HP D7100 Printer asked me to print an alignment, Printer ejects the paper when preparing to print

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If you cancelled the print job before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project.

A print job with a large amount of data may have been sent to the printer. Wait for the printer to service the print head before it continues printing.

The printer asked me to print an alignment page

Solution Periodically, the printer needs to perform a print head alignment to maintain optimal print quality.

When prompted, load plain letter or A4 paper. Discard or recycle the alignment page.

The photo did not print using the default print settings

Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Settings.

The printer ejects the paper when preparing to print

Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.

Print quality is poor

Solution

One of the ink cartridges may be very low on ink, resulting in another color being substituted during printing. Check the estimated ink levels by viewing the ink level icons from the Tools menu (Settings > Tools > Display Ink Gauge). If an ink cartridge is low on ink, replace it. For more information, see Insert ink cartridges.

Use photo paper designed for the printer. For best results, use the papers recommended in Choose the right paper.

You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing down.

You may have selected a low-resolution setting on the digital camera. Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution.

There may be a problem with an ink cartridge or with the print head. Try the following:

Remove and then reinsert each ink cartridge, one at a time, to make sure they are all properly seated.

Run the automatic print head cleaning procedure. For more information, see Care and maintenance.

HP Photosmart D7100 series User Guide

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Contents HP Photosmart D7100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Welcome Special featuresAccessing the onscreen HP Photosmart help Back of printer Printer partsFront of printer Main and Output trays Photo trayIndicator lights Control panelHP Automatic Two-sided Printing Countries/regions Accessory Optional accessoriesAccessory name Description HP Bluetooth wireless printer adapter bluetoothView & Print SettingsBluetooth SavePreferences Chapter Choose the right paper Get ready to printLoad paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge Ink cartridge warranty informationInk cartridge tips Inserting or replacing the ink cartridges Insert memory cards Supported file formatsMemory card slots Inserting a memory cardMemory card types Removing a memory card Printing photos Printing photos without aComputer Print photos from a memory cardSelect Print All Print using the WizardPrint all photos on the memory card Print camera-selected photos from a memory cardPrint a photo index Digital camera with Bluetooth wireless technologyPrint photos from a digital camera Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Remove red eye from photos Adjust photos with poor brightnessImproving photo quality LayoutAdd a color effect Adjust poor-quality video clipsGetting creative Add the date and time to your printsTo change the print quality Crop a photoPrint panoramic photos Memory card Connecting to other devicesGetting connected PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter HP Photosmart Premier Windows users Using creative options in the printer softwarePrinting from a computer HP Photosmart Essential Windows usersHP Photosmart Share Set print preferencesHP Photosmart Studio Macintosh Users HP Real Life technologies features Open the electronic helpChapter Clean the outside of the printer Care and maintenanceClean and maintain the printer Aligning the printerTo clean the ink cartridge contacts Automatically clean the printheadManually clean the ink cartridge contacts Print a self test report Downloading the software Windows Update the softwareSelf test report Store and transport the printer Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the ink cartridgesTo handle photo paper Solution TroubleshootingPrinter hardware problems Printer does not find the photos I stored on my memory card Printing problemsPrinter is plugged in but will not turn on Solution All the lights are flashing on the printerPrintout is rippled or curled Document printed at an angle or is off-center SolutionPrinted pages are dropping off of the Output tray Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPrint quality is poor Solution Photo did not print using the default print settingsPrinter ejects the paper when preparing to print Printer asked me to print an alignmentPhotos are not printing correctly Solution Error messagesPaper errors Error message Paper jam. Clear jam then press OKError message Automatic paper sensor failed Error message Out of paper. Load paper then press OKError message Unsupported media size Error message Incorrect ink cartridge Ink cartridge errorsError message Wrong ink cartridges installed Error message Replace cartridges soonError message Non-HP ink Error message Cannot printError message Ink cartridge problem Error message Calibration error Solution Error message Original HP ink depletedError message Scheduled maintenance Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Some camera-selected photos are not on card Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Unsupported card typeError message Camera disconnected during print job Computer and connectivity printing errorsError message Some photo numbers are not on card Support process If you have a problem, follow these stepsHP support HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227