HP Understanding Flashing Lights on Printers

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4Getting Help When Things Go Wrong

What do the flashing lights mean?

What is the problem?

Possible cause

To solve the problem…

The Power Light	is	Your printer may be receiving	Be patient.
flashing.		data.
The Resume Light	is	You may be out of paper.	1	Insert paper.
flashing.			2	Press the Resume Button .
		You may have a paper jam.	1	Pull the paper out of either the IN tray or
				the OUT tray.
			2	Press the Resume Button	on the front of
				the printer.
			3	If you were printing labels, make sure a
				label did not become unglued from the
				label sheet while going through the printer.
			4	If the paper jam has cleared, print your
				document again.
			5	If the paper jam hasn’t cleared, open the
				Rear Access Door by turning the knob
				(counter clockwise) and removing the door.
			6	Pull the jammed paper out of the printer,
				then replace the Rear Access Door.
		You may be printing a two-	1	Follow the on-screen directions for how to
		sided document by hand and		insert the paper.
		the first side has finished	2	Press the Resume Button .
		printing.
The Print Cartridge Status		The top cover may be open.	Close the top cover.
Light is flashing.
		There may be a problem with	See “Print Cartridge Status” on page 25.
		one of the print cartridges.
All of the lights are		The printer may need to	1	Press the Power Button	to turn the printer
flashing.		be reset.		off. Then press the Power Button again to
				turn the printer back on.
			2	If that doesn’t solve the problem, press the
				Power button to turn the printer off.
			3	Unplug the printer.
			4	Plug the printer back in.
			5	Press the Power Button	to turn the printer
				on.

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Contents 930C Series English Acknowledgments Table of Contents Page Thank You For Buying an HP DeskJet Printer Special Features of Your HP DeskJet PrinterIii Finding More Information GuidePrinting Basics Buttons and LightsTray Paper TraysFold-Up Tray Fold-Up tray in up positionOUT Tray Printer Maintenance TipsSingle envelope and small media slot OUT Tray Flap down How to Print Finding the HP Printer Properties Dialog BoxClick File Print Printer SetupFrom your software program, try this Or try thisCancel -Cancels your changes and closes the dialog box Setup TabSelect the appropriate page settings Printer Properties Dialog BoxCheck here to choose a Two-Sided printing method Features TabAdvanced Tab Check here to print multiple pages per sheet. ChooseFor Windows 95, 98, and Windows NT Printer Services TabHP DeskJet Toolbox Level tab…Getting the Right Paper Printing on Different Types of Paper and MediaX 11 in. or A4 Photo Paper OUT Tray Flap down Paper width guidePaper Size Choose appropriate card size Paper Type Choose HP Photo PaperOrientation Choose appropriate orientation For best results use HP Photo PaperStack of envelopes Paper from the in trayPaper Type Choose Plain Paper Print Quality Choose Normal Greeting Cards LabelsHP print settings to choose Guidelines to remember For best results use HP Greeting Card PaperIron-on Transfers PostersPaper Size Choose appropriate size Paper Type Choose HP Iron-On T-Shirt TransfersPoster Printing Check this box and choose size 2x2, 3x3, or Transparencies Legal 8.5 x 14 in. PaperPaper Type Choose transparency type Paper Size Choose Legal 8.5 x 14Banners Print the bannerPaper Type Choose HP Banner Paper or Plain Paper Manual Two-Sided Printing Book Binding Tablet Binding Begin printingPaper Type Choose appropriate type Beyond the Basics Yellow indicator arrow Print Cartridge Status Light flashes when oneProblem with color print Cartridge Print Cartridge StatusConsider replacing the color Existing print cartridgePrinter Low on inkTo replace a print cartridge Replacing Print CartridgesCartridge Cradle latch Remove the protective vinyl tape Storing Print Cartridges If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? If You See Ink StreaksManually Cleaning the Print Cartridges Nozzle plate CleanCradle wall Manually Cleaning the Print Cartridge CradlePrint a test page. From the HP Toolbox, click Print a Test Troubleshooting Tips Run SoftwareControl Panel Click the Device Manager tabAre secure Power may be off or there Make sure the power is on PrinterInsert the Rear Access Door Tray Tray correctlyWhy won’t it print? Open Requirements Requirements on Setup Tab onThan minimum system Longer processing timesBe patient Flashing Data Flashing Be resetPower button to turn the printer off Close the top cover Light is flashingLeft Poster Printing on Media Intended for HP DeskJet printers Make sure that you are using mediaRather than using plain paper Wrong side of the media DownPrograms 930C SeriesType Or Paper SizePaper Size Http//support.hp.com.tw/psd HP Customer Care User ForumsHP Customer Care by Email Customer Care EmailPrinter Software HP Customer Care by Phone Russia 7095 923 50 Singapore 65 272 Spain Philippines 65 272 PolandPortugal SwedenWindows 95, 98, and NT Setup InstructionsUsing a Parallel Cable WindowsInstall USB software. a Click Next Using a USB Cable Requires WindowsInstall printer software. a Click Next Specifications DimensionsLanguage codes Regulatory Notices Legal InformationHewlett-Packard Company Limited Warranty Statement HP Year 2000 WarrantyInk cartridges cleaning 30-31damage from refilling 32 Light Banners ordering A-7printing 3, 20-21problemsColor resolution Dpi 6Paper types, selecting Parallel cable setup 49 parts Maintenance Print cartridges 25 printerBorders Normal mode 6 Replacement 27 status 25 status light 1 storing 29 usingColor Printer Accessories iii, A-6buttonsProblems Banner printing Windows 3.1x A-1Resume button Resume light ServicesSetting up printer iii settings, see print settings setup Single envelope slot 3 sizeAppendix Printing in WindowsWindows 3.1x Setup Tab Windows 3.1x Features TabWindows 3.1x Color Tab Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Check here to print in shades of grayWindows 3.1x HP DeskJet 930C Toolbox How Do I?Minimum Printing Margins System RequirementsPart Name Part Number Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Part Number Language Quick StartAvailability of special media varies by country Paper and Other MediaPaper Type/Description Part Number Ordering Information Venezuela 58 2 239-4244/4133 BasicwegLAS ROZAS, Madrid Sweden Palo Alto, CA 94304, U.S.ARecycling Environmental StatementReduction and Elimination Energy Consumption