HP D7100 manual Error message Card was removed. Job was cancelled. Press OK

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Error message: Use only one (1) card at a time. Please remove a memory card. — OR— Use only one (1) device at a time. Please remove/disconnect a device.

Solution The printer has two or more different types of memory cards inserted simultaneously, or a memory card is inserted and a digital camera is connected to the camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or only a camera is connected.

Error message: Card was removed. Job was cancelled. Press OK.

Solution You removed a memory card from the printer while it was busy printing a file from the card. Follow these steps:

1.Press OK.

2.Reinsert the memory card and print the selected photos again. The memory card must remain inserted until the print job is complete.

To avoid damage to memory cards in the future, do not remove them from the printer memory card slot while they are being accessed. For more information, see Removing a memory card.

Error message: Camera selections (DPOF) file has error.

Solution The printer is unable to read a DPOF file due to corrupted data or an error on the memory card. Use the printer control panel to reselect the photos. For more information, see Print photos from a memory card.

Error message: Some camera-selected photos are not on card.

Solution Some camera-selected photos are missing or have been deleted. Try the following:

●Confirm that you did not accidentally delete the photo from the memory card.

●Reselect the photos again using the digital camera.

●Print a new photo index to see the index numbers associated with each photo. For more information, see Printing photos.

Error message: Cannot display this photo. —OR— Cannot display all photos. — OR— Photos are corrupted.

Solution The memory card contains image formats the printer does not support, or the files are corrupted. For a list of supported image formats, see Printer specifications. Access photos using the computer. For information about accessing photos through the computer, see Printing from a computer.

Error message: Unsupported card type.

Solution Use your camera to transfer the photos to your computer, and then print from your computer.

HP Photosmart D7100 series User Guide

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Contents HP Photosmart D7100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D7100 series Index HP Photosmart D7100 series Accessing the onscreen HP Photosmart help Special featuresWelcome Front of printer Printer partsBack of printer Main and Output trays Photo trayIndicator lights Control panelHP Automatic Two-sided Printing Countries/regions Accessory Optional accessoriesAccessory name Description HP Bluetooth wireless printer adapter bluetoothView & Print SettingsBluetooth SavePreferences Chapter Choose the right paper Get ready to printLoad paper Paper loading tipsLoad the photo tray Purchasing replacement ink cartridges Insert ink cartridgesInk cartridge tips Ink cartridge warranty informationInk cartridge Inserting or replacing the ink cartridges Insert memory cards Supported file formatsMemory card types Inserting a memory cardMemory card slots Removing a memory card Printing photos Printing photos without aComputer Print photos from a memory cardSelect Print All Print using the WizardPrint all photos on the memory card Print camera-selected photos from a memory cardPrint a photo index Digital camera with Bluetooth wireless technologyPrint photos from a digital camera Stop printingPhoto layouts Print photos from an iPodLayout Paper size photo size Remove red eye from photos Adjust photos with poor brightnessImproving photo quality LayoutAdd a color effect Adjust poor-quality video clipsGetting creative Add the date and time to your printsPrint panoramic photos Crop a photoTo change the print quality Memory card Connecting to other devicesGetting connected PictBridgeIPod Connecting through HP Photosmart Share Saving photos to a computerChapter HP Photosmart Premier Windows users Using creative options in the printer softwarePrinting from a computer HP Photosmart Essential Windows usersHP Photosmart Studio Macintosh Users Set print preferencesHP Photosmart Share HP Real Life technologies features Open the electronic helpChapter Clean the outside of the printer Care and maintenanceClean and maintain the printer Aligning the printerManually clean the ink cartridge contacts Automatically clean the printheadTo clean the ink cartridge contacts Print a self test report Self test report Update the softwareDownloading the software Windows Store and transport the printer Store and transport the printer and ink cartridgesMaintain the quality of photo paper Store and transport the ink cartridgesTo handle photo paper Printer hardware problems TroubleshootingSolution Printer does not find the photos I stored on my memory card Printing problemsPrinter is plugged in but will not turn on Solution All the lights are flashing on the printerPrinted pages are dropping off of the Output tray Document printed at an angle or is off-center SolutionPrintout is rippled or curled Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPrint quality is poor Solution Photo did not print using the default print settingsPrinter ejects the paper when preparing to print Printer asked me to print an alignmentPhotos are not printing correctly Solution Error messagesPaper errors Error message Paper jam. Clear jam then press OKError message Unsupported media size Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Error message Incorrect ink cartridge Ink cartridge errorsError message Wrong ink cartridges installed Error message Replace cartridges soonError message Ink cartridge problem Error message Cannot printError message Non-HP ink Error message Calibration error Solution Error message Original HP ink depletedError message Scheduled maintenance Error message Print cartridge cradle is stuckMemory card errors Error message Ink System FailureError message Cannot print photos Error message Card is locked. Cannot access cardError message Some camera-selected photos are not on card Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Unsupported card typeError message Some photo numbers are not on card Computer and connectivity printing errorsError message Camera disconnected during print job Support process If you have a problem, follow these stepsHP support HP support by phoneAfter the phone support period Specifications System requirementsVideo file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227