Panasonic KX-PRW120 operating instructions Answering system, Liquid damage

Page 50

Useful Information

Problem

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

RIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.

After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

Answering system

Problem

The unit does not record new messages.

I cannot operate the answering system remotely.

The unit does not emit the specified number of rings.

Cause/solution

RThe answering system is turned off. Turn it on (page 36).

RThe message memory is full. Erase unwanted messages (page 38).

RThe recording time is set to “Greeting only”. Change the setting (page 41).

RIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 41).

RThe remote access code is not set. Set the remote access code (page 39).

RYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 39).

RThe answering system is turned off. Turn it on (page 40).

RIf the first ring is turned off, the number of rings decreases by 1 from the specified number of rings.

Liquid damage

Problem

Liquid or other form of moisture has entered the handset/base unit.

Caution:

Cause/solution

RDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.

RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.

50For assistance, please visit http://www.panasonic.com/help

Image 50

Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Additional/replacement accessories Accessory informationSupplied accessories Other informationHandset optional KX-PRWA10 Expanding your phone systemSmartphone Your smartphone 4 maxFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseEnvironment SpecificationsOther information Routine carePower source Wi-FiRF transmission power Dect Power consumption Base unitConnections Setting upBattery installation Base unitDuring a power failure Intelligent eco modeBattery charging Battery levelHandset ControlsDisplay icons Base unitDate and time Language settingOther settings Dialing mode Answering calls Useful features during a callMaking calls HoldFlash For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users Handset clarity boosterMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callCharacter table for entering names PhonebookAdding phonebook entries Erasing the character or numberEditing entries GroupsFinding and calling from a phonebook entry Storing caller information to the phonebookChain dial Speed dialErasing entries Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listMemo alarm Alarm1-5 Once Settings Ring count*1 RingsVoice Mail access Time adjustment *1, *3 Caller IDSilent mode SettingsRing adjustments Ringer volume On/Off Silent mode 1100 PM/0600Wallpaper Wallpaper1 Voice mail Save VM access#*1Display VM tone detect*1 Clock*10 AnalogSmallNetwork settings Current status Set tel line Set dial mode *1 PulseSetting *1, *18 Country code Wi-Fi settings ConnectSilent mode On/Off Battery checkRing adjustments*19 On/OffOnce AlarmOff Changing the start and end time Turning silent mode on/offCall block Selecting groups to bypass silentStoring unwanted callers Setting the first ring for the call block listBaby monitor Blocking incoming calls without phone numberTurning off the baby monitor Setting the baby monitorTo monitor with a handset To monitor from an outside lineChanging the handset name Other programmingAnswering the baby monitor Calendar/ScheduleRegistering a handset to the base unit Registering a unitOperating additional units Deregistering a handset Caller list Using Caller ID serviceCaller ID features Talking Caller IDErasing selected caller information Caller ID number auto edit featureEditing a caller’s phone number Erasing all caller informationGreeting message Using a pre-recorded greeting messageAnswering system Memory capacity including your greeting messageRewinding the message Listening to messagesListening to messages from the message list Erasing all messages Advanced new message alerting featuresCalling back Caller ID subscribers only Audible message alertRemote access code Remote operationVoice guidance Using the answering system remotelyRemote commands Turning on the answering system remotelyCall screening Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callSmartphone integration Network settingsTypical configuration Dhcp Advanced configuration static IP settings Other network featuresSimplified configuration WPS, Dhcp Wi-Fi repeater modeMbN Select the desired setting a MSelectN Confirming your wireless router’s Wi-Fi signal strengthResetting the base unit’s network settings Confirming network statusVoice mail VM tone detection Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesDisplay message Error messagesCause/solution General use TroubleshootingProblem Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Liquid damageNetwork connection troubleshooting Cannot obtain IP Failed to connect is displayed Wrong password isIP address FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesGuardar s OFF Idioma de la pantallaIdioma de la guía de voz Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónFor hearing or speech impaired TTY users, TTY Customer servicesOr, contact us via the web at Or, send your request by E-mail toParts Labor One 1 Year Warranty For United States and Puerto RicoLimited Warranty Coverage Limited Warranty Limits And Exclusions When you ship the productIndex Speaker Read troubleshooting page in the Operating Instructions For your future reference