HP D7100 Care and maintenance, Clean and maintain the printer, Clean the outside of the printer

Page 40

6 Care and maintenance

The printer requires very little maintenance. Follow the guidelines in this section to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.

●Clean and maintain the printer

●Update the software

●Store and transport the printer and ink cartridges

●Maintain the quality of photo paper

Clean and maintain the printer

Keep the printer and print cartridge clean and well maintained using the simple procedures in this section.

Clean the outside of the printer

1.Turn off the printer, then disconnect the power cord from the back of the printer.

2.Wipe the outside of the printer with a soft cloth that has been lightly moistened with water.

Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print head slides. Noise is normal when the print head moves back and forth.

Aligning the printer

Use the following procedure when the self test report shows streaking or white lines through any of the blocks of color.

If you still have print quality problems after aligning the printer, try cleaning the print head using the procedure described in Care and maintenance. If print quality problems persist after aligning and cleaning, contact HP Support.

1.Load letter or A4 unused plain white paper into the Main tray.

2.Select Settings and press OK.

3.Select Tools and press OK.

4.Scroll to find then select Align printer.

The printer aligns the print head, prints an alignment page, and calibrates the printer. Recycle or discard the alignment page.

5.Press OK.

Print a sample page

You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly.

1.Load paper in the Main tray. Use plain paper to conserve photo paper.

2.Select Settings and press OK.

3.Select Tools and press OK.

4.Select Print sample page and press OK.

HP Photosmart D7100 series User Guide

37

Image 40

Contents HP Photosmart D7100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Main and Output trays Photo trayIndicator lights Control panelOptional accessories Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetoothSettings BluetoothView & Print SavePreferences Chapter Get ready to print Load paperChoose the right paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Insert memory cards Supported file formatsMemory card types Inserting a memory cardMemory card slots Removing a memory card Printing photos without a ComputerPrinting photos Print photos from a memory cardPrint using the Wizard Print all photos on the memory cardSelect Print All Print camera-selected photos from a memory cardDigital camera with Bluetooth wireless technology Print photos from a digital cameraPrint a photo index Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Adjust photos with poor brightness Improving photo qualityRemove red eye from photos LayoutAdjust poor-quality video clips Getting creativeAdd a color effect Add the date and time to your printsPrint panoramic photos Crop a photoTo change the print quality Connecting to other devices Getting connectedMemory card PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter Using creative options in the printer software Printing from a computerHP Photosmart Premier Windows users HP Photosmart Essential Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share HP Real Life technologies features Open the electronic helpChapter Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridgesTo handle photo paper Printer hardware problems TroubleshootingSolution Printing problems Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card All the lights are flashing on the printerPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPhoto did not print using the default print settings Printer ejects the paper when preparing to printPrint quality is poor Solution Printer asked me to print an alignmentError messages Paper errorsPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OKError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Ink cartridge errors Error message Wrong ink cartridges installedError message Incorrect ink cartridge Error message Replace cartridges soonError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Original HP ink depleted Error message Scheduled maintenanceError message Calibration error Solution Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Card was removed. Job was cancelled. Press OK Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message Unsupported card typeError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job If you have a problem, follow these steps HP supportSupport process HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227