HP 930c manual Left Poster Printing on

Page 47

Getting Help When Things Go Wrong

Is there a problem with your printout?

What is the problem?

Possible cause

To solve the problem…

Parts of the document are missing or are in the wrong place.

Paper may not be loaded	1 Make sure the media is correctly oriented
correctly.	in the IN tray.
	2 Make sure the paper guides fit snugly
	against the media.

You may have selected the	Make sure you have selected the correct
wrong paper orientation.	orientation (portrait or landscape) on the
	Features tab. See “Features Tab” on page 7

You may have selected the	Make sure you have selected the correct
wrong paper size.	paper size in the Setup tab. See “Setup Tab”
	on page 6.

You may have selected the	Make sure the margins are within the printable
wrong margins.	area. See “Minimum Printing Margins” on
	page 5.

You may have accidentally	Uncheck Poster Printing in the Features tab.
left Poster Printing on.	See “Features Tab” on page 7.

Image 47

Contents 930C Series English Acknowledgments Table of Contents Page Iii Special Features of Your HP DeskJet PrinterThank You For Buying an HP DeskJet Printer Guide Finding More InformationButtons and Lights Printing BasicsFold-Up tray in up position Paper TraysFold-Up Tray TraySingle envelope and small media slot OUT Tray Flap down Printer Maintenance TipsOUT Tray Finding the HP Printer Properties Dialog Box How to PrintOr try this Printer SetupFrom your software program, try this Click File PrintPrinter Properties Dialog Box Setup TabSelect the appropriate page settings Cancel -Cancels your changes and closes the dialog boxCheck here to print multiple pages per sheet. Choose Features TabAdvanced Tab Check here to choose a Two-Sided printing methodLevel tab… Printer Services TabHP DeskJet Toolbox For Windows 95, 98, and Windows NTPrinting on Different Types of Paper and Media Getting the Right PaperOUT Tray Flap down Paper width guide X 11 in. or A4 Photo PaperFor best results use HP Photo Paper Paper Type Choose HP Photo PaperOrientation Choose appropriate orientation Paper Size Choose appropriate card sizePaper from the in tray Stack of envelopesPaper Type Choose Plain Paper Print Quality Choose Normal Labels Greeting CardsFor best results use HP Greeting Card Paper HP print settings to choose Guidelines to rememberPosters Iron-on TransfersPoster Printing Check this box and choose size 2x2, 3x3, or Paper Type Choose HP Iron-On T-Shirt TransfersPaper Size Choose appropriate size Legal 8.5 x 14 in. Paper TransparenciesPaper Size Choose Legal 8.5 x 14 Paper Type Choose transparency typePrint the banner BannersPaper Type Choose HP Banner Paper or Plain Paper Begin printing Manual Two-Sided Printing Book Binding Tablet BindingPaper Type Choose appropriate type Beyond the Basics Print Cartridge Status Print Cartridge Status Light flashes when oneProblem with color print Cartridge Yellow indicator arrowLow on ink Existing print cartridgePrinter Consider replacing the colorCartridge Cradle latch Replacing Print CartridgesTo replace a print cartridge Remove the protective vinyl tape Storing Print Cartridges If You See Ink Streaks Cleaning Print CartridgesWhen Do You Need to Clean? If You See Missing Lines or DotsNozzle plate Clean Manually Cleaning the Print CartridgesPrint a test page. From the HP Toolbox, click Print a Test Manually Cleaning the Print Cartridge CradleCradle wall Troubleshooting Tips Software RunClick the Device Manager tab Control PanelTray Tray correctly Power may be off or there Make sure the power is on PrinterInsert the Rear Access Door Are secureWhy won’t it print? Open Longer processing times Setup Tab onThan minimum system Requirements Requirements onClose the top cover Light is flashing Flashing Be resetPower button to turn the printer off Be patient Flashing DataLeft Poster Printing on Wrong side of the media Down Make sure that you are using mediaRather than using plain paper Media Intended for HP DeskJet printers930C Series ProgramsPaper Size Or Paper SizeType Customer Care Email HP Customer Care User ForumsHP Customer Care by Email Http//support.hp.com.tw/psdPrinter Software HP Customer Care by Phone Sweden Philippines 65 272 PolandPortugal Russia 7095 923 50 Singapore 65 272 SpainWindows Setup InstructionsUsing a Parallel Cable Windows 95, 98, and NTInstall printer software. a Click Next Using a USB Cable Requires WindowsInstall USB software. a Click Next Dimensions SpecificationsLanguage codes Hewlett-Packard Company Legal InformationRegulatory Notices HP Year 2000 Warranty Limited Warranty StatementDpi 6 Banners ordering A-7printing 3, 20-21problemsColor resolution Ink cartridges cleaning 30-31damage from refilling 32 LightReplacement 27 status 25 status light 1 storing 29 using Maintenance Print cartridges 25 printerBorders Normal mode 6 Paper types, selecting Parallel cable setup 49 partsWindows 3.1x A-1 Printer Accessories iii, A-6buttonsProblems Banner printing ColorSingle envelope slot 3 size ServicesSetting up printer iii settings, see print settings setup Resume button Resume lightPrinting in Windows AppendixWindows 3.1x Features Tab Windows 3.1x Setup TabCheck here to print in shades of gray Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Windows 3.1x Color TabHow Do I? Windows 3.1x HP DeskJet 930C ToolboxSystem Requirements Minimum Printing MarginsPart Number Language Quick Start Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Part Name Part NumberPaper Type/Description Part Number Paper and Other MediaAvailability of special media varies by country Ordering Information Palo Alto, CA 94304, U.S.A BasicwegLAS ROZAS, Madrid Sweden Venezuela 58 2 239-4244/4133Energy Consumption Environmental StatementReduction and Elimination Recycling

Is there a problem with your printout?

What is the problem?

wrong paper orientation.

wrong paper size.

wrong margins.

left Poster Printing on.