HP D7100 manual Printed pages are dropping off of the Output tray, Printout is rippled or curled

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The printer does not print borderless photos when I print from the control panel

Solution Make sure the correct layout is selected when setting up the print job. When selecting photo and paper size, the image rectangle must be solidly filled with orange to indicate a borderless print.

Printing is very slow

Solution You may have one of the following situations: 1) you may be printing a PDF or a project containing high-resolution graphics or photos or 2) you may have selected the highest resolution for your printout. Large, complex projects containing graphics or photos print slower than text documents, especially at higher resolutions.

Paper does not feed into the printer correctly from the Main tray

Solution

There may be too much paper loaded in the tray. Remove some paper and try printing again.

The Main tray may not be pushed in all the way. Push the Main tray all the way in.

The paper guides may not be adjusted correctly. Make sure the paper-width and paper-length guides fit close to the edges of the paper without bending the paper.

Two or more pieces of paper may be sticking together. Remove the paper from the Main tray, fan the edges of the stack to separate the sheets of paper, then reload the paper and try printing again.

If the paper is wrinkled or bent, try using different paper.

The paper may be too thin or too thick. Use HP inkjet paper for best results. For more information, see Choose the right paper.

Printed pages are dropping off of the Output tray

Solution Always extend the Output tray extension when you print.

The printout is rippled or curled

Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart help for more information.

The document printed at an angle or is off-center

Solution

The paper may not be loaded correctly. Reload the paper, making sure it is correctly oriented in the Main tray and that the paper-width and paper-length

HP Photosmart D7100 series User Guide

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Contents HP Photosmart D7100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Special features Accessing the onscreen HP Photosmart helpWelcome Printer parts Front of printerBack of printer Main and Output trays Photo trayIndicator lights Control panelOptional accessories Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetoothSettings BluetoothView & Print SavePreferences Chapter Get ready to print Load paperChoose the right paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge warranty information Ink cartridge tipsInk cartridge Inserting or replacing the ink cartridges Insert memory cards Supported file formatsInserting a memory card Memory card typesMemory card slots Removing a memory card Printing photos without a ComputerPrinting photos Print photos from a memory cardPrint using the Wizard Print all photos on the memory cardSelect Print All Print camera-selected photos from a memory cardDigital camera with Bluetooth wireless technology Print photos from a digital cameraPrint a photo index Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Adjust photos with poor brightness Improving photo qualityRemove red eye from photos LayoutAdjust poor-quality video clips Getting creativeAdd a color effect Add the date and time to your printsCrop a photo Print panoramic photosTo change the print quality Connecting to other devices Getting connectedMemory card PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter Using creative options in the printer software Printing from a computerHP Photosmart Premier Windows users HP Photosmart Essential Windows usersSet print preferences HP Photosmart Studio Macintosh UsersHP Photosmart Share HP Real Life technologies features Open the electronic helpChapter Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printerAutomatically clean the printhead Manually clean the ink cartridge contactsTo clean the ink cartridge contacts Print a self test report Update the software Self test reportDownloading the software Windows Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridges To handle photo paper Troubleshooting Printer hardware problemsSolution Printing problems Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card All the lights are flashing on the printerDocument printed at an angle or is off-center Solution Printed pages are dropping off of the Output trayPrintout is rippled or curled Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPhoto did not print using the default print settings Printer ejects the paper when preparing to printPrint quality is poor Solution Printer asked me to print an alignmentError messages Paper errorsPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OKError message Out of paper. Load paper then press OK Error message Unsupported media sizeError message Automatic paper sensor failed Ink cartridge errors Error message Wrong ink cartridges installedError message Incorrect ink cartridge Error message Replace cartridges soonError message Cannot print Error message Ink cartridge problemError message Non-HP ink Error message Original HP ink depleted Error message Scheduled maintenanceError message Calibration error Solution Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Card was removed. Job was cancelled. Press OK Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message Unsupported card typeComputer and connectivity printing errors Error message Some photo numbers are not on cardError message Camera disconnected during print job If you have a problem, follow these steps HP supportSupport process HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227