HP L411A Inkjet CN551A#B1H manual Printer management tools, Toolbox Windows, HP Utility Mac OS

Page 99

D Printer management tools

This section contains the following topics:

•Toolbox (Windows)

•HP Utility (Mac OS X)

•Toolbox software for PDAs (Microsoft Windows Mobile)

•Uninstall and reinstall the HP software

Toolbox (Windows)

Toolbox provides maintenance information about the printer.

NOTE: Toolbox can be installed from the HP software CD by selecting the full installation option if the computer meets the system requirements.

Open Toolbox

You can open Toolbox using one of the following methods:

•Click Start, select Programs or All Programs, click HP, click the folder for your printer, and then click Toolbox.

•Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model Name, and then click Display Printer Toolbox.

•From the printer preferences, click the Features tab, and then click Printer Services.

HP Utility (Mac OS X)

HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and find website support information.

NOTE: The features available in HP Utility vary depending on the selected printer.

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

Open HP Utility

To open HP Utility, double-click the HP Utility icon. This icon is located in the Hewlett-Packardfolder in the Applications folder at the top level of the hard disk.

Toolbox software for PDAs (Microsoft Windows Mobile)

The Toolbox software for PDAs running Windows Mobile allows you to view status and maintenance information about the printer. You can view ink levels and battery charge level, align the print cartridges, and configure Bluetooth settings for wireless printing.

See the Toolbox software documentation for more information on using the Toolbox, or visit www.hp.com/go/customercare.

Uninstall and reinstall the HP software

If the installation is incomplete, or if you connected the USB cable to the computer before prompted by the HP software installation screen, you might need to uninstall and then reinstall the HP software that came with the printer. Do not simply delete the printer application files from the

Printer management tools

95

Image 99

Contents Officejet HP Officejet 100 L411 Mobile Printer Page Acknowledgements Safety informationCopyright information Hewlett-Packard Company noticesContents Work with ink cartridges Solve a problemTechnical information HP supplies and accessories Printer management tools Set up the printer for Bluetooth communicationPage Accessibility Get startedEco Auto-Off Manage powerSleep mode Understand the printer partsBack and side view Front viewControl Panel Printing supplies areaBottom view Finding the printer model number Select print mediaRecommended papers for printing and copying Recommended papers for photo printing HP Advanced Photo PaperHP Everyday Photo Paper Tips for selecting and using media Load mediaHP Photo Value Packs To load envelopes Load standard-size mediaLoad envelopes To load mediaLoad cards and photo paper Load custom-size mediaTo load cards and photo paper Install and use the battery Battery safetyImportant notes Understand the battery Charge and use the batteryTo install the battery To remove the battery To connect a PictBridge-compatible camera Connect a memory device or cameraPrint from mobile phones To connect a storage deviceClean the printer Maintain the printerTurn off the printer Chapter Get started Print Print documentsPrint documents Windows Print brochures Mac OS Print brochuresPrint documents Mac OS Print brochures WindowsQualityNormal or Best Print on envelopesPrint on envelopes Windows Print on envelopes Mac OSPrint photos Print photos on photo paper WindowsPrint photos on photo paper Mac OS Select Manage Custom Sizes in the Paper Size pop-up menu Set up custom sizes Mac OSPrint on special and custom-size paper Print on special or custom-size paper Mac OSPrint borderless documents Print borderless documents WindowsPrint borderless documents Mac OS QualityBest or Maximum dpi Print on both sides duplexingTo perform duplexing Windows To perform duplexing Mac OSChapter Information about ink cartridges Work with ink cartridgesCheck the estimated ink levels Handle the ink cartridgesRelated topics Replace the ink cartridges To replace the ink cartridges Replace the ink cartridges Align the ink cartridges Ink cartridge maintenancePrint with a single ink cartridge Store printing suppliesClean the ink cartridges To clean ink cartridges automaticallyCalibrate color Control panel Toolbox WindowsHP Utility Mac OS Obtain electronic support Solve a problemIf you have a problem, follow these steps HP supportHP support by phone Before you callPhone support period Telephone support numbers XHPERXUJUDQDLV Troubleshooting tips and resources Solve printing problemsAfter the phone support period Printer shuts down unexpectedly All printer lights are on or flashingPrinter is not responding nothing prints Printer takes a long time to print Printer does not accept ink cartridgeSomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Check the page-orientation setting Poor print quality and unexpected printoutsGeneral tips Check the rollers in the printer Meaningless characters printCheck the paper quality Check the type of media loaded in the printerCheck the document file Check the print settingsCheck the ink service module Ink is smearingOutput is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printingPrintout shows bleeding colors Check the graphics placement Colors do not line up correctlyStreaks or lines in printouts Advanced ink cartridge maintenance Clean the ink cartridge contactsTo clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Solve paper-feed problems Replace the ink service moduleMedia is not supported for the printer Troubleshoot installation issues Check the computer system Software installation suggestionsVerify installation preliminaries Check the hardware connectionsUnderstand the printer information pages Problems setting up Bluetooth wireless communicationPrint printer information pages from the software Print printer information pages from the control panelClear jams Clear a jam in the printerTo clear a jam Tips for avoiding jams Control panel lights reference Resume Chapter Button. If this does not work, try turning TIP When the ink service module is full Technical information Warranty informationHP product Duration of limited warranty Hewlett-Packard limited warranty statementInk cartridge warranty information Processor and memory specifications Printer specificationsPhysical specifications Printer features and capacitiesMobile phone printing information Memory device specificationsUnderstand specifications for supported media Media specificationsOther media Set minimum margins Guidelines for two-sided duplex printingMedia Left Right Top Bottom Margin Electrical requirements Print resolutionAcoustic emission specification Operating environmentRegulatory model number Regulatory informationVcci Class B compliance statement for users in Japan FCC statementExposure to radio frequency radiation Noise emission statement for GermanyEuropean Union Regulatory Notice Aviso aos usuários no BrasilFrance Products with wireless LAN devicesDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Battery information Power consumptionRoHS notices China only Toxic and hazardous substance table HP Officejet 100 L411 Mobile Printer Third-party licensesLibtiff Tiff Library Rev 5.0 Lempel-Ziv & Welch Compression Support Supplies HP supplies and accessoriesAccessories Order printing supplies onlineHP media To connect the printer using Bluetooth communication Mac OS Set up the printer for Bluetooth communicationSet up a Bluetooth wireless connection Set Bluetooth security for the printerTo reset to factory default settings Use a passkey to authenticate Bluetooth devicesHP Utility Mac OS Uninstall and reinstall the HP softwarePrinter management tools Toolbox WindowsTo uninstall from a Windows computer, method Double-clickHewlett-Packard To uninstall from a Macintosh computer, methodAppendix D Printer management tools How do I? Appendix E How do I? Errors Windows Printer DisconnectedInk Alert Cartridge Problem Paper Mismatch Solution 2 Turn the printer off and onSolution 3 Clean the electrical contacts Solution 4 Replace the ink cartridgePrinter Offline Cartridge cradle cannot movePaper Jam Printer is out of paperDocument failed to print Ink service module is almost fullReplace the ink service module immediately Printer battery lowAppendix F Errors Windows Index Page Page 110 Page Podręcznik użytkownika