Panasonic KX-PRW120 operating instructions Battery recharge, Making/answering calls, intercom

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Useful Information

Problem

I cannot display the wallpaper.

I cannot register a handset to a base unit.

Cause/solution

RWallpaper is displayed in the standby mode only when you select “Digital(Small)” or “Off” for the clock setting. Change the clock setting (page 24).

RThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 33).

Battery recharge

Problem

The handset beeps and/or flashes.

I fully charged the batteries, but

– still flashes,

– is displayed, or

–the operating time seems to be shorter.

Cause/solution

RBattery charge is low. Fully charge the batteries (page 10).

RClean the battery ends (, ) and the charge contacts with a dry cloth and charge again.

RIt is time to replace the batteries (page 9).

Making/answering calls, intercom

Problem

is displayed.

Noise is heard, sound cuts in and out.

Cause/solution

RThe handset is too far from the base unit. Move closer.

RThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.

RThe handset is not registered to the base unit. Register it (page 32).

RYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.

RMove closer to the base unit.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe wireless network is congested. When using a smartphone to talk on landline calls (page 42), sound may cut out if large amounts of data are transmitted over the wireless network, such as when streaming video, downloading or uploading large files, etc.

RThe base unit’s Wi-Fi repeater mode feature is turned on and the base unit is too close to your wireless router. Turn Wi-Fi repeater mode off (page 43), or place the base unit and your wireless router further from each other.

RThe base unit’s Wi-Fi repeater mode feature is turned on and you are also using a Wi-Fi range extender. Do not use Wi-Fi repeater mode if you already have a Wi-Fi range extender.

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Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Other informationExpanding your phone system SmartphoneHandset optional KX-PRWA10 Your smartphone 4 maxFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseSpecifications Other informationEnvironment Routine careWi-Fi RF transmission power DectPower source Power consumption Base unitSetting up Battery installationConnections Base unitIntelligent eco mode Battery chargingDuring a power failure Battery levelControls Display iconsHandset Base unitLanguage setting Other settingsDate and time Dialing mode Useful features during a call Making callsAnswering calls HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/pulse service usersFlash Handset clarity boosterIntercom Transferring calls, conference callsMaking an intercom call Answering an intercom callPhonebook Adding phonebook entriesCharacter table for entering names Erasing the character or numberGroups Finding and calling from a phonebook entryEditing entries Storing caller information to the phonebookSpeed dial Erasing entriesChain dial Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listSettings Ring count*1 Rings Voice Mail accessMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDSettings Ring adjustments Ringer volumeSilent mode On/Off Silent mode 1100 PM/0600Voice mail Save VM access#*1 Display VM tone detect*1Wallpaper Wallpaper1 Clock*10 AnalogSmallSet tel line Set dial mode *1 Pulse Setting *1, *18 Country codeNetwork settings Current status Wi-Fi settings ConnectBattery check Ring adjustments*19Silent mode On/Off On/OffAlarm OffOnce Turning silent mode on/off Call blockChanging the start and end time Selecting groups to bypass silentSetting the first ring for the call block list Baby monitorStoring unwanted callers Blocking incoming calls without phone numberSetting the baby monitor To monitor with a handsetTurning off the baby monitor To monitor from an outside lineOther programming Answering the baby monitorChanging the handset name Calendar/ScheduleRegistering a unit Operating additional unitsRegistering a handset to the base unit Deregistering a handset Using Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Erasing all caller informationUsing a pre-recorded greeting message Answering systemGreeting message Memory capacity including your greeting messageListening to messages Listening to messages from the message listRewinding the message Advanced new message alerting features Calling back Caller ID subscribers onlyErasing all messages Audible message alertRemote access code Remote operationUsing the answering system remotely Remote commandsVoice guidance Turning on the answering system remotelyAnswering system settings For voice mail service subscribersCall screening Number of rings before the unit answers a callNetwork settings Typical configuration DhcpSmartphone integration Other network features Simplified configuration WPS, DhcpAdvanced configuration static IP settings Wi-Fi repeater modeConfirming your wireless router’s Wi-Fi signal strength Resetting the base unit’s network settingsMbN Select the desired setting a MSelectN Confirming network statusVoice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesError messages Cause/solutionDisplay message Troubleshooting ProblemGeneral use Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Liquid damageNetwork connection troubleshooting Failed to connect is displayed Wrong password is IP addressCannot obtain IP FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesIdioma de la pantalla Idioma de la guía de vozGuardar s OFF Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónCustomer services Or, contact us via the web atFor hearing or speech impaired TTY users, TTY Or, send your request by E-mail toWarranty For United States and Puerto Rico Limited Warranty CoverageParts Labor One 1 Year Limited Warranty Limits And Exclusions When you ship the productIndex Speaker Read troubleshooting page in the Operating Instructions For your future reference