Xantrex Technology TC2 204060 manual Warranty and Return Information

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TC2_204060_Chapters.fm Page 59 Thursday, August 4, 2011 1:12 PM

Warranty and Return Information

What proof of purchase is required? In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

The dated purchase receipt from the original purchase of the product at point of sale to the end user; or

The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status; or

The dated invoice or purchase receipt showing the product exchanged under warranty.

by Xantrex at your direction for incorporation into the product;

f)the product if its original identification (trade-mark, serial number) markings have been defaced, altered, or removed;

g)the product if it is located outside of the country where it was purchased; and

h)any consequential losses that are attributable to the product losing power whether by product malfunction, installation error or misuse.

What does this warranty not cover? Claims are limited to repair and replacement, or if in Xantrex's discretion that is not possible, reimbursement up to the purchase price paid for the product. Xantrex will be liable to you only for direct damages suffered by you and only up to a maximum amount equal to the purchase price of the product.

This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to:

a)the product if it has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment;

b)the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including but not limited to high input voltage from generators and lightning strikes;

c)the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereafter “ASCs”);

d)the product if it is used as a component part of a product expressly warranted by another manufacturer;

e)component parts or monitoring systems supplied by you or purchased

 

 

975-0526-01-02

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Contents Series Battery Charger Page Date and Revision TrademarksProduct Numbers Exclusion for DocumentationStatement of Hazard About This GuideRelated Information Electrical Shock Hazard Important Safety InstructionsPersonal Injury Hazard Fire and Burn HazardExplosion Hazard Precautions When Working With Batteries Exposure to Chemicals and Gases Hazard Precautions When Placing the Battery ChargerRisk of Damage to the Battery Charger Viii FCC Information to the UserContents Page Introduction Truecharge2 Battery ChargerStandard and Protection Features Introduction Front Panel Truecharge 2 Battery Charger FeaturesDescription Truecharge2 Series Battery Charger Owner’s GuideAC wiring compartment Rear PanelItem Description Onboard Control and Status Display PanelTruecharge2 Series Battery Charger Owner’s Guide Risk of Battery Damage Improper Installation by AN Unqualified Installer Preparing For InstallationYou need the following materials Tools and MaterialsExplosion Hazard for IEC Models only LocationCondition Requirement Mounting Orientations Deck and Horizontal Electrical Shock and Fire Hazard Wiring RequirementsWire Length Wire Size AWG and mm2 DC WiringInjury Fire HazardAWG Other examples of AC wiring requirements Battery Bank Size RequirementsTo mount the Truecharge2 Battery Charger Installing the Truecharge 2 Battery ChargerInstallation Sequence Mounting the Battery ChargerTo connect the DC chassis ground earth Connecting the DC Chassis Ground EarthShock Hazard Installing DC WiringAccidental Short or Spark Hazard Reverse Polarity Damage For one battery or bankFor more than one battery or bank Installing the Truecharge 2 Battery Charger AC wiring access hole Installing AC WiringTapered end of strain relief AC supply wiring Conductor Charger Pigtail AC Supply Wire Color CodeScrew to secure the wiring compartment cover Explosion AND/OR Fire Hazard Powering UpDamage to the Battery Charger Installing a Parallel ConfigurationWhen Equalizing Batteries Powering up after installing a parallel configurationFault and Warning Conditions When Configuring the Battery ChargersInput Voltage Operating and Derating Installing BatteriesAC source Multi-Stage ChargingThree-Stage Charging Two-Stage Charging Charging Voltage Setpoints Battery QualificationTemperature Considerations To force a battery detection sequenceSetting the Battery Temperature without a BTS Operating DC Loads Configuring the Battery Bank Type Configuring the Truecharge2 Battery ChargerConfiguring the Charger Mode To charge your batteries Mode Charger Status LED-ONCharging Batteries Charging Batteries Equalizing Flooded Batteries To equalize your batteries Performing An EqualizationRisk of Equipment Damage EXPLOSION, FIRE, and Burn HazardsEqualizing Flooded Batteries Transitioning the Charger to ON, Standby, or Disabled Reporting While Charging or Equalizing Accessing Charger InformationReading Onboard Display LEDs Standby Reporting Without AC Power or While onFault or Warning Solution Condition Fuse on Using a Generator As Source Power Maintaining the Charger Replacing the DC Output Fuse Improper Installation by AN Unqualified InstallerModel Fuse Replacement RatingsPossible Cause Solution TroubleshootingTroubleshooting Disconnect all loads or switch loads off 975-0526-01-02 Troubleshooting Physical Specifications AC Input Specifications SpecificationsDC Output Specifications Environmental Specifications Regulatory Approvals Protection FeaturesWarranty Warranty and Return InformationWarranty and Return Information Product DisclaimerOut of Warranty Service Return Material Authorization PolicyReturn Procedure Information About Your System Page Xantrex Technology USA Inc