HP BOOK XE3 manual Smbus Tests

Page 92

Code

Suggestions

2100h –

Replace the display assembly. Replace the

2102h

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

2110h –

Replace the video PCA. Replace the

2120h

motherboard. Replace the display assembly.

2130h

Replace the display assembly. Replace the

 

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

2140h –

Replace the video PCA. Replace the

2141h

motherboard. Replace the display assembly.

2150h

Replace the display assembly. Replace the

 

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

9016h

Reset the notebook. Replace the motherboard.

9017h

See chapter 5 for cosmetic guidelines. If

 

warranted, replace the display assembly.

CD-ROM Tests

0A00h

Insert a CD in the drive.

0A01h

Repeat the test. Replace the CD-ROM drive.

0A02h

No repair. (Automatic close not supported.)

0A03h

Insert a different CD in the drive and repeat the

 

test. Make sure the CD-ROM drive is installed

 

properly. Replace the CD-ROM drive. Replace

 

the motherboard.

0A04h

Insert a data CD in the drive and repeat the

 

test.

0A05h

Insert a different CD in the drive and repeat the

 

test. Make sure the CD-ROM drive is installed

 

properly. Replace the CD-ROM drive. Replace

 

the motherboard.

0A06h

Insert a data CD in the drive and repeat the

 

test. Replace the drive.

0A07h

Repeat the test. Replace the drive.

0A08h

Insert an audio CD and repeat the test.

 

Replace the drive.

0A09h

Repeat the test. Replace the drive.

0A10h –

Insert an audio CD and repeat the test.

0A11h

Replace the drive.

0A12h

Insert a different multisession CD and repeat

 

the test. Replace the drive.

SMBUS Tests

0E00h –

Replace the motherboard.

0E20h

 

TI CardBus Tests

1201h

Remove any attached ISA or PCI cards and

 

repeat the test.

1202h –

Replace the motherboard.

1203h

 

1205h –

Insert a different PC Card and repeat the test.

1206h

Replace the PCMCIA socket. Replace the

 

motherboard.

1207h

Reset the notebook. Replace the motherboard.

USB Tests

1301h –

Replace the motherboard.

1306h

 

1312h –

Replace the motherboard.

1316h

 

 

Code

 

Suggestions

 

 

9006h

 

(See USB Port Test below.)

 

 

ACPI Tests

 

 

 

 

 

 

1701h – Replace the motherboard.

1702h

DVD Tests

1900h – Insert a different DVD in the drive and repeat

1902h

the test. Replace the DVD drive.

Fan Tests

9001h If the fan is already running, you may not hear a change. Check the heatsink connection. Replace the heatsink. Replace the motherboard.

9002h Reset the notebook. Replace the motherboard.

USB Port Test

9006h

Make sure a USB device is connected to the

 

USB port being tested. Select the correct speed

 

for the device. Try another USB device.

 

Replace the motherboard (or dock component,

 

if applicable).

IR Tests (FIR enabled, undocked)

9002h Reset the notebook. Replace the motherboard.

9007h – Reset the notebook. Run BIOS Setup and

9008h restore default settings. Replace the motherboard.

9009h Do not run this test in Windows. For the one- unit test, replace the motherboard. For the two- unit test, make sure the IR ports on the reflector and test computers are lined up. Replace the motherboard.

900Ah Repeat the test. For the two-unit test, make sure the IR ports on the reflector and test computers are lined up. Replace the motherboard.

900Ch Repeat the test. Make sure the IR ports on the reflector and test computers are lined up. Restart the reflector unit. Replace the motherboard.

Dock Tests

9071h, Update the notebook BIOS. Replace the dock’s

9073h electronics PCA.

9075h, Replace the dock’s electronics PCA. 9077h –

907Ah

907Bh Replace LED/button assembly in dock.

9082h Rerun test with known good computer. Replace electronics PCA in dock.

9088h Replace electronics PCA in dock.

Hard Disk Tests

9602h

Failure may occur soon. Back up data and

 

replace the hard disk.

9603h

Repeat the hard disk test. If other errors occur,

 

follow the instructions for those errors.

9604h

Back up data if possible, then reinstall

 

applications. Reformat the hard disk. If

 

necessary, recreate the Hibernate partition,

 

then run FDISK to partition the hard disk.

3-22 Troubleshooting and Diagnostics

HP OmniBook XE3

Page 91 Page 93
Image 92
Page 91 Page 93
Contents Page Edition History Contents Troubleshooting and Diagnostics Figures Tables Introduction SourceAddress or Number CommentsPage OmniBook XE3 Series Models ProductDetails Technology CodesTechnology code Product name Features Top/Right ViewFront View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Checking the Notebook’s Status Status LightsIndicator Meaning Power statusBattery status Caps LockUsing Fn Hot Keys Fn Hot KeysHot Key EffectResetting the Notebook Resetting the NotebookUsing the CD-ROM or DVD Player Multimedia ButtonsSpecifications Hardware SpecificationsXE3 Series Hardware Specifications Power Mass StorageOptions Keyboard ModemSoftware Specifications XE3 Series Software SpecificationsMechanical Features Standards Environmental Limits Operating Software ApplicationsSystem Memory System ResourcesSystem Interrupts System Input/Output Addresses 100-3FF DMA ChannelsXE3 Series Accessories Replaceable Module Diagram Internal DesignFunctional Structure Docking portComponents Used Component RolesPage Removal Cross-Reference Disassembly Flowchart Disassembly FlowRequired Equipment Recommended Screw TorquesScrew Thread Size Torque cm-kgf Torque in-lbfRemoving the Battery Removal ProcedureRemoving an Sdram Module Removing the Sdram CoverPull the module out of the connector Removing the Mini-PCI PCA Removing the Mini-PCI Card Reassembly Notes Removing the Keyboard Cover with Hinge Covers Removing the Keyboard Cover Retaining ScrewsRemoving the Keyboard Cover Reassembly Notes Removing the Keyboard Loosening the Keyboard Retaining ScrewsDisconnecting the Keyboard Cable Reassembly Notes Removing the Hard Disk Drive Assembly 10. Removing the Hard Disk Drive11. Removing the Hard Disk Carrier Recovering and Reinstalling Software To recover the factory software installationReplacing Small Parts User-Replaceable Replacement ProcedureReplacing Small Parts Removing the Display Assembly HP Authorized Service Providers Only12. Removing the Display Reassembly Notes Installing a New Display Assembly ModelRemoving the Top Case 14. Removing the Top Case Retaining ScrewsRelease the CD player PCA cable from the motherboard Removing the CD Player PCA 16. Removing the CD Player PCARemoving the Hinge Saddle Set 17. Removing the Hinge Saddle Retaining Screws18. Removing the Hinge Saddle Reassembly Notes Removing the Video PCA 19. Removing the Video PCA Reassembly Notes Removing the Heatsink Assembly with Fan 20. Removing the Heatsink Assembly Reassembly Notes Removing the CPU Module 21. Removing the CPU Module Reassembly Notes Removing the Floppy Disk Drive 22. Removing the Floppy Disk Drive Reassembly Notes 23. Removing the CD-ROM/DVD Drive Reassembly Notes Removing the CD-ROM/DVD DriveWhen Installing a New Motherboard Removing the Motherboard or Bottom CaseRemoval Procedure 24. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Installation Procedure Replacing the Bottom Case27. Example of Serial Number Label Additional Steps Removing Notebook ComponentsRemoving Notebook Components HP OmniBook XE3 Removal and Replacement Removal and Replacement HP OmniBook XE3 HP OmniBook XE3 Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Verifying the RepairSuggestions for Troubleshooting Scope of Diagnostic ToolsStartup Troubleshooting SuggestionsSymptom Power/Battery Call Center SuggestionsRepair Center Likely Causes Repair Center CommentsDisplay Call Center Suggestions White display Erratic display Symptom Floppy drive CD-ROM/DVDSymptom Touch pad MouseModem One-Touch button problems LAN/Network Symptom PC card MiscellaneousSymptom Call Center Suggestions Symptom Port replicator Updating DiagTools Diagnostic ToolsDiagTools Diagnostic Program Enter Running DiagToolsSerial and Parallel Loopback Connectors DiagTools Error Codes Interpreting the ResultsFloppy Disk Tests Smbus Tests Code Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Post Messages MessageMessage Description Failing Bits nnnnSycard PCCtest Commands Sycard PCCtest 450 CardBus Card OptionalXE3/N5000 Technology code GC SlotDesktop Management Interface DMI Installing the DMI PackageContents of the DMI Package Description of DMI Using the DMI InterfaceUninstalling the DMI Package Bios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters DefaultSystem Devices Menu Security MenuUpdating the Notebook’s Bios Power MenuBoot Menu Exit MenuHP OmniBook XE3 Replaceable Parts Exploded View Replaceable Parts Description Part Number Exchange User ReplUser Repl Description Part NumberExchange Part Number Accessory Replaceable Parts Part Number Reference F2111-69062 F2111-69075 F2111-69076 Exchange Part Number Description Password Removal Policy Hewlett-Packard Display Quality Statement XE3 TFT LCD Guidelines 12.1-in SVGA, 13.3/14.1/15.0-in XGA Type of Imperfection Electrical ImperfectionsMechanical Imperfections Imperfections Not AllowedService Notes Page Qjolvk 3ULQWHGLQ7DLZDQ
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