HP BOOK XE3 manual Interpreting the Results, DiagTools Error Codes

Interpreting the Results

∙The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-1. DiagTools Error Codes

Code	Suggestions
System Tests
0001h –	Make sure the CPU module is seated properly.
0008h	Replace the CPU module.
0009h	Replace the CPU module. Replace the
	motherboard.
0010h –	Make sure the CPU module is seated properly.
0016h	Replace the CPU module.
001Eh	Make sure the CPU module is seated properly.
	Replace the CPU module. Replace the
	motherboard.
0020h –	Make sure the CPU module is seated properly.
002Fh	Replace the CPU module.
0030h –	Replace the motherboard.
0032h
0040h	Replace the motherboard.
0041h	Run BIOS Setup and check IRQ assignments
	for all devices.
0050h –	Replace the motherboard.
0052h
0060h –	Replace the motherboard.
0063h
0070h	Replace the motherboard.
0071h –	Reset the notebook, then run BIOS Setup and
0076h	check settings. Replace the motherboard.
0077h	Replace the motherboard.
0078h	Reset the system, then run BIOS Setup and
	check settings. Replace the motherboard.
0079h	Replace the motherboard.
0083h –	Replace the motherboard.
008Ah
00C0h –	Replace the CPU module.
00CCh

Memory Tests

The addresses below are absolute (32-bit) addresses, and are not in the segment:offset format.

0100h –	Replace the motherboard.
0102h
0120h	Replace the SDRAM module (each 01000000h
	represents 16 MB). Replace the motherboard.
0130h	Test with cache off. Replace the SDRAM
	module (each 01000000h represents 16 MB).
	Replace the motherboard.
0131h	Replace the SDRAM module (each 01000000h
	represents 16 MB). Replace the motherboard.
0132h	Replace the SDRAM module (each 01000000h
	represents 16 MB).

0135h – Replace the SDRAM module (each 01000000h
0137h	represents 16 MB).

0140h – Replace the SDRAM module (each 01000000h
0150h	represents 16 MB). Replace the motherboard.

Code	Suggestions
0160h	Remove all but one SDRAM module and repeat
	the test. Check the CPU module for shorts.
	Replace the CPU module. Replace the
	motherboard.
0170h –	Replace the motherboard.
0172h
0180h	Replace the SDRAM module (each 01000000h
	represents 16 MB). Replace the motherboard.
0181h	Enable external cache memory through BIOS
	Setup. Replace the CPU module.
0182h	Unload HIMEM.SYS or any programs using the
	extended memory allocated by HIMEM.SYS.
0183h	Check installation of the SDRAM module.
	Replace the SDRAM module. Replace the
	motherboard.
0184h	Check installation of the SDRAM module.
	Replace the SDRAM module. Replace the CPU
	module. Replace the motherboard.
0190h –	Replace the SDRAM module (each 01000000h
01A0h	represents 16 MB). Replace the motherboard.
01A1h –	Replace the CPU module.
01A4h
01B0h	Test with cache off. Replace the SDRAM
	module (each 01000000h represents 16 MB).
	Replace the motherboard.
01B1h	Replace the SDRAM module (each 01000000h
	represents 16 MB). Replace the motherboard.
01B2h	Replace the SDRAM module (each 01000000h
	represents 16 MB).
01B3h	Replace motherboard.
Hard Disk Tests
0201h	Replace the hard disk. Replace the
	motherboard.
0202h,	Check test parameters and repeat the test.
0204h	Replace the hard disk.
0205h	Replace the motherboard.
0207h	Run BIOS Setup and check the hard disk type.
	Check the hard disk connection. Replace the
	hard disk. Replace the motherboard.
0208h –	Transient DMA error. Repeat the test.
0209h
020Ah –	Repeat the test. Run SCANDISK or equivalent.
0211h
0220h	Replace the motherboard.
0240h	Replace the hard disk. Replace the
	motherboard.
0252h,	Re-enter test parameters and repeat the test.
0254h	Replace the hard disk.
025Ah,	Repeat the test. Run SCANDISK or equivalent,
0260h	Replace the hard disk.

3-20 Troubleshooting and Diagnostics HP OmniBook XE3