Panasonic KX-TG2386 operating instructions Troubleshooting

Page 79

		Troubleshooting
	Problem	Cause & Remedy

	The handset and/or base unit	• The handset and/or base unit ringer volumes
	does not announce the	are turned off. Set to high, medium, or low
	displayed caller’s name.	(p. 17, 18).
		• The Talking Caller ID feature is turned off.
		Turn it on (p. 36, 37).

The handset and/or base unit does not announce the displayed caller’s name properly.

•Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States.

•The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

•Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

The handset cannot	• The Caller ID number auto edit feature is
automatically edit the Caller	turned off. Turn it on (p. 41) and try again.
List/incoming phone numbers.	• You need to press [C] or [s] after editing
	the number.

The handset display exits the	• Do not pause for over 60 seconds while
Caller List or phone book.	searching.

The Ringer/Message Alert	• The Message Alert is turned on and new
indicator flashes slowly when	messages have been recorded. Turn the
the handset is not ringing and	Message Alert off (p. 28) or listen to the new
in use.	messages (p. 63, 64, 67).

You cannot have a	• Make sure the optional headset is connected
conversation using the	properly (p. 73).
headset.	• If “SP-phone” is displayed on the handset,
	press [C] to switch to the headset.

The handset does not	• Name Announcement is turned off. Turn it on
announce the name and	(p. 22).
phone number in the caller
list, phone book, redial list or
one-touch dialer.

Useful

When Talking Keypad is turned on, the phone number you dialed is not announced correctly.

•If you dial a phone number quickly, the handset and base unit may not announce the dialed phone number correctly. For best results, dial each digit one at a time, and wait for the unit to announce each digit before dialing the next digit.

Information

For assistance, please call: 1-800-211-PANA(7262)

79

Image 79

Contents GHz Digital Cordless Answering System Charge the battery for 6 hours before initial useModel No. KX-TG2386 Pulse-or-tone dialing capability Attach your purchase receipt here Accessories includedCopyright For assistance, please call 1-800-211-PANA7262 Battery ChargeFor Best Performance Base Unit Location/NoiseContents Contents Greeting Check Button p Location of ControlsBase unit Greeting REC RecordOFF Button Location of ControlsHandset Handset soft keysBase unit display Handset navigator keyConnections InstallationDisplay prompt Battery strength Installation Installing the Battery in the HandsetBattery strength To replace the batteryRecharge InstallationBattery information Battery replacementProgramming Guidelines Handset Programmable SettingsHow to select a function item from the menu Initial settingMain menu Programmable Settings Function Menu Table HandsetFor Caller ID service users p Programmable Settings Date and Time HandsetTo confirm the date and time, repeat steps 1 and 2 above Dialing Mode Handset Programmable Settings Display Language HandsetAuto Talk Handset Programmable Settings Line Mode HandsetOr B Programmable Settings Ringer VolumeHandset ringer volume Handset Ringer settingRinger Tone Programmable SettingsBase unit ringer volume Base Unit To turn the ringer on, press Volume orSelect the desired ringer tone by pressing d or B Setting the base unit ringer tone by using the HandsetTo 3 Bell ringer patterns To 7 Melody patterns Handset Talking Keypad feature Handset Programmable Settings LCD Contrast HandsetPre-Dial number Base Unit Talking Keypad feature HandsetScroll to Name List by pressing d or B Programmable Settings Name Announcement HandsetGreeting Message Base Unit Programmable Settings Hearing Aid Mode HandsetScroll to Hearing Aid Mode by pressing Preparing the Answering SystemSample greeting message To adjust the speaker volume, press Volume or duringPreparing the Answering System To record a greeting messageTo erase the greeting To review the greetingPre-recorded greeting Recording time Number of Rings HandsetNumber of rings Recording mode Recording Mode HandsetToll saver Scroll to Message alert by pressing d or Preparing the Answering System Message Alert HandsetHands-free Digital Duplex Speakerphone Using the Handset HandsetMaking Calls To have a hands-free phone conversationTo redial the last number dialed To adjust the receiver/speaker volume during a conversationMaking Calls To dial after confirming the entered number Pre-dialPress HOLD/INTERCOM again To redial using the redial list Memory RedialTo put a call on hold Press RedialBacklit LCD display/Lighted handset keypad Using the Base Unit Base UnitTo turn this feature on, press the soft key VE Voice Enhancer TechnologyTo return to the call, press SP-PHONE To adjust the speaker volume during a conversationPress SP-PHONE, then press Redial Press HOLD/CONF during a conversationTo transfer the call to another person, see Answering CallsTalk into the MIC To hang up, press SP-PHONE OFF s Auto TalkHow Caller ID information is displayed and announced Caller ID ServiceDisplay Meaning Talk Caller ID Caller ID Service Talking Caller IDHandset Talking Caller ID feature Handset To turn Talking Caller ID on or offScroll to Set base unit by pressing d or Using the Caller ListCaller ID Service Base unit Talking Caller ID feature HandsetPress OFF to exit the list Using the Caller List Viewing the Caller List HandsetPress the soft key Rcvd calls, d , or B To enter the Caller ListIf a caller calls more than once Using the Caller ListCalling Back from the Caller List What , meansSave To call the edited number, press C or sScroll to Caller ID edit by pressing d Using the Caller List Caller ID Number Auto Edit HandsetTo turn Caller ID Number Auto Edit on or off Caller ID editScroll to the desired caller by pressing d or Press the soft key Rcvd calls, d, or BPress the soft key Select To erase a specific caller Using the Caller List Erasing Caller Information HandsetTo erase all entries Storing Names and Numbers Handset Phone BookFor example, to enter Tom If you make a mistake when entering a name or numberPhone Book Selecting characters to enter namesPress d repeatedly until the desired name is displayed Phone Book Dialing from the Phone Book HandsetPress the soft key Phone book Press the soft key Search To search for a name by initialKeys Index Index tablePress the soft key Call Phone Book Chain Dial HandsetWhile you are on a call Press Menu Search for the desired item by pressing d orErasing an Item in the Phone Book Handset Phone Book Editing an Item in the Phone Book HandsetJane Walke r Right will be shown One-Touch DialerIf the registration number selected Manually is occupied, the display onOne-Touch Dialer Dialing a Stored Number Handset Press HOLD/INTERCOM Locator/IntercomOne-Touch Dialer Erasing Handset Making Intercom CallsAnswering Intercom Calls Locator/IntercomPress SP-PHONE or LOCATOR/INTERCOM to answer Transferring a CallQuick call transfer Transferring a CallDuring a call, press HOLD/ Intercom Conference CallsCall Share To join a conversation Call ShareMuting Your Conversation Special FeaturesFor Call Waiting Service Users Temporary Tone DialingScroll to Set flash time by pressing d Special Features Using the Pause KeySelecting the flash time Handset Set flash timeIncoming call Special Features Incoming Call Tone Handset Base UnitHandset incoming call tone Handset Base unit incoming call tone HandsetPress and hold LOCATOR/INTERCOM until a beep sounds Special Features Key Tone HandsetRe-registering the Handset Handset & Base Unit Scroll to Key tone by pressing d or BAutomatic Answering Operation Setting the Unit to Answer Calls Base UnitPress Answer on to turn on the Answering System To turn the incoming call monitoring feature off To play back messages Listening to MessagesPress MESSAGE/SLOW Talk To end remote operation, press OFF Press Menu Press the soft key Select at Message playVoice menu To call back the displayed number Listening to MessagesWithin 10 seconds, press Erase again Erasing MessagesErasing a specific message Erasing all messagesRecording a Memo Message When finished, press Memo or StopSummary of remote operation Enter a 2-digit remote code Scroll to Remote code by pressing d orTo confirm the remote code, repeat steps 1 to Talk after the long beep Remote Operation from a Touch Tone Phone Voice MenuTo turn on the Answering System Direct commandsSkipping the greeting Wall Mounting To attach the shoulder rest attachment Belt ClipShoulder Rest Attachment To attach the belt clip To remove the belt clipOptional Headset Connecting an optional headsetMenu item Command Selection items Direct CommandsDuring programming Direct CommandsDisplay message Cause & Remedy If the Following Appear on Your DisplayProblem Cause & Remedy TroubleshootingTelephone System Troubleshooting Troubleshooting Talk time on the handset has been shortened Answering System Problem Cause & RemedyGeneral But Recharge battery isImportant Safety Instructions FCC and Other Information Important Safety InstructionsFCC and Other Information FCC RF Exposure Warning FCC and Other InformationIndex Phone book IndexSan Gabriel Industrial Park Limited Warranty CoverageMail-In Service Limited Warranty Limits And ExclusionsCustomer Services Directory For your future reference Energy StarWhen you ship the product For product servicePQQX14302YA F0504-2065D