HP D7100 manual Error message Out of paper. Load paper then press OK

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1 Remove the rear access door to clear paper jams.

If you cannot remove all jammed paper from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover.

1

Open the paper jam door to clear paper jams in the middle of the printer.

Plug the printer back in and turn it on.

Error message: Out of paper. Load paper then press OK.

Solution Load paper, then press OK to print again. For paper-loading instructions, see Paper loading tips.

Error message: Unsupported media size.

Solution The printer cannot use the size of paper loaded in the paper tray. Press OK, then load a supported paper size instead. For a list of supported paper sizes, see Printer specifications.

Error message: Automatic paper sensor failed.

Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP Support.

HP Photosmart D7100 series User Guide

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Contents HP Photosmart D7100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Main and Output trays Photo trayIndicator lights Control panelOptional accessories Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetoothSettings BluetoothView & Print SavePreferences Chapter Get ready to print Load paperChoose the right paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Insert memory cards Supported file formatsMemory card types Inserting a memory cardMemory card slots Removing a memory card Printing photos without a ComputerPrinting photos Print photos from a memory cardPrint using the Wizard Print all photos on the memory cardSelect Print All Print camera-selected photos from a memory cardDigital camera with Bluetooth wireless technology Print photos from a digital cameraPrint a photo index Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Adjust photos with poor brightness Improving photo qualityRemove red eye from photos LayoutAdjust poor-quality video clips Getting creativeAdd a color effect Add the date and time to your printsPrint panoramic photos Crop a photoTo change the print quality Connecting to other devices Getting connectedMemory card PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter Using creative options in the printer software Printing from a computerHP Photosmart Premier Windows users HP Photosmart Essential Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share HP Real Life technologies features Open the electronic helpChapter Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridgesTo handle photo paper Printer hardware problems TroubleshootingSolution Printing problems Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card All the lights are flashing on the printerPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPhoto did not print using the default print settings Printer ejects the paper when preparing to printPrint quality is poor Solution Printer asked me to print an alignmentError messages Paper errorsPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OKError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Ink cartridge errors Error message Wrong ink cartridges installedError message Incorrect ink cartridge Error message Replace cartridges soonError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Original HP ink depleted Error message Scheduled maintenanceError message Calibration error Solution Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Card was removed. Job was cancelled. Press OK Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message Unsupported card typeError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job If you have a problem, follow these steps HP supportSupport process HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227