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| 4.1 Troubleshooting |
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| Problem |
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| Remedy |
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| My proprietary telephone does not have | • Some models do not have the feature button. | |||||
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| Change a flexible button to the desired | |||
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| button. ( | 3.1.3 Customizing the Buttons) | ||||
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| Enter the specified feature number instead | |||
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| of the feature button. ( | 1.1.1 Before | ||||
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| Operating the Telephones) |
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| A reorder tone is audible or "Restricted" | • The telephone is locked. |
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| Unlock your telephone. ( | 1.5.3 | ||
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| Extension Lock, 2.1.1 Extension Control) |
•Toll restriction is activated.
Consult your manager or dealer.
•An account code is required. ( 1.2.6 Calling without Restrictions, Account Code Entry in 1.2.1 Basic Calling)
I cannot make an outside call using the | • | A line access number was not stored. | |||||
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dialing. |
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| calls. ( | 1.2.1 Basic Calling, 3.1.3 | |||||
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| Customizing the Buttons) |
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I cannot remember the feature numbers. | • |
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| Ask your dealer to change the feature | |||
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| numbers for easier use. |
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While talking to an outside party, the line | • | The time limit has run out. ( | 1.4.1 Call | ||||
is disconnected. |
| Transfer, 1.4.5 Multiple Party Conversation) | |||||
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| Consult your dealer to extend the time, if | |||
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Redialing does not function. | • | The stored number was more than 32 digits | |||||
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| or an extension number. ( | 1.2.3 Redial) | ||||
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The personal computer and fax machine | • | An indication tone may have interrupted | |||||
communication failed. |
| communication. ( | 1.7.8 Data Line | ||||
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| Security) |
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I cannot send a call waiting tone to the | • | The other party has not set the Call Waiting | |||||
dialed extension. |
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| ( | Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call | ||||
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| Whisper OHCA) |
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•The other party has set Data Line Security.
( 1.7.8 Data Line Security)
I forgot the password. | • Ask the manager to assist you. | ||
| ( | 2.1.1 Extension Control) | |
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The background music started suddenly. | • |
| Turn off the music. |
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| ( | 1.7.7 Background Music (BGM), 2.1.4 | |
| External Background Music (BGM)) |
User Manual
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