Panasonic KX-PRW130 operating instructions Troubleshooting, General use, Menu list, Problem

Page 48

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

I cannot hear a dial tone.

The base unit beeps.

The handset display begins operating automatically.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 9).

RFully charge the batteries (page 10).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 33).

RThe handset is in screen saver mode (page 13). Activate the handset display again by:

–pressing MN when on a call.

–pressing MOFFN at all other times.

R“LCD backlight” is set to “Off” while on charge. Change the setting (page 24).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RNew messages have been recorded. Listen to the new messages (page 37).

RDemonstration mode is activated. Remove the batteries from the handset, and then insert the batteries into the handset again.

Menu list

Problem

The display is in a language I cannot read.

Cause/solution

RChange the display language (page 12).

48For assistance, please visit http://www.panasonic.com/help

Image 48

Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Other informationFeature/Model no Expanding your phone systemSmartphone Your smartphone 4 maxFor your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseSpecifications Other informationEnvironment Routine careSimplified configuration WPS PBC Power source Power consumption Base unitEncryption Operating conditionsSetting up Battery installationConnections Base unitIntelligent eco mode Battery chargingDuring a power failure Battery levelControls Display iconsHandset Base unitLanguage settings Date and timeDisplay language Voice guidance languageOther settings Screen saver modeDialing mode Recording your greeting messageUseful features during a call Making callsAnswering calls HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/pulse service usersMute FlashIntercom Transferring calls, conference callsMaking an intercom call Answering an intercom callPhonebook Adding phonebook entriesCharacter table for entering names Erasing the character or numberGroups Finding and calling from a phonebook entryEditing entries Storing caller information to the phonebookSpeed dial Erasing entriesChain dial Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listSettings Ring count*1 Rings Voice Mail accessMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDSettings Ring adjustments Ringer volumeSilent mode On/Off Silent mode 1100 PM/0600Voice mail Save VM access#*1 Speed dialDisplay VM tone detect*1 Wallpaper Wallpaper1Set tel line Set dial mode *1 Pulse Setting *1, *18 Country codeNetwork settings Current status Wi-Fi settings ConnectBattery check Ring adjustments*19Silent mode On/Off On/OffAlarm OffOnce Turning silent mode on/off Call blockChanging the start and end time Selecting groups to bypass silentSetting the first ring for the call block list Baby monitorStoring unwanted callers Blocking incoming calls without phone numberSetting the baby monitor To monitor from an outside lineTo monitor with a handset Turning off the baby monitorOther programming Answering the baby monitorChanging the handset name Calendar/ScheduleRegistering a unit Operating additional unitsRegistering a handset to the base unit Deregistering a handsetUsing Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Erasing all caller informationUsing a pre-recorded greeting message Answering systemGreeting message Memory capacity including your greeting messageUsing the base unit Using the handsetListening to messages Playing back the greeting messageOperating the answering system Calling back Caller ID subscribers onlyMbN Edit & Call a MSelectN Advanced new message alerting features Audible message alertNew message alert by a call Remote access code Using the answering system remotelyRemote operation Voice guidanceAnswering system settings Remote commandsTurning on the answering system remotely Call screeningCaller’s recording time Selecting Greeting onlyNetwork settings Typical configuration DhcpSmartphone integration Simplified configuration WPS, Dhcp Advanced configuration static IP settingsMbN WPS Easy setting a MSelectN Smartphone Connect appOther network features Wi-Fi repeater modeConfirming your wireless router’s Wi-Fi signal strength Resetting the base unit’s network settingsVoice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesError messages Cause/solutionDisplay message Troubleshooting ProblemGeneral use Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Voice mailNew Voice Mail is shown Liquid damage Network connection troubleshooting Failed to connect is displayed Wrong password is IP addressCannot obtain IP FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesIdioma de la pantalla Idioma de la guía de vozGuardar s OFF Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónCustomer services Or, send your request by E-mail toYou may also contact us directly at Fax Only Warranty For United States and Puerto Rico Limited Warranty CoverageMail-In Service--Online Online Repair Request Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Ringer Base unit Ringer Handset 14 Speaker Page Page Read troubleshooting page in the Operating Instructions For your future reference