Panasonic KX-PRW130 operating instructions Network connection troubleshooting

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Useful Information

Network connection troubleshooting

Problem

I am having trouble connecting.

My smartphone and other devices cannot access the Internet since I turned on Wi-Fi repeater mode.

Cause/solution

RYour wireless router is not turned or is not functioning. Refer to the operating instructions included with your wireless router.

RYour smartphone is not connected to your wireless router. Check your smartphone’s Wi-Fi settings. Refer to the operating instructions included with your smartphone.

RThe SSID (wireless network name), security type, or password assigned to the wireless router has been changed. Configure the base unit again using the procedure described in “Typical configuration (DHCP)”, page 43 or “Simplified configuration (WPS, DHCP)”, page 44.

RConfirm the base unit’s Wi-Fi and IP settings using the procedure described in “Confirming network status”, page 45.

RIf your wireless router’s client isolation feature (a feature that prevents wireless devices connected to the same wireless router from communicating with each other) is turned on, your base unit and your smartphone will not be able to communicate with each other. Refer to the operating instructions included with your wireless router and make sure that this feature is turned off.

RThe base unit’s network settings are incorrect. Reset the base unit’s network settings (page 45) and configure the network settings again.

RDo not use Wi-Fi repeater mode (page 45) if you already have a Wi-Fi range extender.

For assistance, please visit http://www.panasonic.com/help

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Contents Thank you for purchasing a Panasonic product Premium Design Phone with Smartphone ConnectTable of Contents Supplied accessories Accessory informationAdditional/replacement accessories Other informationExpanding your phone system Feature/Model noSmartphone Your smartphone 4 maxFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseOther information SpecificationsEnvironment Routine carePower consumption Base unit Simplified configuration WPS PBC Power sourceEncryption Operating conditionsBattery installation Setting upConnections Base unitBattery charging Intelligent eco modeDuring a power failure Battery levelDisplay icons ControlsHandset Base unitDate and time Language settingsDisplay language Voice guidance languageScreen saver mode Other settingsDialing mode Recording your greeting messageMaking calls Useful features during a callAnswering calls HoldTemporary tone dialing for rotary/pulse service users For call waiting or Call Waiting Caller ID service usersMute FlashTransferring calls, conference calls IntercomMaking an intercom call Answering an intercom callAdding phonebook entries PhonebookCharacter table for entering names Erasing the character or numberFinding and calling from a phonebook entry GroupsEditing entries Storing caller information to the phonebookErasing entries Speed dialChain dial Adding phone numbers to speed dial keysViewing an entry/Making a call Erasing an entryMenu list Display the menu tree and direct command code tableVoice Mail access Settings Ring count*1 RingsMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDRing adjustments Ringer volume SettingsSilent mode On/Off Silent mode 1100 PM/0600Speed dial Voice mail Save VM access#*1Display VM tone detect*1 Wallpaper Wallpaper1Setting *1, *18 Country code Set tel line Set dial mode *1 PulseNetwork settings Current status Wi-Fi settings ConnectRing adjustments*19 Battery checkSilent mode On/Off On/OffOnce AlarmOff Call block Turning silent mode on/offChanging the start and end time Selecting groups to bypass silentBaby monitor Setting the first ring for the call block listStoring unwanted callers Blocking incoming calls without phone numberTo monitor from an outside line Setting the baby monitorTo monitor with a handset Turning off the baby monitorAnswering the baby monitor Other programmingChanging the handset name Calendar/ScheduleOperating additional units Registering a unitDeregistering a handset Registering a handset to the base unitCaller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Erasing all caller informationAnswering system Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messageUsing the handset Using the base unitListening to messages Playing back the greeting messageMbN Edit & Call a MSelectN Operating the answering systemCalling back Caller ID subscribers only New message alert by a call Advanced new message alerting featuresAudible message alert Using the answering system remotely Remote access codeRemote operation Voice guidanceRemote commands Answering system settingsTurning on the answering system remotely Call screeningSelecting Greeting only Caller’s recording timeSmartphone integration Network settingsTypical configuration Dhcp Advanced configuration static IP settings Simplified configuration WPS, DhcpMbN WPS Easy setting a MSelectN Smartphone Connect appWi-Fi repeater mode Other network featuresConfirming your wireless router’s Wi-Fi signal strength Resetting the base unit’s network settingsStoring the voice mail VM access number Voice mail serviceVoice mail VM tone detection Listening to voice mail messagesDisplay message Error messagesCause/solution Problem TroubleshootingGeneral use Menu listMaking/answering calls, intercom Battery rechargeCaller ID/Talking Caller ID New Voice Mail is shown Answering systemVoice mail Liquid damage Network connection troubleshooting Cannot obtain IP Failed to connect is displayed Wrong password isIP address FCC and other information FCC RF Exposure Warning Conexiones Guía Rápida EspañolaGuardar s OFF Idioma de la pantallaIdioma de la guía de voz Núm Teléfono 1 s Selec Agregar Ent. Nueva s SelecPregunta Causa y solución Preguntas frecuentesYou may also contact us directly at Fax Only Customer servicesOr, send your request by E-mail to Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Ringer Base unit Ringer Handset 14 Speaker Page Page For your future reference Read troubleshooting page in the Operating Instructions