Panasonic KX-TG8163AL, KX-TG8162AL operating instructions Troubleshooting, General use, Problem

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

I cannot hear a dial tone.

I cannot use the smart function key even if the smart function indicator is flashing slowly.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 9).

RFully charge the batteries (page 9).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 32).

RThe handset is in screen saver mode (page 13). Activate the handset display again by:

–pressing MFN or MEN when on a call.

–pressing MN at all other times.

R“LCD in charging” is set to “Off” while on charge. Change the setting (page 27).

RThe handset is not turned on. Turn the power on (page 14).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RThe key lock feature is turned on. Turn it off (page 18).

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Contents Digital Cordless Answering System Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesModel composition Additional/replacement accessories Accessory itemExpanding your phone system Model numberFor your safety Important safety instructions BatteryGeneral notices Ni-MH batteries AAA R03 sizeSpecifications For best performanceOther information RF transmission power Frequency rangeCharger Operating conditionsSetting up Battery installationBattery charging ConnectionsBattery level Icon Battery levelOperation Operating time Controls HandsetBase unit Display Handset display itemsGreeting Only is LineScreen saver mode Base unit display itemsHandset soft key icons Handset main menu iconsTurning the power on/off Initial settingsSmart function key Top Key Display languageOne touch eco mode Display modeUsing the smart function key Top Key Setting the smart function key Top Key SetupProgramming the display mode beforehand Using soft key Temporarily switching the display modeMaking calls Answering callsUseful features during a call Key lockPower back-up operation Making calls during a power failureWhen only 1 handset is registered Continuing a call during a power failure Handset phonebook Adding entriesCategories Finding and calling from a phonebook entryCopying phonebook entries Editing entriesErasing entries Speed dialCopying an entry Copying all entriesProgrammable settings Display the menu tree and direct command code tableSettings Number of Rings *1 2-9 Rings Display Mode Colour2 Multi ItemsRinger Volume Handset Rings Auto Recording Time *1 MinuteNight Mode On/Off Ring Delay 30 secMemo Alarm Alarm1-5 Once Time Adjustment *1, *8 Caller IDTime Settings Set Date/Time *1 Memo Alarm OnceAlarm1-5 Daily Weekly Time Adjustment*1, *8 Caller IDPower Failure Cancel Register*2 Base Unit PIN*1 0000Repeater Mode*1 Register Register H.setAlarm Night modeSpecial programming OffChanging the handset name Incoming call barring Caller ID subscribers onlySetting call restriction Storing an area code to be deleted automaticallyStoring unwanted callers Viewing/editing/erasing bar call numbersRegistering a unit Changing the base unit PIN Personal Identification NumberOperating additional units Registering a handset to the base unitSetting the repeater mode Dect repeaterUsing Caller ID service Caller ID featuresCall waiting and Caller ID compatible Category ringer toneCaller list To store the name, continue from , Adding entries, Answering system Greeting messageMemory capacity including your greeting message Call screeningListening to messages using the base unit Listening to messages using the handsetListening to messages from the message list Operating the answering systemCalling back Caller ID subscribers only MbN Call Back aRemote access code Using the answering system remotelyRemote commands Remote operationAnswering system settings For service provider voice mail subscribersTurning on the answering system remotely Number of rings before the unit answers a callAnswering System Voice mail service Intercom Handset locatorTransferring calls, conference calls Character entry Character entry modesExtended 1 character table Extended 2 character tableCyrillic character table Error messages Cause/solutionDisplay message Troubleshooting ProblemGeneral use Programmable settings Battery rechargeMaking/answering calls, intercom Caller ID Answering systemBelt clip Liquid damageTo attach Wall mounting Wall mounting templateIndex Page Page For your future reference Attach your purchase receipt hereSales Department