HP Inkjet CN551A#201, L411A Inkjet CN551A#B1H manual Work with ink cartridges, Solve a problem

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Print photos	26
Print photos on photo paper (Windows)	26
Print photos on photo paper (Mac OS X)	26
Print on special and custom-size paper	27
Print on special or custom-size paper (Mac OS X)	27
Print borderless documents	28
Print borderless documents (Windows)	28
Print borderless documents (Mac OS X)	28
Print on both sides (duplexing)	29
To perform duplexing (Windows)	29
To perform duplexing (Mac OS X)	29
3 Work with ink cartridges
Information about ink cartridges	31
Check the estimated ink levels	32
Handle the ink cartridges	32
Replace the ink cartridges	33
Print with a single ink cartridge	36
Store printing supplies	36
Ink cartridge maintenance	36
Align the ink cartridges	36
Calibrate color	37
Clean the ink cartridges	37
To clean ink cartridges automatically	37
4 Solve a problem
HP support	39
Obtain electronic support	39
HP support by phone	40
Before you call	40
Phone support period	40
Telephone support numbers	41
After the phone support period	43
Troubleshooting tips and resources	43
Solve printing problems	43
The printer shuts down unexpectedly	44
All printer lights are on or flashing	44
The printer is not responding (nothing prints)	44
Printer does not accept ink cartridge	45
Printer takes a long time to print	45
Blank or partial page printed	46
Something on the page is missing or incorrect	46
Placement of the text or graphics is wrong	47

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Contents Officejet HP Officejet 100 L411 Mobile Printer Page Hewlett-Packard Company notices Safety informationCopyright information AcknowledgementsContents Solve a problem Work with ink cartridgesTechnical information HP supplies and accessories Set up the printer for Bluetooth communication Printer management toolsPage Accessibility Get startedEco Understand the printer parts Manage powerSleep mode Auto-OffFront view Back and side viewPrinting supplies area Control PanelBottom view Finding the printer model number Select print mediaRecommended papers for printing and copying Recommended papers for photo printing HP Advanced Photo PaperHP Everyday Photo Paper Tips for selecting and using media Load mediaHP Photo Value Packs To load media Load standard-size mediaLoad envelopes To load envelopesLoad cards and photo paper Load custom-size mediaTo load cards and photo paper Install and use the battery Battery safetyImportant notes Understand the battery Charge and use the batteryTo install the battery To remove the battery To connect a storage device Connect a memory device or cameraPrint from mobile phones To connect a PictBridge-compatible cameraClean the printer Maintain the printerTurn off the printer Chapter Get started Print Print documentsPrint documents Windows Print brochures Windows Print brochuresPrint documents Mac OS Print brochures Mac OSPrint on envelopes Mac OS Print on envelopesPrint on envelopes Windows QualityNormal or BestPrint photos Print photos on photo paper WindowsPrint photos on photo paper Mac OS Print on special or custom-size paper Mac OS Set up custom sizes Mac OSPrint on special and custom-size paper Select Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Print borderless documents WindowsPrint borderless documents Mac OS To perform duplexing Mac OS Print on both sides duplexingTo perform duplexing Windows QualityBest or Maximum dpiChapter Work with ink cartridges Information about ink cartridgesCheck the estimated ink levels Handle the ink cartridgesRelated topics Replace the ink cartridges To replace the ink cartridges Replace the ink cartridges Store printing supplies Ink cartridge maintenancePrint with a single ink cartridge Align the ink cartridgesClean the ink cartridges To clean ink cartridges automaticallyCalibrate color Control panel Toolbox WindowsHP Utility Mac OS HP support Solve a problemIf you have a problem, follow these steps Obtain electronic supportHP support by phone Before you callPhone support period Telephone support numbers XHPERXUJUDQDLV Troubleshooting tips and resources Solve printing problemsAfter the phone support period Printer shuts down unexpectedly All printer lights are on or flashingPrinter is not responding nothing prints Printer does not accept ink cartridge Printer takes a long time to printBlank or partial page printed Something on the page is missing or incorrectPlacement of the text or graphics is wrong Check the page-orientation setting Poor print quality and unexpected printoutsGeneral tips Check the type of media loaded in the printer Meaningless characters printCheck the paper quality Check the rollers in the printerInk is smearing Check the print settingsCheck the ink service module Check the document fileInk is not filling the text or graphics completely Output is faded or dull coloredColors are printing as black and white Wrong colors are printingPrintout shows bleeding colors Check the graphics placement Colors do not line up correctlyStreaks or lines in printouts Advanced ink cartridge maintenance Clean the ink cartridge contactsTo clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Solve paper-feed problems Replace the ink service moduleMedia is not supported for the printer Troubleshoot installation issues Check the hardware connections Software installation suggestionsVerify installation preliminaries Check the computer systemProblems setting up Bluetooth wireless communication Understand the printer information pagesPrint printer information pages from the control panel Print printer information pages from the softwareClear jams Clear a jam in the printerTo clear a jam Tips for avoiding jams Control panel lights reference Resume Chapter Button. If this does not work, try turning TIP When the ink service module is full Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Printer features and capacities Printer specificationsPhysical specifications Processor and memory specificationsMemory device specifications Mobile phone printing informationMedia specifications Understand specifications for supported mediaOther media Set minimum margins Guidelines for two-sided duplex printingMedia Left Right Top Bottom Margin Operating environment Print resolutionAcoustic emission specification Electrical requirementsRegulatory information Regulatory model numberFCC statement Vcci Class B compliance statement for users in JapanNoise emission statement for Germany Exposure to radio frequency radiationAviso aos usuários no Brasil European Union Regulatory NoticeProducts with wireless LAN devices FranceDeclaration of Conformity Declaration of conformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Chemical Substances Battery informationRoHS notices China only Toxic and hazardous substance table Third-party licenses HP Officejet 100 L411 Mobile PrinterLibtiff Tiff Library Rev 5.0 Lempel-Ziv & Welch Compression Support Order printing supplies online HP supplies and accessoriesAccessories SuppliesHP media Set Bluetooth security for the printer Set up the printer for Bluetooth communicationSet up a Bluetooth wireless connection To connect the printer using Bluetooth communication Mac OSUse a passkey to authenticate Bluetooth devices To reset to factory default settingsToolbox Windows Uninstall and reinstall the HP softwarePrinter management tools HP Utility Mac OSTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Double-clickHewlett-PackardAppendix D Printer management tools How do I? Appendix E How do I? Errors Windows Printer DisconnectedInk Alert Cartridge Problem Solution 4 Replace the ink cartridge Solution 2 Turn the printer off and onSolution 3 Clean the electrical contacts Paper MismatchPrinter is out of paper Cartridge cradle cannot movePaper Jam Printer OfflinePrinter battery low Ink service module is almost fullReplace the ink service module immediately Document failed to printAppendix F Errors Windows Index Page Page 110 Page Podręcznik użytkownika