HP 930c manual Or Paper Size, Type

Page 50

4Getting Help When Things Go Wrong

Is there a problem with your printout? continued

What is the problem?

Possible cause

To solve the problem…

 

 

 

 

Photos aren’t

You may not have inserted the

Insert the photo media glossy side down.

 

 

 

 

 

 

 

 

 

 

 

 

printing correctly.

photo paper correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The photo paper may not be

1

Review the printing instructions on page 10.

 

 

 

 

 

fully engaged.

2

Make sure that the paper length guides are

 

 

 

 

 

 

 

snug up against the photo paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

You may not have selected

1

Go to the Setup tab in the printer

 

 

 

 

 

the appropriate Paper Type

 

software. See “Setup Tab” on page 6.

 

 

 

 

 

or Paper Size.

2

Select an HP Photo Paper as the Paper

 

 

 

 

 

 

 

Type.

 

 

 

 

 

 

3

Select the appropriate sized photo paper as

 

 

 

 

 

 

 

the Paper Size.

 

 

 

 

 

 

4

Click Apply, and then OK.

 

 

 

 

 

 

5

Print your document.

 

 

 

 

 

 

 

 

 

 

 

 

 

You may not have selected

1

Go to the Setup tab in the printer software.

 

 

 

 

 

Best print quality.

 

See “Setup Tab” on page 6.

 

 

 

 

 

 

2

Select Best print quality.

 

 

 

 

 

 

 

 

44

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Contents 930C Series English Acknowledgments Table of Contents Page Iii Special Features of Your HP DeskJet PrinterThank You For Buying an HP DeskJet Printer Finding More Information GuidePrinting Basics Buttons and LightsTray Paper TraysFold-Up Tray Fold-Up tray in up positionSingle envelope and small media slot OUT Tray Flap down Printer Maintenance TipsOUT Tray How to Print Finding the HP Printer Properties Dialog BoxClick File Print Printer SetupFrom your software program, try this Or try thisCancel -Cancels your changes and closes the dialog box Setup TabSelect the appropriate page settings Printer Properties Dialog BoxCheck here to choose a Two-Sided printing method Features TabAdvanced Tab Check here to print multiple pages per sheet. ChooseFor Windows 95, 98, and Windows NT Printer Services TabHP DeskJet Toolbox Level tab…Getting the Right Paper Printing on Different Types of Paper and MediaX 11 in. or A4 Photo Paper OUT Tray Flap down Paper width guidePaper Size Choose appropriate card size Paper Type Choose HP Photo PaperOrientation Choose appropriate orientation For best results use HP Photo PaperStack of envelopes Paper from the in trayPaper Type Choose Plain Paper Print Quality Choose Normal Greeting Cards LabelsHP print settings to choose Guidelines to remember For best results use HP Greeting Card PaperIron-on Transfers PostersPoster Printing Check this box and choose size 2x2, 3x3, or Paper Type Choose HP Iron-On T-Shirt TransfersPaper Size Choose appropriate size Transparencies Legal 8.5 x 14 in. PaperPaper Type Choose transparency type Paper Size Choose Legal 8.5 x 14Banners Print the bannerPaper Type Choose HP Banner Paper or Plain Paper Manual Two-Sided Printing Book Binding Tablet Binding Begin printingPaper Type Choose appropriate type Beyond the Basics Yellow indicator arrow Print Cartridge Status Light flashes when oneProblem with color print Cartridge Print Cartridge StatusConsider replacing the color Existing print cartridgePrinter Low on inkCartridge Cradle latch Replacing Print CartridgesTo replace a print cartridge Remove the protective vinyl tape Storing Print Cartridges If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? If You See Ink StreaksManually Cleaning the Print Cartridges Nozzle plate CleanPrint a test page. From the HP Toolbox, click Print a Test Manually Cleaning the Print Cartridge CradleCradle wall Troubleshooting Tips Run SoftwareControl Panel Click the Device Manager tabAre secure Power may be off or there Make sure the power is on PrinterInsert the Rear Access Door Tray Tray correctlyWhy won’t it print? Open Requirements Requirements on Setup Tab onThan minimum system Longer processing timesBe patient Flashing Data Flashing Be resetPower button to turn the printer off Close the top cover Light is flashingLeft Poster Printing on Media Intended for HP DeskJet printers Make sure that you are using mediaRather than using plain paper Wrong side of the media DownPrograms 930C SeriesPaper Size Or Paper SizeType Http//support.hp.com.tw/psd HP Customer Care User ForumsHP Customer Care by Email Customer Care EmailPrinter Software HP Customer Care by Phone Russia 7095 923 50 Singapore 65 272 Spain Philippines 65 272 PolandPortugal SwedenWindows 95, 98, and NT Setup InstructionsUsing a Parallel Cable WindowsInstall printer software. a Click Next Using a USB Cable Requires WindowsInstall USB software. a Click Next Specifications DimensionsLanguage codes Hewlett-Packard Company Legal InformationRegulatory Notices Limited Warranty Statement HP Year 2000 WarrantyInk cartridges cleaning 30-31damage from refilling 32 Light Banners ordering A-7printing 3, 20-21problemsColor resolution Dpi 6Paper types, selecting Parallel cable setup 49 parts Maintenance Print cartridges 25 printerBorders Normal mode 6 Replacement 27 status 25 status light 1 storing 29 usingColor Printer Accessories iii, A-6buttonsProblems Banner printing Windows 3.1x A-1Resume button Resume light ServicesSetting up printer iii settings, see print settings setup Single envelope slot 3 sizeAppendix Printing in WindowsWindows 3.1x Setup Tab Windows 3.1x Features TabWindows 3.1x Color Tab Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Check here to print in shades of grayWindows 3.1x HP DeskJet 930C Toolbox How Do I?Minimum Printing Margins System RequirementsPart Name Part Number Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Part Number Language Quick StartPaper Type/Description Part Number Paper and Other MediaAvailability of special media varies by country Ordering Information Venezuela 58 2 239-4244/4133 BasicwegLAS ROZAS, Madrid Sweden Palo Alto, CA 94304, U.S.ARecycling Environmental StatementReduction and Elimination Energy Consumption