Panasonic KX-TDA50 Direct Inward System Access Disa, Calling through Disa, To call an extension

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1.2 Making Calls

1.2.7Direct Inward System Access (DISA)

—Calling through DISA

Calling through DISA

When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance.

You may be able to access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX.

To call an extension

From Outside Telephone	PIN: Personal Identification Number

In No Security Mode/Trunk Security Mode

	DISA	desired
	phone no.	extension no.
		R.B.Tone &
		DISA message
Off-hook.	Dial DISA	Dial desired
	phone number.	extension number.

In All Security Mode

your extension no.

DISA phone no.

R.B.Tone & DISA message

4 7

OR

verified

code

Off-hook.	Dial DISA
	phone number.

extension PIN

OR

verified code PIN

Enter extension PIN or verified code PIN (max.10 digits).

Enter 47.

desired

C.Tone & extension no. D.Tone

Dial desired extension number.

Dial your extension number. Or enter and then verified code.

40

User Manual

Image 40

Contents Hybrid IP-PBX Model No. KX-TDA50Wireless System This Manual Important Information Important Safety Instructions Savethese Instructions When you ship the product Product serviceFor your future reference Notification to the Telephone Company Ringer Equivalence Number RENIncidence of Harm to the Telephone Lines Trouble with this equipmentCombined Use with Alarm Equipment For Cell Station Table of Contents Display Proprietary Telephone 100 110Personal Programming 116 131Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsButtons Feature Programmable Feature PFCustomized Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension Intercom CallAutomatic Line Access CO Line Group AccessCalling an Outside Party To select the specified CO lineTIE Line Access To callEasy Dialing Account Code EntryPersonal Speed Dialing One-touch DialingTo store a phone number Hot Line System Speed DialingTo dial To set/cancel Quick DialingWhen the Dialed Line is Busy or There is No Answer RedialLast Number Redial Automatic Callback BusyAutomatic Callback Busy Cancel To set for both extension and CO lineTo answer the callback ringing from an idle extension To answer the callback ringing from an idle CO lineMessage Waiting Call WaitingFor a caller To leave a message waiting indication To call back To leave/cancel a message waiting indicationTo clear message waiting indications left on your extension Executive Busy Override To joinCall Monitor DND OverrideFor the joined extension To talk to each party alternately To monitorRemote COS Access Alternate Calling-Ring/VoiceCalling without Restrictions To change the methodTo call Verified Code Entry PIN Personal Identification NumberCalling through Disa Direct Inward System Access DisaTo call an extension To call an outside party To retryRemote Setting From another extensionThrough Disa Receiving Calls Answering CallsHands-free Answerback Off IdleCall Pickup Call PickupOn Set Trunk Answer From Any Station Tafas ANSWER/RELEASE ButtonCall Pickup Deny Through an external speakerTo transfer a call To answerTo talk to a waiting caller To end a conversation During a Conversation Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferCall Hold Call HoldCall Hold Call Hold Retrieve Hold Mode Change PT onlyFlashing green slowly Your held call Call Park To setCall Splitting Call Park RetrieveTo leave the conversation and then let the two parties talk Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Answering Call Waiting from the Telephone Company Multiple Party ConversationTo return to the original party, repeat the operation Conference To add four or more parties to a conference To talk alternately on three-party conversationTo leave a conference Unattended ConferenceTo return while others are talking Leaving 3 Parties Conference To complete a conversationMute Privacy ReleaseOff-hook Monitor Flashing red MuteTo talk using the headset To use the handset during a conversation using the headsetHeadset Operation Hands-free operationPress red Headset Call Forwarding Absence SettingsCall Forwarding FWD To set from another extension Your Extension no.C.Tone Enter your extension numberFlashing red slowly FWD mode To set the timer for No Answer and Busy/No AnswerTime When in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeAbsent Message Message no Message ExampleTo cancel Extension LockTo lock To unlockPaging PagingGroup Paging Paging and then Transferring a CallAnswering/Denying a Paging Announcement Paging DenyTimed Reminder Extension SettingsTo stop or answer the ringback Do Not Disturb DND To confirmCall Waiting/Off-hook Call Announcement OHCA/ Whisper Ohca Flashing red slowly FWD mode Red on DND modeCall Waiting Tone To set/cancel for intercom calls To set/cancel for outside callsConnected Line Identification Restriction Colr To show/preventCalling Line Identification Restriction Clir Executive Busy Override DenyTime Service To select and set/cancelBackground Music BGM Data Line SecurityFlashing Red Holiday mode Green on Lunch mode Flashing Green Break modeParalleled Telephone Wireless XDP Parallel Mode Extension Feature ClearBGM Log-in/Log-out, Wrap-up Call CenterTo set Log-in/Log-out To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Incoming Call Distribution Group MonitorMonitoring the Status of Waiting Calls To clear Call Log HistoryQueuing Monitor Call Log HistoryTo change the Log-in /Log-out mode Manual Queue RedirectionTo forward the waiting call Doorphone/Door Opener User-supplied EquipmentDoorphone Call External Feature Access EFA Host PBXDoor Open From a specified extensionVoice Processing System Call Forwarding to Voice Mail Voice Mail IntegrationTo transfer a call to a mailbox To forward your calls to your mailboxTo listen to messages To cancel Live Call Screening Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into your mailbox Two-way RecordTo record into another mailbox Two-way Transfer Customizing Your Phone Walking Extension Walking ExtensionDisplay Proprietary Telephone Call LogIncoming Call Log To confirm the log information with the Call Log buttonTo confirm the log information with the Navigator key To clear the log informationCustomizing Your Phone To call with the Redial button Outgoing Call LogTo store the caller’s information in personal speed dialing Directories Calling with the DirectoryStoring Names and Numbers To select and callStandard mode Entering CharactersOption mode To access Feature Access menu and select the feature System Feature AccessFeatures Refer to Display Proprietary Telephone Section Manager Operation Control Features Time Service Mode ControlChanging the Settings of Other Extensions Extension ControlDial Tone Transfer To select the time service switching mode Automatic/ManualRed on Manual Customizing Your Phone Outgoing Messages OGM External Background Music BGMTo start/stop the background music To record To play backTo record from an external BGM MOH port To clear the messageSection Customizing Your Phone & System Personal Programming Personal ProgrammingExtension PIN Personal Identification Number Settings on the Programming Mode Setting FeaturesLittle Dark Programming Selection & Parameter InputEnglish Programming Yes-Automatic The firstYes-always on Do not useWhen multiple calls arrive No-DisableSpeaker. Hands-free mode Longest ringing lineTone Yes ToneNo-Off Programming Selection & Parameter Input Off No-AllowNo-Headset off Yes-OnExtension PIN Max digits + To unlock Extension PINMax digits + To unlock No-Normal Any Flexible CO buttons can be modifiedTo store the names and numbers in personal speed dialing Clearing Features To edit the names and numbers of personal speed dialingCustomizing the Buttons To enter the program mode To program To exit Programmable Buttons Programming InputDSS PF Buttons Programming Input To exit at any time, lift the handsetTo clear the button Manager Programming Programming InformationChanging the Settings and Extension Control Manager ProgrammingSystem Password System ProgrammingList Programming is shown below. Program numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400Procedure To exit the programming mode at any time, lift the handsetSystem Programming Date & TimeSystem Speed Dialing Number To confirm your entry after storing dataSystem Speed Dialing Name Extension Number Extension NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Forgot the passwordToll restriction is activated DialingProblem Remedy Do not want to display a number which Is stored in memoryWant to confirm my extension number Display is not shown wellFeature Number Table Feature Number TableFeature Number Table Feature Number Table Ohca Colr Feature Number Table Feature While dialing or talking Feature While busy, DND or call tone is heard DefaultFixed Number When going off-hook ToneTone While on-hookBusy Tone Reorder Tone When you make callsRingback Tone When setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a conference Tone Index Index Hold Shift Index Copyright PSQX3120ZA KK0104TM0

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