HP D7100 manual Update the software, Self test report, Downloading the software Windows

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Chapter 6

Self test report

Update the software

Download the latest printer software update periodically to ensure you have the latest features and improvements. You can download printer software updates by going to www.hp.com/support or by using HP Software Update.

Note The printer software update that you download from the HP Web site does not update the HP Photosmart Premier software.

Downloading the software (Windows)

Note Make sure you are connected to the Internet before you use HP Software Update.

1.From the Windows Start menu, select Programs (in Windows XP, select All Programs) > Hewlett-Packard> HP Software Update. The HP Software Update window opens.

2.Click Check Now. HP Software Update searches the HP Web site for printer software updates. If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window.

Note If the computer has the most recent version of the printer software installed, the following message appears in the HP Software Update window: “No updates are available for your system at this time”.

3.If a software update is available, click the checkbox next to the software update to select it.

4.Click Install.

5.Follow the onscreen instructions to complete the installation.

40	HP Photosmart D7100 series

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Contents HP Photosmart D7100 series 800-225-528 Regulatory model identification number Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Photo tray Main and Output traysControl panel Indicator lightsHP Bluetooth wireless printer adapter bluetooth Optional accessoriesAccessory name Description HP Automatic Two-sided Printing Countries/regions AccessorySave SettingsBluetooth View & PrintPreferences Chapter Paper loading tips Get ready to printLoad paper Choose the right paperLoad the photo tray Insert ink cartridges Purchasing replacement ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Supported file formats Insert memory cardsMemory card types Inserting a memory cardMemory card slots Removing a memory card Print photos from a memory card Printing photos without aComputer Printing photosPrint camera-selected photos from a memory card Print using the WizardPrint all photos on the memory card Select Print AllStop printing Digital camera with Bluetooth wireless technologyPrint photos from a digital camera Print a photo indexPrint photos from an iPod Photo layoutsLayout Paper size photo size Layout Adjust photos with poor brightnessImproving photo quality Remove red eye from photosAdd the date and time to your prints Adjust poor-quality video clipsGetting creative Add a color effectPrint panoramic photos Crop a photoTo change the print quality PictBridge Connecting to other devicesGetting connected Memory cardIPod Saving photos to a computer Connecting through HP Photosmart ShareChapter HP Photosmart Essential Windows users Using creative options in the printer softwarePrinting from a computer HP Photosmart Premier Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share Open the electronic help HP Real Life technologies featuresChapter Aligning the printer Care and maintenance Clean and maintain the printer Clean the outside of the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Store and transport the ink cartridges Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the printerTo handle photo paper Printer hardware problems TroubleshootingSolution All the lights are flashing on the printer Printing problemsPrinter is plugged in but will not turn on Solution Printer does not find the photos I stored on my memory cardPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Blank page came out of the printer Solution Colors are not printing satisfactorily SolutionPrinter asked me to print an alignment Photo did not print using the default print settingsPrinter ejects the paper when preparing to print Print quality is poor SolutionError message Paper jam. Clear jam then press OK Error messagesPaper errors Photos are not printing correctly SolutionError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Error message Replace cartridges soon Ink cartridge errorsError message Wrong ink cartridges installed Error message Incorrect ink cartridgeError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Print cartridge cradle is stuck Error message Original HP ink depletedError message Scheduled maintenance Error message Calibration error SolutionError message Ink System Failure Memory card errorsError message Card is locked. Cannot access card Error message Cannot print photosError message Unsupported card type Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period System requirements SpecificationsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227