HP D7100 manual Memory card errors, Error message Ink System Failure

Page 56

1Open the paper jam door to clear the print head assembly.

2.Remove any objects that are blocking the print head assembly, including paper and any packing materials.

3.Turn the printer off, then turn it on again.

4.Close the paper jam door and the top cover.

Error message: Ink System Failure

Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print.

Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. If this does not clear the error message, please contact HP Support.

Memory card errors

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Error message: Photo is missing. —OR— Some photos are missing.

Solution The printer cannot read the file on the memory card, or one or more files specified for the job are missing from the memory card. Try saving the photos to the computer using the digital camera rather than the memory card. If a photo is missing, you may have accidentally deleted the photo from the card.

HP Photosmart D7100 series User Guide

53

Image 56

Contents HP Photosmart D7100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Welcome Special featuresAccessing the onscreen HP Photosmart help Back of printer Printer partsFront of printer Main and Output trays Photo trayIndicator lights Control panelOptional accessories Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetoothSettings BluetoothView & Print SavePreferences Chapter Get ready to print Load paperChoose the right paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge Ink cartridge warranty informationInk cartridge tips Inserting or replacing the ink cartridges Insert memory cards Supported file formatsMemory card slots Inserting a memory cardMemory card types Removing a memory card Printing photos without a ComputerPrinting photos Print photos from a memory cardPrint using the Wizard Print all photos on the memory cardSelect Print All Print camera-selected photos from a memory cardDigital camera with Bluetooth wireless technology Print photos from a digital cameraPrint a photo index Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Adjust photos with poor brightness Improving photo qualityRemove red eye from photos LayoutAdjust poor-quality video clips Getting creativeAdd a color effect Add the date and time to your printsTo change the print quality Crop a photoPrint panoramic photos Connecting to other devices Getting connectedMemory card PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter Using creative options in the printer software Printing from a computerHP Photosmart Premier Windows users HP Photosmart Essential Windows usersHP Photosmart Share Set print preferencesHP Photosmart Studio Macintosh Users HP Real Life technologies features Open the electronic helpChapter Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printerTo clean the ink cartridge contacts Automatically clean the printheadManually clean the ink cartridge contacts Print a self test report Downloading the software Windows Update the softwareSelf test report Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridgesTo handle photo paper Solution TroubleshootingPrinter hardware problems Printing problems Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card All the lights are flashing on the printerPrintout is rippled or curled Document printed at an angle or is off-center SolutionPrinted pages are dropping off of the Output tray Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPhoto did not print using the default print settings Printer ejects the paper when preparing to printPrint quality is poor Solution Printer asked me to print an alignmentError messages Paper errorsPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OKError message Automatic paper sensor failed Error message Out of paper. Load paper then press OKError message Unsupported media size Ink cartridge errors Error message Wrong ink cartridges installed Error message Incorrect ink cartridge Error message Replace cartridges soonError message Non-HP ink Error message Cannot printError message Ink cartridge problem Error message Original HP ink depleted Error message Scheduled maintenanceError message Calibration error Solution Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Card was removed. Job was cancelled. Press OK Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message Unsupported card typeError message Camera disconnected during print job Computer and connectivity printing errorsError message Some photo numbers are not on card If you have a problem, follow these steps HP supportSupport process HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227