HP D7100 manual Error message Original HP ink depleted, Error message Scheduled maintenance

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Chapter 7

Error message: Original HP ink depleted

Solution Replace the indicated ink cartridge(s) or press OK to continue.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.

If you believe you purchased genuine HP ink cartridge(s), go to:

www.hp.com/go/anticounterfeit

Error message: Scheduled maintenance

Solution You must align the printer to ensure excellent print quality. With letter or A4 unused plain white paper in the Main tray, press OK. The HP Photosmart aligns the print head, calibrates the printer, and then prints a test page. Recycle or discard the test page.

Error message: Calibration error

Solution

●If you have color or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge; contact HP Support.

●The ink cartridge or sensor is defective. Contact HP support.

Error message: Print cartridge cradle is stuck

Solution Remove any objects that are blocking the print head assembly.

To clear the print head assembly

1.Open the top cover, then open the paper jam door.

52	HP Photosmart D7100 series

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Contents HP Photosmart D7100 series 800-225-528 Regulatory model identification number Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Photo tray Main and Output traysControl panel Indicator lightsHP Bluetooth wireless printer adapter bluetooth Optional accessoriesAccessory name Description HP Automatic Two-sided Printing Countries/regions AccessorySave SettingsBluetooth View & PrintPreferences Chapter Paper loading tips Get ready to printLoad paper Choose the right paperLoad the photo tray Insert ink cartridges Purchasing replacement ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Supported file formats Insert memory cardsMemory card types Inserting a memory cardMemory card slots Removing a memory card Print photos from a memory card Printing photos without aComputer Printing photosPrint camera-selected photos from a memory card Print using the WizardPrint all photos on the memory card Select Print AllStop printing Digital camera with Bluetooth wireless technologyPrint photos from a digital camera Print a photo indexPrint photos from an iPod Photo layoutsLayout Paper size photo size Layout Adjust photos with poor brightnessImproving photo quality Remove red eye from photosAdd the date and time to your prints Adjust poor-quality video clipsGetting creative Add a color effectPrint panoramic photos Crop a photoTo change the print quality PictBridge Connecting to other devicesGetting connected Memory cardIPod Saving photos to a computer Connecting through HP Photosmart ShareChapter HP Photosmart Essential Windows users Using creative options in the printer softwarePrinting from a computer HP Photosmart Premier Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share Open the electronic help HP Real Life technologies featuresChapter Aligning the printer Care and maintenanceClean and maintain the printer Clean the outside of the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Store and transport the ink cartridges Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the printerTo handle photo paper Printer hardware problems TroubleshootingSolution All the lights are flashing on the printer Printing problemsPrinter is plugged in but will not turn on Solution Printer does not find the photos I stored on my memory cardPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Blank page came out of the printer Solution Colors are not printing satisfactorily SolutionPrinter asked me to print an alignment Photo did not print using the default print settingsPrinter ejects the paper when preparing to print Print quality is poor SolutionError message Paper jam. Clear jam then press OK Error messagesPaper errors Photos are not printing correctly SolutionError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Error message Replace cartridges soon Ink cartridge errorsError message Wrong ink cartridges installed Error message Incorrect ink cartridgeError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Print cartridge cradle is stuck Error message Original HP ink depletedError message Scheduled maintenance Error message Calibration error SolutionError message Ink System Failure Memory card errorsError message Card is locked. Cannot access card Error message Cannot print photosError message Unsupported card type Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period System requirements SpecificationsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227