Panasonic KX-TG2388 operating instructions Troubleshooting, Base, try again. is

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Useful Information

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 60) for the Cause & Remedy.

Problem

Cause & Remedy

No link to base.

L You are too far from the base unit. Walk closer to the

Move closer to

base unit.

base, try again.” is

L Confirm the base unit’s AC adaptor is plugged in.

displayed and an alarm

L Raise the base unit antenna.

tone sounds.

L If the above remedies do not solve the problem, the

 

handset may have lost communication with the base

 

unit. Register the handset again (page 45).

 

 

Static, sound cuts in/out,

L Move the handset and base unit away from other

fades. Interference from

electrical appliances.

other electrical units.

L Walk closer to the base unit.

 

L Raise the base unit antenna.

 

L If your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

 

The handset and/or base

L The ringer volume is turned off. Set to high, medium, or

unit does not ring.

low (page 39).

 

 

The handset display is

L If the handset display is blank, fully charge the battery

blank.

(page 10).

 

 

You cannot program any

L Programming is not possible while the handset and/or

function items.

base unit is being used.

 

L Do not pause for over 60 seconds while programming.

 

L Walk closer to the base unit.

 

L While another user is listening to messages or the

 

Answering System is handling a call, you cannot

 

program. Try again later.

 

 

While programming or

L A call is coming in. To answer the call, press {C}, {s}

searching, the handset

or {SP-PHONE}. Start again from the beginning after

starts to ring and the

hanging up.

program/search stops.

 

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Contents Operating Instructions Charge the battery for 6 hours before initial useIntroduction Answering System Features Included accessories Accessory informationAccessory items Order number Quantity Installation Important safety instructionsMedical BatteryBase unit location/noise For best performanceEnvironment Routine careBase unit ConnectionsCharger unit Battery charge Battery installationIf you subscribe to a DSL service Battery icon Battery strength Battery strengthRecharging the battery Battery performanceRecharge battery Battery replacementCharge for 6h Controls Controls and displaysNavigator key Handset Speaker Display Headset jack Talk SP-PHONE ToneDisplay Setting the unit before useHandset display language Base unit display items Displayed MeaningSetting the date and time Setting the dialing modeDate06.15.2005 Time1200 AM KAM/PM SaveL Date06.15.2005 Time0930 AM KAM/PM SaveLHandset will not make announcements, when To dial after confirming the entered number Pre-dialTo redial using the redial list Memory Redial To adjust the receiver/speaker volume during a conversationTo redial the last number dialed SP-PHONEVOLUME and Indicator Using the base unitTo put a call on hold Base unit will not make announcements, when To adjust the speaker volume during a conversationHands-free Digital Duplex Speakerphone Using the handset Useful features during a callAnswering calls Mute buttonTemporary tone dialing for rotary/pulse service users For Call Waiting service usersFlash button WaitingAdding items to the phonebook using the handset Using the phonebookEnter name Enter phone noCalling someone in the phonebook =1-touch dial 2=Volume BackName Announcement =Name search dB=Scroll listEditing items in the phonebook Chain dial feature using the handsetErasing items in the phonebook During an outside call, press Menu=1-touch dial 2=Volume Dialing a stored number using the handsetSelect 1-touch # 5No data Overwrite?Touch dial Erasing items using the handsetTalking Caller ID Using Caller ID serviceHow Caller ID information is displayed and announced Caller list Viewing the caller list using the handsetMissed calls Missed calls 1 Charging310P JUN.29 Displayed symbolsCaller ID number auto edit feature using the handset Calling Back using the handsetExample Erasing a selected item Erasing caller information using the handsetErasing all items Making intercom calls Locator/IntercomAnswering intercom calls Quick call transfer Transferring a callLine on hold Transfer to Base Hold Calling BaseConference calls To join a conversation Call Share Using the handsetCall share During programming Guide to handset programmingMain menu Sub-menu Programming via direct commands Feature Feature code Setting code Direct commands chartProgrammable Settings Handset ringer volume Ringer settingsBase unit ringer volume Handset ringer toneHandset incoming call tone Base unit ringer toneBase unit incoming call tone Functions Display settingHandset LCD contrast Handset Talking Caller IDCaller ID edit Initial settingHandset key tone Auto talk Line modeFlash time Handset Telecoil Hearing Aid Mode AccessibilityTalking Keypad Handset Name AnnouncementTalk 00-00-32 HA Re-registering the handsetAnswering system Volume , MIC Press Greeting RECRecording your greeting message Pre-recorded greeting message Erasing your greeting messageTo play back the greeting message Press Greeting Check To turn off the call screening feature Listening to messages using the base unitListening to messages Screening your callsRepeating a message To adjust the speaker volumeSkipping a message Stopping message playbackVoice guidance To slow down the playback speed Slow Talk Message PlaybackRecording a memo message Memory capacity Using the answering system remotelyRemote operation Key Remote command Remote commandsTurning on the answering system remotely Caller’s recording time SettingsRemote code Number of ringsMessage alert Recording modeRings Toll saverWall mounting To charge the handset battery Charger unit Belt clipMount For the chargerHeadset optional Shoulder Rest AttachmentTo attach the shoulder rest attachment To remove the shoulder rest attachmentIf the Following Appear on Your Display Base, try again. is TroubleshootingProblem Cause & Remedy Name Announcement is turned off. Turn it on Announced is 10. One digit of the number is counted as Answering System Problem Cause & RemedyGeneral Recharge battery isFCC and other information Useful Information FCC RF Exposure Warning Base unit SpecificationsHandset Warranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex Pause Panasonic Puerto Rico, Inc When you ship the product