HP 2500CM manual

Page 47

To diagnose the faulty printhead:

1.Open the Printhead Access Cover and unlock the printhead latch.

2.Remove the cyan, magenta and yellow printheads and close the Printhead Access Cover.

3.The LCD Panel will display the message "DETECTING..." as it checks the printhead.

4.If the message "B PRNT-HD FAULTY, PRESS " appears, it means that the black printhead is faulty. If this happens, press the button. Remove the Printhead Access Cover and replace with a new black printhead. Fasten the printhead latch and close the Printhead Access Cover to verify that the new printhead is working.

If the message "B PRNT-HD OK, PRESS " appears, it means that the black printhead is working.

5.Follow the sequence found in step 4 with each of the remaining printheads to verify functionality.

6.Isolate the faulty printhead by this method, and replace it with a new one.

43

Image 47
Contents Userõs Guide Edition 2 Ð June AcknowledgmentsContents Series Toolbox in Windows 95, 98 and NT TroubleshootingRecommended Please ensure that you have the following computer setupPrinter Features and Benefits System RequirementsControl Panel Layout Delivery System MidsPrinter Parts and Locations Or requires attention Control Panel KeysLEDs Adequate power supply Setup PosterSturdy, level surface for placement Based cleaning solutionsHP JetDirect internal print server Ensure that the computer is turned off¥ German ¥ Finnish ¥ French Install Ink Cartridges Push the printheads down firmly Make sure the printer is turned onRemove the protective tape from each printhead Load Paper in Tray Page 330 x 483 mm Align Printheads Customizing the Printer Software Install the Printer SoftwareTo do this Installing the PostScript Printer Software into a PCPress the button to print Loading the TraysLoading Media in Tray Monitoring and Replacing Ink Cartridges Loading Media in the Rear Manual FeedPress to start printing Replacing Printheads PCL Printer Software Components Using the HP 2500C Series Printer SoftwareClick Close and exit the Control Panel Changing Print Settings Select Your PrinterUsing the Printer on a Network Printing with Special Features and OptionsMirror Image Select a Special FeatureHP ZoomSmart Scaling Technology WatermarkAlign Printheads Clean PrintheadsMaintaining the Printer PostScript Printing Memory Requirements When you have finished entering the values press SelectCalibrate Color Page PS FW VER Installing Additional Memory Page Overview Control Panel MenusHP Photo Paper Handling Menu Values ExplanationPlain Information Menu Explanation Diagnostics Menu ExplanationPrint Quality Menu Values Explanation Self Test Menu ExplanationPrinting Menu Values Explanation IO Menu Values Explanation Resets Menu ExplanationValues Explanation Configuration Menu Values ExplanationMIO Menu Understanding Printer Messages Explanation Solution Tray 2 Paper OUTRight Back Panel OUTPaper Size Wrong MediaTYPE, Action UnexpectedXxxx General Troubleshooting TipsLCD Error Type Example Function ReinsertTroubleshooting Feature in Toolbox Non-Recoverable Error¥ Check network setup Printer does not Print ¥ Check the power¥ Check printer setup ¥ Print a DiagnosticText or Graphics are Cut Off ¥ Check margin settings Bad or Poor Print Quality ¥ Check print quality setting¥ Check paper type setting ¥ Clean printheadsClearing Paper Jams Garbage Printed ¥ Check cable connection¥ Check document file ¥ Make sure nothing is blocking the paper paths Printhead DiagnosticsTips for Avoiding Paper Jams Page Understanding the Diagnostic Test Description Indonesia 21-352 Korea For customers in Asia-Pacific AustraliaChina Hong Kong 2506 IndiaIndonesia 21 350 Korea United KingdomFor Asia-Pacific Australia Hong Kong 800 96 IndiaNumber Description HP Premium Transparency Film C6043AColor Highlights Letter / A4 11 x 17 / A3 Color ResolutionPrint Method Black Text Letter / A4 11 x 17 / A3Management Memory HP 2500CMHP 2500C & HP 2500C+ Handling Maximum PrintArea Media Size, TypeRear Manual Feed Media WeightFeatures Media Size, Type Tray 3 Lower Tray Handling Sheets Up toWarranty Power SupplyDimensions WeightOr 100 x 148mm to 137Ó 117Ó 330 x 483mm 97mm 12.7mm Paper SizeExtent of Limited Warranty Limitations of Liability Limitations of WarrantyLocal Law Product Name Conforms to the following Product SpecificationsSafety Manufacturers NameLEDs Classification Energy Consumption Power Cord StatementSafety Information FCC Regulations Install the product securely on a stable surfaceManual Part No. C2685-90045
Related manuals
Manual 19 pages 46.3 Kb