HP BOOK XE3 manual Edition History

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Notice

In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice.

This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corporation, Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., Silicon Motion Corporation, ESS, and Adobe Systems Incorporated. See the individual programs for additional copyright notices.

Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

All certifications may not be completed at product introduction. Check with your HP reseller for certification status.

This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer.

Hewlett-Packard Company

Mobile Computing Division

19310 Pruneridge Ave.

Cupertino, CA 95014, U.S.A.

Edition History

Edition 1

August 2000

ii	HP OmniBook XE3

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Contents Page Edition History Contents Troubleshooting and Diagnostics Figures Tables Address or Number IntroductionSource CommentsPage OmniBook XE3 Series Models ProductDetails Technology CodesTechnology code Product name Features Top/Right ViewFront View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Checking the Notebook’s Status Status LightsBattery status IndicatorMeaning Power status Caps LockHot Key Using Fn Hot KeysFn Hot Keys EffectResetting the Notebook Resetting the NotebookUsing the CD-ROM or DVD Player Multimedia ButtonsXE3 Series Hardware Specifications SpecificationsHardware Specifications Power Mass StorageOptions Keyboard ModemMechanical Features Standards Environmental Limits Software SpecificationsXE3 Series Software Specifications Operating Software ApplicationsSystem Memory System ResourcesSystem Interrupts System Input/Output Addresses 100-3FF DMA ChannelsXE3 Series Accessories Replaceable Module Diagram Internal DesignComponents Used Functional StructureDocking port Component RolesPage Removal Cross-Reference Disassembly Flowchart Disassembly FlowScrew Thread Size Required EquipmentRecommended Screw Torques Torque cm-kgf Torque in-lbfRemoving the Battery Removal ProcedureRemoving an Sdram Module Removing the Sdram CoverPull the module out of the connector Removing the Mini-PCI PCA Removing the Mini-PCI Card Reassembly Notes Removing the Keyboard Cover with Hinge Covers Removing the Keyboard Cover Retaining ScrewsRemoving the Keyboard Cover Reassembly Notes Removing the Keyboard Loosening the Keyboard Retaining ScrewsDisconnecting the Keyboard Cable Reassembly Notes Removing the Hard Disk Drive Assembly 10. Removing the Hard Disk Drive11. Removing the Hard Disk Carrier Recovering and Reinstalling Software To recover the factory software installationReplacing Small Parts User-Replaceable Replacement ProcedureReplacing Small Parts Removing the Display Assembly HP Authorized Service Providers Only12. Removing the Display Reassembly Notes Installing a New Display Assembly ModelRemoving the Top Case 14. Removing the Top Case Retaining ScrewsRelease the CD player PCA cable from the motherboard Removing the CD Player PCA 16. Removing the CD Player PCARemoving the Hinge Saddle Set 17. Removing the Hinge Saddle Retaining Screws18. Removing the Hinge Saddle Reassembly Notes Removing the Video PCA 19. Removing the Video PCA Reassembly Notes Removing the Heatsink Assembly with Fan 20. Removing the Heatsink Assembly Reassembly Notes Removing the CPU Module 21. Removing the CPU Module Reassembly Notes Removing the Floppy Disk Drive 22. Removing the Floppy Disk Drive Reassembly Notes 23. Removing the CD-ROM/DVD Drive Reassembly Notes Removing the CD-ROM/DVD DriveWhen Installing a New Motherboard Removing the Motherboard or Bottom CaseRemoval Procedure 24. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Installation Procedure Replacing the Bottom Case27. Example of Serial Number Label Additional Steps Removing Notebook ComponentsRemoving Notebook Components HP OmniBook XE3 Removal and Replacement Removal and Replacement HP OmniBook XE3 HP OmniBook XE3 Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Verifying the RepairSuggestions for Troubleshooting Scope of Diagnostic ToolsStartup Troubleshooting SuggestionsSymptom Repair Center Likely Causes Power/BatteryCall Center Suggestions Repair Center CommentsDisplay Call Center Suggestions White display Erratic display Symptom Floppy drive CD-ROM/DVDSymptom Touch pad MouseModem One-Touch button problems LAN/Network Symptom PC card MiscellaneousSymptom Call Center Suggestions Symptom Port replicator Updating DiagTools Diagnostic ToolsDiagTools Diagnostic Program Enter Running DiagToolsSerial and Parallel Loopback Connectors DiagTools Error Codes Interpreting the ResultsFloppy Disk Tests Smbus Tests Code Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Post Messages MessageMessage Description Failing Bits nnnnXE3/N5000 Technology code GC Sycard PCCtest CommandsSycard PCCtest 450 CardBus Card Optional SlotDesktop Management Interface DMI Installing the DMI PackageContents of the DMI Package Description of DMI Using the DMI InterfaceUninstalling the DMI Package Bios Setup Menus and Parameters Bios Setup UtilityRunning the Bios Setup Utility DefaultSystem Devices Menu Security MenuBoot Menu Updating the Notebook’s BiosPower Menu Exit MenuHP OmniBook XE3 Replaceable Parts Exploded View Replaceable Parts Description Part Number Exchange User ReplUser Repl Description Part NumberExchange Part Number Accessory Replaceable Parts Part Number Reference F2111-69062 F2111-69075 F2111-69076 Exchange Part Number Description Password Removal Policy Hewlett-Packard Display Quality Statement Mechanical Imperfections XE3 TFT LCD Guidelines 12.1-in SVGA, 13.3/14.1/15.0-in XGAType of Imperfection Electrical Imperfections Imperfections Not AllowedService Notes Page Qjolvk 3ULQWHGLQ7DLZDQ