HP 2500CM manual Understanding Printer Messages Explanation Solution

Page 38

Understanding Printer Messages

Note: [ ] in the Message column indicate variables.

Message

Explanation

Solution

 

 

 

 

 

OFFLINE

The printer is offline.

Press

to set the printer online.

 

 

 

 

 

CANCELING JOB

The printer is canceling

 

 

 

 

the current print job.

 

 

 

 

 

 

[COLOR] INK OUT,

One of the ink cartridges

Replace the appropriate cartridge.

REPLACE CART

(black, cyan, magenta

 

 

 

 

or yellow) is out of ink.

 

 

 

 

 

 

[COLOR] CART

One of the ink cartridges

Replace the appropriate cartridge.

FAULTY, REPLACE

(black, cyan, magenta

 

 

 

 

or yellow) is faulty.

 

 

 

 

 

 

[COLOR] CART

One of the ink cartridges

Insert the appropriate cartridge.

MISSING, INSERT

(black, cyan, magenta or

 

 

 

 

yellow) is missing.

 

 

 

 

 

 

[COLOR] PRNT-HD

One of the printheads

Replace the appropriate printhead.

FAULTY, REPLACE

(black, cyan, magenta

 

 

 

 

or yellow) is faulty.

 

 

 

 

 

 

[COLOR] PRNT-HD

One of the printheads

Insert the appropriate printhead.

MISSING, INSERT

(black, cyan, magenta

 

 

 

 

or yellow) is missing.

 

 

 

 

 

 

 

PRNT-HD ACCESS

The Printhead Access

Close the cover and press

to resume

COVER OPEN

Cover is open.

printing.

 

 

 

 

 

TOP COVER OPEN

The Top Cover is open.

Close the cover and press

to resume

 

 

printing.

 

 

 

 

PAPER JAM, OPEN

There is paper jammed

Open the Top Cover to remove paper.

TOP COVER

in the printer.

When finished, close the Top Cover and

 

 

press

to resume printing.

 

 

 

 

CARRIAGE JAM,

The Carriage is jammed.

Open the Top Cover to clear obstruction.

OPEN TOP COVER

 

When finished, close the Top Cover and

 

 

press

to resume printing.

 

 

 

 

CARRIAGE JAM,

The Carriage is jammed.

Open the Printhead Access Cover to

OPEN ACC COVER

 

remove obstruction. When finished, close

 

 

the Printhead Access Cover and align

 

 

printheads.

 

 

 

 

 

 

34

Image 38
Contents Userõs Guide Acknowledgments Edition 2 Ð JuneContents Troubleshooting Series Toolbox in Windows 95, 98 and NTSystem Requirements Please ensure that you have the following computer setupPrinter Features and Benefits RecommendedControl Panel Layout Delivery System MidsPrinter Parts and Locations Or requires attention Control Panel KeysLEDs Based cleaning solutions Setup PosterSturdy, level surface for placement Adequate power supplyEnsure that the computer is turned off HP JetDirect internal print server¥ German ¥ Finnish ¥ French Install Ink Cartridges Push the printheads down firmly Make sure the printer is turned onRemove the protective tape from each printhead Load Paper in Tray Page 330 x 483 mm Align Printheads Install the Printer Software Customizing the Printer SoftwareInstalling the PostScript Printer Software into a PC To do thisPress the button to print Loading the TraysLoading Media in Tray Monitoring and Replacing Ink Cartridges Loading Media in the Rear Manual FeedPress to start printing Replacing Printheads Using the HP 2500C Series Printer Software PCL Printer Software ComponentsPrinting with Special Features and Options Changing Print Settings Select Your PrinterUsing the Printer on a Network Click Close and exit the Control PanelWatermark Select a Special FeatureHP ZoomSmart Scaling Technology Mirror ImageAlign Printheads Clean PrintheadsMaintaining the Printer PostScript Printing Memory Requirements When you have finished entering the values press SelectCalibrate Color Page PS FW VER Installing Additional Memory Page Control Panel Menus OverviewHP Photo Paper Handling Menu Values ExplanationPlain Diagnostics Menu Explanation Information Menu ExplanationSelf Test Menu Explanation Print Quality Menu Values ExplanationPrinting Menu Values Explanation Resets Menu Explanation IO Menu Values ExplanationValues Explanation Configuration Menu Values ExplanationMIO Menu Understanding Printer Messages Explanation Solution Panel OUT OUTRight Back Tray 2 PaperUnexpected Wrong MediaTYPE, Action Paper SizeReinsert General Troubleshooting TipsLCD Error Type Example Function XxxxNon-Recoverable Error Troubleshooting Feature in Toolbox¥ Print a Diagnostic Printer does not Print ¥ Check the power¥ Check printer setup ¥ Check network setup¥ Clean printheads Bad or Poor Print Quality ¥ Check print quality setting¥ Check paper type setting Text or Graphics are Cut Off ¥ Check margin settingsClearing Paper Jams Garbage Printed ¥ Check cable connection¥ Check document file ¥ Make sure nothing is blocking the paper paths Printhead DiagnosticsTips for Avoiding Paper Jams Page Understanding the Diagnostic Test Description Hong Kong 2506 India For customers in Asia-Pacific AustraliaChina Indonesia 21-352 KoreaHong Kong 800 96 India United KingdomFor Asia-Pacific Australia Indonesia 21 350 KoreaNumber Description C6043A HP Premium Transparency FilmBlack Text Letter / A4 11 x 17 / A3 Color ResolutionPrint Method Color Highlights Letter / A4 11 x 17 / A3Management Memory HP 2500CMHP 2500C & HP 2500C+ Media Size, Type Maximum PrintArea HandlingMedia Size, Type Tray 3 Lower Tray Handling Sheets Up to Media WeightFeatures Rear Manual FeedWeight Power SupplyDimensions WarrantyPaper Size Or 100 x 148mm to 137Ó 117Ó 330 x 483mm 97mm 12.7mmExtent of Limited Warranty Limitations of Warranty Limitations of LiabilityLocal Law Manufacturers Name Conforms to the following Product SpecificationsSafety Product NameLEDs Classification Energy Consumption Power Cord StatementSafety Information Install the product securely on a stable surface FCC RegulationsManual Part No. C2685-90045
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