Panasonic KX-PRW130 Failed to connect is displayed Wrong password is, IP address

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Useful Information

Problem

“Failed to connect” is displayed.

“Wrong password” is

displayed.

“IP address

conflicts” is displayed.

“Cannot obtain IP

address” is displayed.

Cause/solution

If you selected “Search for networks” when configuring the base unit

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again. If your wireless router is configured to use a hexadecimal password, enter the correct password using numbers 0-9 and letters a-f.

If you selected “WPS (Easy setting)” when configuring the base unit

RYour wireless router uses WEP encryption. Configure the wireless router to use another type of encryption, such as WPA2-PSK (AES) encryption, and try again.

RYour wireless router’s “stealth mode” feature is turned on, or its “SSID broadcast” feature is turned off. Change this setting before configuring the base unit to connect to your wireless router, and then change it back when finished.

If you have configured your wireless router to use MAC address filtering

RMake sure you add the base unit’s MAC address to the list of authorized MAC addresses. If the base unit’s Wi-Fi repeater mode feature is turned on, the base unit has two MAC addresses (“<MAC addr.(Client)>” and “<MAC addr. (AP)>”). Add them both to the list.

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again.

RThe IP address assigned to the base unit is also assigned to another device on your network. Check the IP address settings of the base unit and other devices on the network.

RYour wireless router does not support DHCP, or the DHCP feature of your wireless router is turned off. If your wireless router supports DHCP, make sure that its DHCP feature is turned on. If DHCP is not available, set the base unit’s IP settings manually. See “Advanced configuration (static IP settings)”, page 44.

54For assistance, please visit http://www.panasonic.com/help

Image 54

Contents Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic productTable of Contents Additional/replacement accessories Accessory informationSupplied accessories Other informationSmartphone Feature/Model noExpanding your phone system Your smartphone 4 maxFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseEnvironment SpecificationsOther information Routine careEncryption Simplified configuration WPS PBC Power sourcePower consumption Base unit Operating conditionsConnections Setting upBattery installation Base unitDuring a power failure Intelligent eco modeBattery charging Battery levelHandset ControlsDisplay icons Base unitDisplay language Language settingsDate and time Voice guidance languageDialing mode Other settingsScreen saver mode Recording your greeting messageAnswering calls Useful features during a callMaking calls HoldMute For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users FlashMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callCharacter table for entering names PhonebookAdding phonebook entries Erasing the character or numberEditing entries GroupsFinding and calling from a phonebook entry Storing caller information to the phonebookChain dial Speed dialErasing entries Adding phone numbers to speed dial keysErasing an entry Viewing an entry/Making a callDisplay the menu tree and direct command code table Menu listMemo alarm Alarm1-5 Once Settings Ring count*1 RingsVoice Mail access Time adjustment *1, *3 Caller IDSilent mode SettingsRing adjustments Ringer volume On/Off Silent mode 1100 PM/0600Display VM tone detect*1 Voice mail Save VM access#*1Speed dial Wallpaper Wallpaper1Network settings Current status Set tel line Set dial mode *1 PulseSetting *1, *18 Country code Wi-Fi settings ConnectSilent mode On/Off Battery checkRing adjustments*19 On/OffAlarm OffOnce Changing the start and end time Turning silent mode on/offCall block Selecting groups to bypass silentStoring unwanted callers Setting the first ring for the call block listBaby monitor Blocking incoming calls without phone numberTo monitor with a handset Setting the baby monitorTo monitor from an outside line Turning off the baby monitorChanging the handset name Other programmingAnswering the baby monitor Calendar/ScheduleRegistering a unit Operating additional unitsRegistering a handset to the base unit Deregistering a handsetCaller list Using Caller ID serviceCaller ID features Talking Caller IDErasing selected caller information Caller ID number auto edit featureEditing a caller’s phone number Erasing all caller informationGreeting message Using a pre-recorded greeting messageAnswering system Memory capacity including your greeting messageListening to messages Using the base unitUsing the handset Playing back the greeting messageOperating the answering system Calling back Caller ID subscribers onlyMbN Edit & Call a MSelectN Advanced new message alerting features Audible message alertNew message alert by a call Remote operation Remote access codeUsing the answering system remotely Voice guidanceTurning on the answering system remotely Answering system settingsRemote commands Call screeningCaller’s recording time Selecting Greeting onlyNetwork settings Typical configuration DhcpSmartphone integration MbN WPS Easy setting a MSelectN Simplified configuration WPS, DhcpAdvanced configuration static IP settings Smartphone Connect appConfirming your wireless router’s Wi-Fi signal strength Other network featuresWi-Fi repeater mode Resetting the base unit’s network settingsVoice mail VM tone detection Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesError messages Cause/solutionDisplay message General use TroubleshootingProblem Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Voice mail New Voice Mail is shown Liquid damage Network connection troubleshooting Failed to connect is displayed Wrong password is IP addressCannot obtain IP FCC and other information FCC RF Exposure Warning Guía Rápida Española ConexionesIdioma de la pantalla Idioma de la guía de vozGuardar s OFF Agregar Ent. Nueva s Selec Núm Teléfono 1 s SelecPreguntas frecuentes Pregunta Causa y soluciónCustomer services Or, send your request by E-mail toYou may also contact us directly at Fax Only Mail-In Service--Online Online Repair Request Warranty For United States and Puerto RicoLimited Warranty Coverage Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Ringer Base unit Ringer Handset 14 Speaker Page Page Read troubleshooting page in the Operating Instructions For your future reference