Panasonic KX-PRW130 operating instructions Caller ID/Talking Caller ID

Page 50

Useful Information

Problem

The handset does not ring.

The base unit does not ring.

I cannot make a call.

I cannot make long distance calls.

Cause/solution

RThe ringer volume is turned off. Adjust ringer volume (page 14, 23).

RSilent mode is turned on. Turn it off (page 28).

RThe ringer volume is turned off. Adjust ringer volume (page 14).

RThe dialing mode may be set incorrectly. Change the setting (page 13).

RMake sure that you have long distance service.

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe handset or base unit’s ringer volume is turned off. Adjust it (page 14, 23).

RThe Talking Caller ID feature is turned off. Turn it on (page 23).

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 41).

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 24).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 35).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 23).

50For assistance, please visit http://www.panasonic.com/help

Page 49 Page 51
Image 50
Page 49 Page 51
Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Additional/replacement accessories Accessory informationSupplied accessories Other informationSmartphone Feature/Model noExpanding your phone system Your smartphone 4 maxFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseEnvironment SpecificationsOther information Routine careEncryption Simplified configuration WPS PBC Power sourcePower consumption Base unit Operating conditionsConnections Setting upBattery installation Base unitDuring a power failure Intelligent eco modeBattery charging Battery levelHandset ControlsDisplay icons Base unitDisplay language Language settingsDate and time Voice guidance languageDialing mode Other settingsScreen saver mode Recording your greeting messageAnswering calls Useful features during a callMaking calls HoldMute For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users FlashMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callCharacter table for entering names PhonebookAdding phonebook entries Erasing the character or numberEditing entries GroupsFinding and calling from a phonebook entry Storing caller information to the phonebookChain dial Speed dialErasing entries Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listMemo alarm Alarm1-5 Once Settings Ring count*1 RingsVoice Mail access Time adjustment *1, *3 Caller IDSilent mode SettingsRing adjustments Ringer volume On/Off Silent mode 1100 PM/0600Display VM tone detect*1 Voice mail Save VM access#*1Speed dial Wallpaper Wallpaper1Network settings Current status Set tel line Set dial mode *1 PulseSetting *1, *18 Country code Wi-Fi settings ConnectSilent mode On/Off Battery checkRing adjustments*19 On/OffOnce AlarmOff Changing the start and end time Turning silent mode on/offCall block Selecting groups to bypass silentStoring unwanted callers Setting the first ring for the call block listBaby monitor Blocking incoming calls without phone numberTo monitor with a handset Setting the baby monitorTo monitor from an outside line Turning off the baby monitorChanging the handset name Other programmingAnswering the baby monitor Calendar/ScheduleRegistering a unit Operating additional unitsRegistering a handset to the base unit Deregistering a handsetCaller list Using Caller ID serviceCaller ID features Talking Caller IDErasing selected caller information Caller ID number auto edit featureEditing a caller’s phone number Erasing all caller informationGreeting message Using a pre-recorded greeting messageAnswering system Memory capacity including your greeting messageListening to messages Using the base unitUsing the handset Playing back the greeting messageMbN Edit & Call a MSelectN Operating the answering systemCalling back Caller ID subscribers only New message alert by a call Advanced new message alerting featuresAudible message alert Remote operation Remote access codeUsing the answering system remotely Voice guidanceTurning on the answering system remotely Answering system settingsRemote commands Call screeningCaller’s recording time Selecting Greeting onlySmartphone integration Network settingsTypical configuration Dhcp MbN WPS Easy setting a MSelectN Simplified configuration WPS, DhcpAdvanced configuration static IP settings Smartphone Connect appConfirming your wireless router’s Wi-Fi signal strength Other network featuresWi-Fi repeater mode Resetting the base unit’s network settingsVoice mail VM tone detection Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesDisplay message Error messagesCause/solution General use TroubleshootingProblem Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID New Voice Mail is shown Answering systemVoice mail Liquid damage Network connection troubleshooting Cannot obtain IP Failed to connect is displayed Wrong password isIP address FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesGuardar s OFF Idioma de la pantallaIdioma de la guía de voz Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónYou may also contact us directly at Fax Only Customer servicesOr, send your request by E-mail to Mail-In Service--Online Online Repair Request Warranty For United States and Puerto RicoLimited Warranty Coverage Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Ringer Base unit Ringer Handset 14 Speaker Page Page Read troubleshooting page in the Operating Instructions For your future reference
Top Page Image Contents