Panasonic KX-TDA50 user manual Troubleshooting

Page 140

4.1 Troubleshooting

4.1Troubleshooting

4.1.1Troubleshooting

Troubleshooting

Problem

 

 

 

Remedy

 

 

 

 

 

 

 

 

The telephone does not work properly.

 

 

Consult your dealer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot use the telephone.

The telephone is locked.

 

 

 

 

 

Unlock your telephone. (

1.5.3

 

 

 

 

 

 

 

 

 

 

Extension Lock, 2.1.1 Extension Control)

 

Your telephone is connected to an eXtra

 

 

Device Port.

 

 

 

 

 

 

System programming is required. Consult

 

 

 

 

 

 

 

 

 

 

your dealer.

 

 

 

 

 

 

 

Some features do not work.

System management may restrict certain

 

 

features.

 

 

 

 

 

 

Consult your manager.

 

 

 

 

 

 

 

 

 

 

 

 

The feature numbers have changed.

 

 

 

 

Confirm the revised number and try again.

 

 

 

 

 

 

 

 

 

 

 

 

 

Even though following the manual

The Intercom line was not seized. The seized

instructions, none of the operations

 

line, when going off-hook, was changed by

work when using a proprietary

 

personal setting. (

3.1.2 Settings on the

telephone.

 

Programming Mode)

 

 

 

 

 

 

In the manual, going off-hook means an

 

 

 

 

 

 

 

 

 

 

Intercom line is seized.

 

 

 

 

If the setting has been changed, press the

 

 

INTERCOM button after going off-hook and

 

 

follow the instructions.

 

 

 

 

 

 

 

 

The paralleled single line telephones do

"No ring" may be selected.

 

not ring.

 

Change the setting to ring. (

1.7.10

 

 

Paralleled Telephone)

 

 

 

 

 

 

 

The telephone does not work using the

The extension line has been changed. The

personal settings or with other settings.

 

previous telephone's settings have not been

(One-touch dialing, forwarding

 

cleared.

 

 

destination, etc.)

 

 

 

Clear the settings and then program your

 

 

 

 

 

 

 

 

 

desired settings again. (

1.7.12 Extension

 

 

Feature Clear, 3.1.1 Personal Programming,

 

 

3.1.3 Customizing the Buttons)

 

 

 

 

 

 

 

140 User Manual

Image 140
Contents Hybrid IP-PBX Model No. KX-TDA50Wireless System This Manual Important Information Important Safety Instructions Savethese Instructions When you ship the product Product serviceFor your future reference Notification to the Telephone Company Ringer Equivalence Number RENIncidence of Harm to the Telephone Lines Trouble with this equipmentCombined Use with Alarm Equipment For Cell Station Table of Contents Display Proprietary Telephone 100 110Personal Programming 116 131Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsCustomized Buttons Programmable Feature PFButtons Feature Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension Intercom CallAutomatic Line Access CO Line Group AccessCalling an Outside Party To select the specified CO lineTIE Line Access To callEasy Dialing Account Code EntryTo store a phone number One-touch DialingPersonal Speed Dialing To dial System Speed DialingHot Line To set/cancel Quick DialingWhen the Dialed Line is Busy or There is No Answer RedialLast Number Redial Automatic Callback BusyAutomatic Callback Busy Cancel To set for both extension and CO lineTo answer the callback ringing from an idle extension To answer the callback ringing from an idle CO lineFor a caller To leave a message waiting indication Call WaitingMessage Waiting To clear message waiting indications left on your extension To leave/cancel a message waiting indicationTo call back Executive Busy Override To joinCall Monitor DND OverrideFor the joined extension To talk to each party alternately To monitorRemote COS Access Alternate Calling-Ring/VoiceCalling without Restrictions To change the methodTo call Verified Code Entry PIN Personal Identification NumberTo call an extension Direct Inward System Access DisaCalling through Disa To call an outside party To retryRemote Setting From another extensionThrough Disa Receiving Calls Answering CallsHands-free Answerback Off IdleOn Set Call PickupCall Pickup Trunk Answer From Any Station Tafas ANSWER/RELEASE ButtonCall Pickup Deny Through an external speakerTo talk to a waiting caller To answerTo transfer a call To end a conversation During a Conversation Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferCall Hold Call HoldCall Hold Flashing green slowly Your held call Hold Mode Change PT onlyCall Hold Retrieve Call Park To setCall Splitting Call Park RetrieveTo leave the conversation and then let the two parties talk Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party To return to the original party, repeat the operation Multiple Party ConversationAnswering Call Waiting from the Telephone Company Conference To add four or more parties to a conference To talk alternately on three-party conversationTo return while others are talking Unattended ConferenceTo leave a conference Leaving 3 Parties Conference To complete a conversationMute Privacy ReleaseOff-hook Monitor Flashing red MuteTo talk using the headset To use the handset during a conversation using the headsetHeadset Operation Hands-free operationPress red Headset Call Forwarding FWD Absence SettingsCall Forwarding To set from another extension Your Extension no.C.Tone Enter your extension numberTime To set the timer for No Answer and Busy/No AnswerFlashing red slowly FWD mode When in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeAbsent Message Message no Message ExampleTo cancel Extension LockTo lock To unlockPaging PagingGroup Paging Paging and then Transferring a CallAnswering/Denying a Paging Announcement Paging DenyTo stop or answer the ringback Extension SettingsTimed Reminder Do Not Disturb DND To confirmCall Waiting Tone Flashing red slowly FWD mode Red on DND modeCall Waiting/Off-hook Call Announcement OHCA/ Whisper Ohca To set/cancel for intercom calls To set/cancel for outside callsConnected Line Identification Restriction Colr To show/preventCalling Line Identification Restriction Clir Executive Busy Override DenyTime Service To select and set/cancelBackground Music BGM Data Line SecurityParalleled Telephone Green on Lunch mode Flashing Green Break modeFlashing Red Holiday mode Wireless XDP Parallel Mode Extension Feature ClearBGM To set Log-in/Log-out Call CenterLog-in/Log-out, Wrap-up To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Incoming Call Distribution Group MonitorMonitoring the Status of Waiting Calls To clear Call Log HistoryQueuing Monitor Call Log HistoryTo change the Log-in /Log-out mode Manual Queue RedirectionTo forward the waiting call Doorphone Call User-supplied EquipmentDoorphone/Door Opener External Feature Access EFA Host PBXDoor Open From a specified extensionVoice Processing System Call Forwarding to Voice Mail Voice Mail IntegrationTo listen to messages To forward your calls to your mailboxTo transfer a call to a mailbox To cancel Live Call Screening Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Two-way RecordTo record into your mailbox Customizing Your Phone Walking Extension Walking ExtensionDisplay Proprietary Telephone Call LogIncoming Call Log To confirm the log information with the Call Log buttonTo confirm the log information with the Navigator key To clear the log informationCustomizing Your Phone To store the caller’s information in personal speed dialing Outgoing Call LogTo call with the Redial button Directories Calling with the DirectoryStoring Names and Numbers To select and callStandard mode Entering CharactersOption mode Features Refer to System Feature AccessTo access Feature Access menu and select the feature Display Proprietary Telephone Section Manager Operation Control Features Time Service Mode ControlChanging the Settings of Other Extensions Extension ControlRed on Manual Customizing Your Phone To select the time service switching mode Automatic/ManualDial Tone Transfer To start/stop the background music External Background Music BGMOutgoing Messages OGM To record To play backTo record from an external BGM MOH port To clear the messageSection Customizing Your Phone & System Extension PIN Personal Identification Number Personal ProgrammingPersonal Programming Settings on the Programming Mode Setting FeaturesEnglish Programming Selection & Parameter InputLittle Dark Programming Yes-Automatic The firstYes-always on Do not useWhen multiple calls arrive No-DisableSpeaker. Hands-free mode Longest ringing lineNo-Off Yes ToneTone Programming Selection & Parameter Input Off No-AllowNo-Headset off Yes-OnExtension PIN Max digits + To unlock Extension PINMax digits + To unlock No-Normal Any Flexible CO buttons can be modifiedTo store the names and numbers in personal speed dialing Clearing Features To edit the names and numbers of personal speed dialingCustomizing the Buttons To enter the program mode To program To exit Programmable Buttons Programming InputDSS PF Buttons Programming Input To exit at any time, lift the handsetTo clear the button Manager Programming Programming InformationChanging the Settings and Extension Control Manager ProgrammingSystem Password System ProgrammingList Programming is shown below. Program numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400Procedure To exit the programming mode at any time, lift the handsetSystem Programming Date & TimeSystem Speed Dialing Number To confirm your entry after storing dataSystem Speed Dialing Name Extension Number Extension NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Forgot the passwordToll restriction is activated DialingProblem Remedy Do not want to display a number which Is stored in memoryWant to confirm my extension number Display is not shown wellFeature Number Table Feature Number TableFeature Number Table Feature Number Table Ohca Colr Feature Number Table Fixed Number Feature While busy, DND or call tone is heard DefaultFeature While dialing or talking When going off-hook ToneTone While on-hookRingback Tone When you make callsBusy Tone Reorder Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Tone Index Index Hold Shift Index Copyright PSQX3120ZA KK0104TM0
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