HP L411A Inkjet CN551A#B1H manual Solve paper-feed problems, Replace the ink service module

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8.Close the ink cartridge latch. If the cartridge is inserted correctly, closing the latch gently pushes the cartridge into its cradle compartment. Press the latch to make sure it is seated flat on the cartridge.

9.Repeat if necessary for the other ink cartridge.

10.Close the front access cover and plug the power cord into the back of the device.

11.Wait for the carriage to complete the ink cartridge initialization routine and return to the home position at the left side of the printer before using the printer.

NOTE: Do not open the front access cover until the ink cartridge initialization is complete.

12.Align the ink cartridges. For more information, see Align the ink cartridges.

Replace the ink service module

The replaceable ink service module holds waste ink from the black ink cartridge. When the ink service module is almost full, the printer lights prompt you to replace it. For more information, see Control panel lights reference. When you are notified by the control panel that the ink service module is full, contact HP support to obtain a new module. For more information, see HP support. If you have a new ink service module, install it immediately by following the instructions that came with the module.

TIP: When the ink service module is full, the printer stops printing. However, until the replacement arrives, you can continue printing by removing the black ink cartridge and printing with just the tri-color ink cartridge. Color results and print speeds, though, might be affected. For more information about printing with a single ink cartridges, see Print with a single ink cartridge.

CAUTION: Allowing the ink service module to fill completely can result in black ink spillage. Take care to avoid spilling the ink in the ink service module. Ink can permanently stain fabric and other materials.

Solve paper-feed problems

For information on resolving jams, see Clear jams.

This section contains the following topics:

•Media is not supported for the printer

•Media is not picked up

•Media is not coming out correctly

•Pages are skewing

•Multiple pages are being picked up

Media is not supported for the printer

Use only media that is supported for the printer and the tray being used. For more information, see Media specifications.

Solve paper-feed problems

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Contents Officejet HP Officejet 100 L411 Mobile Printer Page Copyright information Safety informationHewlett-Packard Company notices AcknowledgementsContents Work with ink cartridges Solve a problemTechnical information HP supplies and accessories Printer management tools Set up the printer for Bluetooth communicationPage Get started AccessibilityEco Sleep mode Manage powerUnderstand the printer parts Auto-OffBack and side view Front viewControl Panel Printing supplies areaBottom view Select print media Finding the printer model numberRecommended papers for printing and copying HP Advanced Photo Paper Recommended papers for photo printingHP Everyday Photo Paper Load media Tips for selecting and using mediaHP Photo Value Packs Load envelopes Load standard-size mediaTo load media To load envelopesLoad custom-size media Load cards and photo paperTo load cards and photo paper Battery safety Install and use the batteryImportant notes Charge and use the battery Understand the batteryTo install the battery To remove the battery Print from mobile phones Connect a memory device or cameraTo connect a storage device To connect a PictBridge-compatible cameraMaintain the printer Clean the printerTurn off the printer Chapter Get started Print documents PrintPrint documents Windows Print documents Mac OS Print brochuresPrint brochures Windows Print brochures Mac OSPrint on envelopes Windows Print on envelopesPrint on envelopes Mac OS QualityNormal or BestPrint photos on photo paper Windows Print photosPrint photos on photo paper Mac OS Print on special and custom-size paper Set up custom sizes Mac OSPrint on special or custom-size paper Mac OS Select Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documentsPrint borderless documents Mac OS To perform duplexing Windows Print on both sides duplexingTo perform duplexing Mac OS QualityBest or Maximum dpiChapter Information about ink cartridges Work with ink cartridgesHandle the ink cartridges Check the estimated ink levelsRelated topics Replace the ink cartridges To replace the ink cartridges Replace the ink cartridges Print with a single ink cartridge Ink cartridge maintenanceStore printing supplies Align the ink cartridgesTo clean ink cartridges automatically Clean the ink cartridgesCalibrate color Toolbox Windows Control panelHP Utility Mac OS If you have a problem, follow these steps Solve a problemHP support Obtain electronic supportBefore you call HP support by phonePhone support period Telephone support numbers XHPERXUJUDQDLV Solve printing problems Troubleshooting tips and resourcesAfter the phone support period All printer lights are on or flashing Printer shuts down unexpectedlyPrinter is not responding nothing prints Printer takes a long time to print Printer does not accept ink cartridgeSomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Poor print quality and unexpected printouts Check the page-orientation settingGeneral tips Check the paper quality Meaningless characters printCheck the type of media loaded in the printer Check the rollers in the printerCheck the ink service module Check the print settingsInk is smearing Check the document fileOutput is faded or dull colored Ink is not filling the text or graphics completelyWrong colors are printing Colors are printing as black and whitePrintout shows bleeding colors Colors do not line up correctly Check the graphics placementStreaks or lines in printouts Clean the ink cartridge contacts Advanced ink cartridge maintenance To clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Replace the ink service module Solve paper-feed problemsMedia is not supported for the printer Troubleshoot installation issues Verify installation preliminaries Software installation suggestionsCheck the hardware connections Check the computer systemUnderstand the printer information pages Problems setting up Bluetooth wireless communicationPrint printer information pages from the software Print printer information pages from the control panelClear a jam in the printer Clear jamsTo clear a jam Tips for avoiding jams Control panel lights reference Resume Chapter Button. If this does not work, try turning TIP When the ink service module is full Technical information Warranty informationHP product Duration of limited warranty Hewlett-Packard limited warranty statementInk cartridge warranty information Physical specifications Printer specificationsPrinter features and capacities Processor and memory specificationsMobile phone printing information Memory device specificationsUnderstand specifications for supported media Media specificationsOther media Guidelines for two-sided duplex printing Set minimum marginsMedia Left Right Top Bottom Margin Acoustic emission specification Print resolutionOperating environment Electrical requirementsRegulatory model number Regulatory informationVcci Class B compliance statement for users in Japan FCC statementExposure to radio frequency radiation Noise emission statement for GermanyEuropean Union Regulatory Notice Aviso aos usuários no BrasilFrance Products with wireless LAN devicesDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Battery information Power consumptionRoHS notices China only Toxic and hazardous substance table HP Officejet 100 L411 Mobile Printer Third-party licensesLibtiff Tiff Library Rev 5.0 Lempel-Ziv & Welch Compression Support Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media Set up a Bluetooth wireless connection Set up the printer for Bluetooth communicationSet Bluetooth security for the printer To connect the printer using Bluetooth communication Mac OSTo reset to factory default settings Use a passkey to authenticate Bluetooth devicesPrinter management tools Uninstall and reinstall the HP softwareToolbox Windows HP Utility Mac OSTo uninstall from a Windows computer, method Double-clickHewlett-Packard To uninstall from a Macintosh computer, methodAppendix D Printer management tools How do I? Appendix E How do I? Printer Disconnected Errors WindowsInk Alert Cartridge Problem Solution 3 Clean the electrical contacts Solution 2 Turn the printer off and onSolution 4 Replace the ink cartridge Paper MismatchPaper Jam Cartridge cradle cannot movePrinter is out of paper Printer OfflineReplace the ink service module immediately Ink service module is almost fullPrinter battery low Document failed to printAppendix F Errors Windows Index Page Page 110 Page Podręcznik użytkownika