Panasonic KX-PRW120 Failed to connect is displayed Wrong password is, IP address

Page 52

Useful Information

Problem

“Failed to connect” is displayed.

“Wrong password” is

displayed.

“IP address

conflicts” is displayed.

“Cannot obtain IP

address” is displayed.

Cause/solution

If you selected “Search for networks” when configuring the base unit

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again. If your wireless router is configured to use a hexadecimal password, enter the correct password using numbers 0-9 and letters a-f.

If you selected “WPS (Easy setting)” when configuring the base unit

RYour wireless router uses WEP encryption. Configure the wireless router to use another type of encryption, such as WPA2-PSK (AES) encryption, and try again.

RYour wireless router’s “stealth mode” feature is turned on, or its “SSID broadcast” feature is turned off. Change this setting before configuring the base unit to connect to your wireless router, and then change it back when finished.

If you have configured your wireless router to use MAC address filtering

RMake sure you add the base unit’s MAC address to the list of authorized MAC addresses. If the base unit’s Wi-Fi repeater mode feature is turned on, the base unit has two MAC addresses (“<MAC addr.(Client)>” and “<MAC addr. (AP)>”). Add them both to the list.

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again.

RThe IP address assigned to the base unit is also assigned to another device on your network. Check the IP address settings of the base unit and other devices on the network.

RYour wireless router does not support DHCP, or the DHCP feature of your wireless router is turned off. If your wireless router supports DHCP, make sure that its DHCP feature is turned on. If DHCP is not available, set the base unit’s IP settings manually. See “Advanced configuration (static IP settings)”, page 43.

52For assistance, please visit http://www.panasonic.com/help

Image 52

Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Other informationExpanding your phone system SmartphoneHandset optional KX-PRWA10 Your smartphone 4 maxFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseSpecifications Other informationEnvironment Routine careWi-Fi RF transmission power DectPower source Power consumption Base unitSetting up Battery installationConnections Base unitIntelligent eco mode Battery chargingDuring a power failure Battery levelControls Display iconsHandset Base unitOther settings Language settingDate and time Dialing mode Useful features during a call Making callsAnswering calls HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/pulse service usersFlash Handset clarity boosterIntercom Transferring calls, conference callsMaking an intercom call Answering an intercom callPhonebook Adding phonebook entriesCharacter table for entering names Erasing the character or numberGroups Finding and calling from a phonebook entryEditing entries Storing caller information to the phonebookSpeed dial Erasing entriesChain dial Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listSettings Ring count*1 Rings Voice Mail accessMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDSettings Ring adjustments Ringer volumeSilent mode On/Off Silent mode 1100 PM/0600Voice mail Save VM access#*1 Display VM tone detect*1Wallpaper Wallpaper1 Clock*10 AnalogSmallSet tel line Set dial mode *1 Pulse Setting *1, *18 Country codeNetwork settings Current status Wi-Fi settings ConnectBattery check Ring adjustments*19Silent mode On/Off On/OffOff AlarmOnce Turning silent mode on/off Call blockChanging the start and end time Selecting groups to bypass silentSetting the first ring for the call block list Baby monitorStoring unwanted callers Blocking incoming calls without phone numberSetting the baby monitor To monitor with a handsetTurning off the baby monitor To monitor from an outside lineOther programming Answering the baby monitorChanging the handset name Calendar/ScheduleOperating additional units Registering a unitRegistering a handset to the base unit Deregistering a handset Using Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Erasing all caller informationUsing a pre-recorded greeting message Answering systemGreeting message Memory capacity including your greeting messageListening to messages from the message list Listening to messagesRewinding the message Advanced new message alerting features Calling back Caller ID subscribers onlyErasing all messages Audible message alertRemote access code Remote operationUsing the answering system remotely Remote commandsVoice guidance Turning on the answering system remotelyAnswering system settings For voice mail service subscribersCall screening Number of rings before the unit answers a callTypical configuration Dhcp Network settingsSmartphone integration Other network features Simplified configuration WPS, DhcpAdvanced configuration static IP settings Wi-Fi repeater modeConfirming your wireless router’s Wi-Fi signal strength Resetting the base unit’s network settingsMbN Select the desired setting a MSelectN Confirming network statusVoice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesCause/solution Error messagesDisplay message Troubleshooting ProblemGeneral use Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Liquid damageNetwork connection troubleshooting IP address Failed to connect is displayed Wrong password isCannot obtain IP FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesIdioma de la guía de voz Idioma de la pantallaGuardar s OFF Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónCustomer services Or, contact us via the web atFor hearing or speech impaired TTY users, TTY Or, send your request by E-mail toLimited Warranty Coverage Warranty For United States and Puerto RicoParts Labor One 1 Year Limited Warranty Limits And Exclusions When you ship the productIndex Speaker Read troubleshooting page in the Operating Instructions For your future reference