HP D7100 manual After the phone support period

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Chapter 8

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

58	HP Photosmart D7100 series

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Contents HP Photosmart D7100 series 800-225-528 Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Photo tray Main and Output traysControl panel Indicator lightsAccessory name Description Optional accessoriesHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetoothBluetooth SettingsView & Print SavePreferences Chapter Load paper Get ready to printChoose the right paper Paper loading tipsLoad the photo tray Insert ink cartridges Purchasing replacement ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Supported file formats Insert memory cardsMemory card types Inserting a memory cardMemory card slots Removing a memory card Computer Printing photos without aPrinting photos Print photos from a memory cardPrint all photos on the memory card Print using the WizardSelect Print All Print camera-selected photos from a memory cardPrint photos from a digital camera Digital camera with Bluetooth wireless technologyPrint a photo index Stop printingPrint photos from an iPod Photo layoutsLayout Paper size photo size Improving photo quality Adjust photos with poor brightnessRemove red eye from photos LayoutGetting creative Adjust poor-quality video clipsAdd a color effect Add the date and time to your printsPrint panoramic photos Crop a photoTo change the print quality Getting connected Connecting to other devicesMemory card PictBridgeIPod Saving photos to a computer Connecting through HP Photosmart ShareChapter Printing from a computer Using creative options in the printer softwareHP Photosmart Premier Windows users HP Photosmart Essential Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share Open the electronic help HP Real Life technologies featuresChapter Clean and maintain the printer Care and maintenanceClean the outside of the printer Aligning the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Maintain the quality of photo paper Store and transport the printer and ink cartridgesStore and transport the printer Store and transport the ink cartridgesTo handle photo paper Printer hardware problems TroubleshootingSolution Printer is plugged in but will not turn on Solution Printing problemsPrinter does not find the photos I stored on my memory card All the lights are flashing on the printerPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Blank page came out of the printer Solution Colors are not printing satisfactorily SolutionPrinter ejects the paper when preparing to print Photo did not print using the default print settingsPrint quality is poor Solution Printer asked me to print an alignmentPaper errors Error messagesPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OKError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Error message Wrong ink cartridges installed Ink cartridge errorsError message Incorrect ink cartridge Error message Replace cartridges soonError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Scheduled maintenance Error message Original HP ink depletedError message Calibration error Solution Error message Print cartridge cradle is stuckError message Ink System Failure Memory card errorsError message Card is locked. Cannot access card Error message Cannot print photosError message Camera selections Dpof file has error Error message Card was removed. Job was cancelled. Press OKError message Some camera-selected photos are not on card Error message Unsupported card typeError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job HP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period System requirements SpecificationsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227