Panasonic KX-TDA50 user manual Wireless System

Page 2
Customers
Feature Highlights
Call Center
This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers could be received. One extension can act as the supervisor, and
monitor other group members.ICD
Group 01
ICD
Group 02

Queuing

1.8 Call Center (Page 85)

Wireless System

This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones.

Appendix (Page 139)

Easy Operation

If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.

ENTER

Navigator Key

Jog Dial

Message/Ringer Lamp

 

 

1.1Before Operating the Telephones (Page

16)

2

User Manual

 

 

Voice Mail Integration

You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.

Message

Message

Message

Message

 

Message

Message

 

1.9.3 Voice Processing System (Page 93)

PC Phone/PC Console

This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PC Console provides advanced control and monitoring of your PBX.

Computer

Consult your dealer

Call Record

(Station Message Detail Recording)

This PBX can record or print out call information: date, time, extension no., dialed no., duration, etc.

Date

Time

Ext • • • • • • •

01/02/02

10:03AM

1230

• • • • • • •

01/02/02

11:07AM

2230

• • • • • • •

Consult your dealer

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Contents Hybrid IP-PBX Model No. KX-TDA50Wireless System This Manual Important Information Important Safety Instructions Savethese Instructions When you ship the product Product serviceFor your future reference Incidence of Harm to the Telephone Lines Notification to the Telephone CompanyRinger Equivalence Number REN Trouble with this equipmentCombined Use with Alarm Equipment For Cell Station Table of Contents Personal Programming 116 Display Proprietary Telephone 100110 131Page Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsCustomized Buttons Programmable Feature PFButtons Feature Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleCalling Another Extension Making CallsBasic Calling Intercom CallCalling an Outside Party Automatic Line AccessCO Line Group Access To select the specified CO lineTIE Line Access To callEasy Dialing Account Code EntryTo store a phone number One-touch DialingPersonal Speed Dialing To dial System Speed DialingHot Line To set/cancel Quick DialingLast Number Redial When the Dialed Line is Busy or There is No AnswerRedial Automatic Callback BusyTo answer the callback ringing from an idle extension Automatic Callback Busy CancelTo set for both extension and CO line To answer the callback ringing from an idle CO lineFor a caller To leave a message waiting indication Call WaitingMessage Waiting To clear message waiting indications left on your extension To leave/cancel a message waiting indicationTo call back Executive Busy Override To joinFor the joined extension To talk to each party alternately Call MonitorDND Override To monitorCalling without Restrictions Remote COS AccessAlternate Calling-Ring/Voice To change the methodTo call Verified Code Entry PIN Personal Identification NumberTo call an extension Direct Inward System Access DisaCalling through Disa To call an outside party To retryRemote Setting From another extensionThrough Disa Hands-free Answerback Receiving CallsAnswering Calls Off IdleOn Set Call PickupCall Pickup Call Pickup Deny Trunk Answer From Any Station TafasANSWER/RELEASE Button Through an external speakerTo talk to a waiting caller To answerTo transfer a call To end a conversation Transferring to an Extension on the PBX During a ConversationCall Transfer To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferCall Hold Call HoldCall Hold Flashing green slowly Your held call Hold Mode Change PT onlyCall Hold Retrieve Call Park To setCall Splitting Call Park RetrieveTo leave the conversation and then let the two parties talk Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party To return to the original party, repeat the operation Multiple Party ConversationAnswering Call Waiting from the Telephone Company Conference To add four or more parties to a conference To talk alternately on three-party conversationTo return while others are talking Unattended ConferenceTo leave a conference Leaving 3 Parties Conference To complete a conversationMute Privacy ReleaseOff-hook Monitor Flashing red MuteHeadset Operation To talk using the headsetTo use the handset during a conversation using the headset Hands-free operationPress red Headset Call Forwarding FWD Absence SettingsCall Forwarding To set from another extension Your Extension no.C.Tone Enter your extension numberTime To set the timer for No Answer and Busy/No AnswerFlashing red slowly FWD mode Absent Message When in the FWD/DND Cycle Switch ModeWhen in the FWD/DND Setting Mode Message no Message ExampleTo cancel Extension LockTo lock To unlockGroup Paging PagingPaging Paging and then Transferring a CallAnswering/Denying a Paging Announcement Paging DenyTo stop or answer the ringback Extension SettingsTimed Reminder Do Not Disturb DND To confirmCall Waiting Tone Flashing red slowly FWD mode Red on DND modeCall Waiting/Off-hook Call Announcement OHCA/ Whisper Ohca Connected Line Identification Restriction Colr To set/cancel for intercom callsTo set/cancel for outside calls To show/preventCalling Line Identification Restriction Clir Executive Busy Override DenyBackground Music BGM Time ServiceTo select and set/cancel Data Line SecurityParalleled Telephone Green on Lunch mode Flashing Green Break modeFlashing Red Holiday mode Wireless XDP Parallel Mode Extension Feature ClearBGM To set Log-in/Log-out Call CenterLog-in/Log-out, Wrap-up To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Incoming Call Distribution Group MonitorQueuing Monitor Monitoring the Status of Waiting CallsTo clear Call Log History Call Log HistoryTo change the Log-in /Log-out mode Manual Queue RedirectionTo forward the waiting call Doorphone Call User-supplied EquipmentDoorphone/Door Opener Door Open External Feature Access EFAHost PBX From a specified extensionVoice Processing System Call Forwarding to Voice Mail Voice Mail IntegrationTo listen to messages To forward your calls to your mailboxTo transfer a call to a mailbox Before operating To cancel Live Call ScreeningLive Call Screening LCS To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Two-way RecordTo record into your mailbox Customizing Your Phone Walking Extension Walking ExtensionIncoming Call Log Display Proprietary TelephoneCall Log To confirm the log information with the Call Log buttonTo confirm the log information with the Navigator key To clear the log informationCustomizing Your Phone To store the caller’s information in personal speed dialing Outgoing Call LogTo call with the Redial button Storing Names and Numbers DirectoriesCalling with the Directory To select and callStandard mode Entering CharactersOption mode Features Refer to System Feature AccessTo access Feature Access menu and select the feature Display Proprietary Telephone Section Manager Operation Changing the Settings of Other Extensions Control FeaturesTime Service Mode Control Extension ControlRed on Manual Customizing Your Phone To select the time service switching mode Automatic/ManualDial Tone Transfer To start/stop the background music External Background Music BGMOutgoing Messages OGM To record To play backTo record from an external BGM MOH port To clear the messageSection Customizing Your Phone & System Extension PIN Personal Identification Number Personal ProgrammingPersonal Programming Settings on the Programming Mode Setting FeaturesEnglish Programming Selection & Parameter InputLittle Dark Yes-always on ProgrammingYes-Automatic The first Do not useSpeaker. Hands-free mode When multiple calls arriveNo-Disable Longest ringing lineNo-Off Yes ToneTone No-Headset off Programming Selection & Parameter Input OffNo-Allow Yes-OnMax digits + To unlock Extension PIN Max digits + To unlockExtension PIN No-Normal Any Flexible CO buttons can be modifiedTo store the names and numbers in personal speed dialing Clearing Features To edit the names and numbers of personal speed dialingCustomizing the Buttons To enter the program mode To program To exit Programmable Buttons Programming InputDSS PF Buttons Programming Input To exit at any time, lift the handsetTo clear the button Manager Programming Programming InformationChanging the Settings and Extension Control Manager ProgrammingList System PasswordSystem Programming Programming is shown below. Program numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400System Programming ProcedureTo exit the programming mode at any time, lift the handset Date & TimeSystem Speed Dialing Number To confirm your entry after storing dataSystem Speed Dialing Name Extension Number Extension NameSection Appendix Troubleshooting TroubleshootingTroubleshooting Toll restriction is activated Cannot remember the feature numbersForgot the password DialingWant to confirm my extension number Problem Remedy Do not want to display a number whichIs stored in memory Display is not shown wellFeature Number Table Feature Number TableFeature Number Table Feature Number Table Ohca Colr Feature Number Table Fixed Number Feature While busy, DND or call tone is heard DefaultFeature While dialing or talking Tone When going off-hookTone While on-hookRingback Tone When you make callsBusy Tone Reorder Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a conference Tone Index Index Hold Shift Index Copyright PSQX3120ZA KK0104TM0
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