HP Inkjet CN551A#201, L411A Inkjet CN551A#B1H manual Chapter

Page 70

Chapter 4

(continued)

Light description/Light pattern

Explanation and recommended action

 

 

Right or left ink cartridge blinks and Power light

Borderless print error; missing or failed

is on.

cartridge; cartridge in wrong slot; miss-

 

installed cartridge. Right or Left ink cartridge

 

lights indicate whether the problem is with

 

the Tri-color or Black/Photo ink cartridge.

 

Follow the instructions provided in the HP

 

software messages displayed on your

 

computer.

 

 

Right or left ink cartridge light blinks, Resume

Ink cartridge is very low or the cartridge is

light blinks, Power light is on.

counterfeit or previously used. Right or left

 

ink cartridge lights indicate whether the

 

problem is with the Tri-color or Black/Photo

 

ink cartridge.

 

Replace cartridge. For more information,

 

see Replace the ink cartridges.

 

If this cartridge was sold to you as a new,

 

genuine HP cartridge, it may be a

 

counterfeit. Contact the store where this

 

cartridge was purchased or visit HP at:

 

www.hp.com/go/anticounterfeit for more

 

information or to report suspected fraud.

 

Note:

 

HP's ink cartridge warranty does not

 

cover non-HP ink or non-HP cartridges.

 

HP's printer warranty does not cover

 

repairs or service due to use of non-HP

 

cartridges or non-HP ink.

 

HP does not guarantee the quality or

 

reliability of non-HP ink.

 

NOTE:

 

Information about ink levels will not be

 

available.

 

 

Right or left ink cartridge light is on, Power light

Ink cartridge is low on ink. Right or Left ink

is on.

cartridge lights indicate whether the problem

 

is with the Tri-color or Black/Photo ink

 

cartridge.

 

You can continue to print, but you need to

 

replace the cartridge soon. For more

 

information, see Replace the ink cartridges.

 

 

Right or left ink cartridge light blinks, Power light

Tri-color or right ink cartridge needs

blinks.

attention. Right or Left ink cartridge lights

 

indicate whether the problem is with the Tri-

 

color or Black/Photo ink cartridge.

 

Reinstall the ink cartridge and try to print. If

 

the error persists, replace the cartridge. For

 

more information, see Replace the ink

 

cartridges.

66 Solve a problem

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Contents Officejet HP Officejet 100 L411 Mobile Printer Page Hewlett-Packard Company notices Safety informationCopyright information AcknowledgementsContents Solve a problem Work with ink cartridgesTechnical information HP supplies and accessories Set up the printer for Bluetooth communication Printer management toolsPage Get started AccessibilityEco Understand the printer parts Manage powerSleep mode Auto-OffFront view Back and side viewPrinting supplies area Control PanelBottom view Select print media Finding the printer model numberRecommended papers for printing and copying HP Advanced Photo Paper Recommended papers for photo printingHP Everyday Photo Paper Load media Tips for selecting and using mediaHP Photo Value Packs To load media Load standard-size mediaLoad envelopes To load envelopesLoad custom-size media Load cards and photo paperTo load cards and photo paper Battery safety Install and use the batteryImportant notes Charge and use the battery Understand the batteryTo install the battery To remove the battery To connect a storage device Connect a memory device or cameraPrint from mobile phones To connect a PictBridge-compatible cameraMaintain the printer Clean the printerTurn off the printer Chapter Get started Print documents PrintPrint documents Windows Print brochures Windows Print brochuresPrint documents Mac OS Print brochures Mac OSPrint on envelopes Mac OS Print on envelopesPrint on envelopes Windows QualityNormal or BestPrint photos on photo paper Windows Print photosPrint photos on photo paper Mac OS Print on special or custom-size paper Mac OS Set up custom sizes Mac OSPrint on special and custom-size paper Select Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documentsPrint borderless documents Mac OS To perform duplexing Mac OS Print on both sides duplexingTo perform duplexing Windows QualityBest or Maximum dpiChapter Work with ink cartridges Information about ink cartridgesHandle the ink cartridges Check the estimated ink levelsRelated topics Replace the ink cartridges To replace the ink cartridges Replace the ink cartridges Store printing supplies Ink cartridge maintenancePrint with a single ink cartridge Align the ink cartridgesTo clean ink cartridges automatically Clean the ink cartridgesCalibrate color Toolbox Windows Control panelHP Utility Mac OS HP support Solve a problemIf you have a problem, follow these steps Obtain electronic supportBefore you call HP support by phonePhone support period Telephone support numbers XHPERXUJ UDQDLV Solve printing problems Troubleshooting tips and resourcesAfter the phone support period All printer lights are on or flashing Printer shuts down unexpectedlyPrinter is not responding nothing prints Printer does not accept ink cartridge Printer takes a long time to printBlank or partial page printed Something on the page is missing or incorrectPlacement of the text or graphics is wrong Poor print quality and unexpected printouts Check the page-orientation settingGeneral tips Check the type of media loaded in the printer Meaningless characters printCheck the paper quality Check the rollers in the printerInk is smearing Check the print settingsCheck the ink service module Check the document fileInk is not filling the text or graphics completely Output is faded or dull coloredWrong colors are printing Colors are printing as black and whitePrintout shows bleeding colors Colors do not line up correctly Check the graphics placementStreaks or lines in printouts Clean the ink cartridge contacts Advanced ink cartridge maintenanceTo clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Replace the ink service module Solve paper-feed problemsMedia is not supported for the printer Troubleshoot installation issues Check the hardware connections Software installation suggestionsVerify installation preliminaries Check the computer systemProblems setting up Bluetooth wireless communication Understand the printer information pagesPrint printer information pages from the control panel Print printer information pages from the softwareClear a jam in the printer Clear jamsTo clear a jam Tips for avoiding jams Control panel lights reference Resume Chapter Button. If this does not work, try turning TIP When the ink service module is full Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Printer features and capacities Printer specificationsPhysical specifications Processor and memory specificationsMemory device specifications Mobile phone printing informationMedia specifications Understand specifications for supported mediaOther media Guidelines for two-sided duplex printing Set minimum marginsMedia Left Right Top Bottom Margin Operating environment Print resolutionAcoustic emission specification Electrical requirementsRegulatory information Regulatory model numberFCC statement Vcci Class B compliance statement for users in JapanNoise emission statement for Germany Exposure to radio frequency radiationAviso aos usuários no Brasil European Union Regulatory NoticeProducts with wireless LAN devices FranceDeclaration of Conformity Declaration of conformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Chemical Substances Battery informationRoHS notices China only Toxic and hazardous substance table Third-party licenses HP Officejet 100 L411 Mobile PrinterLibtiff Tiff Library Rev 5.0 Lempel-Ziv & Welch Compression Support Order printing supplies online HP supplies and accessoriesAccessories SuppliesHP media Set Bluetooth security for the printer Set up the printer for Bluetooth communicationSet up a Bluetooth wireless connection To connect the printer using Bluetooth communication Mac OSUse a passkey to authenticate Bluetooth devices To reset to factory default settingsToolbox Windows Uninstall and reinstall the HP softwarePrinter management tools HP Utility Mac OSTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Double-clickHewlett-PackardAppendix D Printer management tools How do I? Appendix E How do I? Printer Disconnected Errors WindowsInk Alert Cartridge Problem Solution 4 Replace the ink cartridge Solution 2 Turn the printer off and onSolution 3 Clean the electrical contacts Paper MismatchPrinter is out of paper Cartridge cradle cannot movePaper Jam Printer OfflinePrinter battery low Ink service module is almost fullReplace the ink service module immediately Document failed to printAppendix F Errors Windows Index Page Page 110 Page Podręcznik użytkownika