HP L411A Inkjet CN551A#B1H, Inkjet CN551A#201 Errors Windows, Printer Disconnected, Ink Alert

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F Errors (Windows)

This list represents some of the errors you might see on the computer screen (Windows) and how to fix the errors.

Printer Disconnected

Ink Alert

Cartridge Problem

Paper Mismatch

The cartridge cradle cannot move

Paper Jam

The printer is out of paper

Printer Offline

Printer Paused

Document failed to print

The ink service module is almost full

Replace the ink service module immediately

Printer battery low

Printer Disconnected

The computer cannot communicate with the printer because one of the following events has occurred:

The printer has been turned off.

The USB cable connecting the printer has been disconnected. To solve this problem, try the following solutions:

Make sure the printer is turned on and that the (Power) light is on.

Make sure the power cord and other cables are working and are firmly connected to the printer.

Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet.

Ink Alert

The ink cartridge identified in the message is low on ink.

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

For information about replacing ink cartridges, see Replace the ink cartridges. For information about ordering ink cartridges, see HP supplies and accessories.

For information about recycling used ink supplies, see HP inkjet supplies recycling program.

NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage.

Errors (Windows)

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Contents Officejet HP Officejet 100 L411 Mobile Printer Page Copyright information Safety informationHewlett-Packard Company notices AcknowledgementsContents Work with ink cartridges Solve a problemTechnical information HP supplies and accessories Printer management tools Set up the printer for Bluetooth communicationPage Accessibility Get startedEco Sleep mode Manage powerUnderstand the printer parts Auto-OffBack and side view Front viewControl Panel Printing supplies areaBottom view Finding the printer model number Select print mediaRecommended papers for printing and copying Recommended papers for photo printing HP Advanced Photo PaperHP Everyday Photo Paper Tips for selecting and using media Load mediaHP Photo Value Packs Load envelopes Load standard-size mediaTo load media To load envelopesLoad cards and photo paper Load custom-size mediaTo load cards and photo paper Install and use the battery Battery safetyImportant notes Understand the battery Charge and use the batteryTo install the battery To remove the battery Print from mobile phones Connect a memory device or cameraTo connect a storage device To connect a PictBridge-compatible cameraClean the printer Maintain the printerTurn off the printer Chapter Get started Print Print documentsPrint documents Windows Print documents Mac OS Print brochuresPrint brochures Windows Print brochures Mac OSPrint on envelopes Windows Print on envelopesPrint on envelopes Mac OS QualityNormal or BestPrint photos Print photos on photo paper WindowsPrint photos on photo paper Mac OS Print on special and custom-size paper Set up custom sizes Mac OSPrint on special or custom-size paper Mac OS Select Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Print borderless documents WindowsPrint borderless documents Mac OS To perform duplexing Windows Print on both sides duplexingTo perform duplexing Mac OS QualityBest or Maximum dpiChapter Information about ink cartridges Work with ink cartridgesCheck the estimated ink levels Handle the ink cartridgesRelated topics Replace the ink cartridges To replace the ink cartridges Replace the ink cartridges Print with a single ink cartridge Ink cartridge maintenanceStore printing supplies Align the ink cartridgesClean the ink cartridges To clean ink cartridges automaticallyCalibrate color Control panel Toolbox WindowsHP Utility Mac OS If you have a problem, follow these steps Solve a problemHP support Obtain electronic supportHP support by phone Before you callPhone support period Telephone support numbers XHPERXUJ UDQDLV Troubleshooting tips and resources Solve printing problemsAfter the phone support period Printer shuts down unexpectedly All printer lights are on or flashingPrinter is not responding nothing prints Printer takes a long time to print Printer does not accept ink cartridgeSomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Check the page-orientation setting Poor print quality and unexpected printoutsGeneral tips Check the paper quality Meaningless characters printCheck the type of media loaded in the printer Check the rollers in the printerCheck the ink service module Check the print settingsInk is smearing Check the document fileOutput is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printingPrintout shows bleeding colors Check the graphics placement Colors do not line up correctlyStreaks or lines in printouts Advanced ink cartridge maintenance Clean the ink cartridge contactsTo clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Solve paper-feed problems Replace the ink service moduleMedia is not supported for the printer Troubleshoot installation issues Verify installation preliminaries Software installation suggestionsCheck the hardware connections Check the computer systemUnderstand the printer information pages Problems setting up Bluetooth wireless communicationPrint printer information pages from the software Print printer information pages from the control panelClear jams Clear a jam in the printerTo clear a jam Tips for avoiding jams Control panel lights reference Resume Chapter Button. If this does not work, try turning TIP When the ink service module is full Technical information Warranty informationHP product Duration of limited warranty Hewlett-Packard limited warranty statementInk cartridge warranty information Physical specifications Printer specificationsPrinter features and capacities Processor and memory specificationsMobile phone printing information Memory device specificationsUnderstand specifications for supported media Media specificationsOther media Set minimum margins Guidelines for two-sided duplex printingMedia Left Right Top Bottom Margin Acoustic emission specification Print resolutionOperating environment Electrical requirementsRegulatory model number Regulatory informationVcci Class B compliance statement for users in Japan FCC statementExposure to radio frequency radiation Noise emission statement for GermanyEuropean Union Regulatory Notice Aviso aos usuários no BrasilFrance Products with wireless LAN devicesDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Battery information Power consumptionRoHS notices China only Toxic and hazardous substance table HP Officejet 100 L411 Mobile Printer Third-party licensesLibtiff Tiff Library Rev 5.0 Lempel-Ziv & Welch Compression Support Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media Set up a Bluetooth wireless connection Set up the printer for Bluetooth communicationSet Bluetooth security for the printer To connect the printer using Bluetooth communication Mac OSTo reset to factory default settings Use a passkey to authenticate Bluetooth devicesPrinter management tools Uninstall and reinstall the HP softwareToolbox Windows HP Utility Mac OSTo uninstall from a Windows computer, method Double-clickHewlett-Packard To uninstall from a Macintosh computer, method Appendix D Printer management tools How do I? Appendix E How do I? Errors Windows Printer DisconnectedInk Alert Cartridge Problem Solution 3 Clean the electrical contacts Solution 2 Turn the printer off and onSolution 4 Replace the ink cartridge Paper MismatchPaper Jam Cartridge cradle cannot movePrinter is out of paper Printer OfflineReplace the ink service module immediately Ink service module is almost fullPrinter battery low Document failed to printAppendix F Errors Windows Index Page Page 110 Page Podręcznik użytkownika