HP BOOK XE3 manual Display Call Center Suggestions

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Symptom

Battery has short operating time.

Battery indicator is inaccurate.

Display

Call Center:

Suggestions

Turn down display brightness.

Check Intel SpeedStep Technology settings in BIOS Setup Power menu. Try default setting.

Check settings in Power Management in Control Panel.

Certain applications can cause excess CPU and power usage. (User can get Intel Power Monitor from www.intel.com and monitor CPU load.)

When using applications with automatic save feature (such as MS Word), extend save time or disable to reduce hard disk access and power usage.

PCMCIA card use can affect battery life. Some PCMCIA cards draw power even while not in use.

Heavy modem use can affect battery operating time.

Time Remaining is an estimate based on how quickly the notebook is using power at that moment. It therefore depends on the current task, and assumes power will be used at the same rate until the battery runs out. So, for example, if the notebook is performing a task requiring a good deal of power (such as reading from a CD-ROM or DVD), the value will probably show too little time remaining.

Repair Center: Likely Causes

Battery.

Motherboard.

Repair Center:

Comments

Battery capacity often decreases after a year or more.

Dark display, no light.

Make sure notebook is turned on.

Check power supply. Adjust display brightness. Press Fn+F5 several times.

Make sure SDRAM modules are installed properly.

Make sure video PCA is installed properly.

Make sure CPU module is installed properly.

Try external monitor.

Display cable connection.

SDRAM modules. Video PCA.

CPU module. Display assembly. Motherboard.

Set DIP switch on video PCA to match label on display (see page 2-19).

Check cable connection. Replace SDRAM modules. Replace CPU module. Replace display assembly.

If external monitor displays no image, replace motherboard.

HP OmniBook XE3

Troubleshooting and Diagnostics

3-7

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Contents Page Edition History Contents Troubleshooting and Diagnostics Figures Tables Source IntroductionAddress or Number CommentsPage Product OmniBook XE3 Series ModelsDetails Technology CodesTechnology code Product name Top/Right View FeaturesFront View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Status Lights Checking the Notebook’s StatusMeaning Power status IndicatorBattery status Caps LockFn Hot Keys Using Fn Hot KeysHot Key EffectResetting the Notebook Resetting the NotebookMultimedia Buttons Using the CD-ROM or DVD PlayerHardware Specifications SpecificationsXE3 Series Hardware Specifications Power Mass StorageModem Options KeyboardXE3 Series Software Specifications Software SpecificationsMechanical Features Standards Environmental Limits Operating Software ApplicationsSystem Memory System ResourcesSystem Interrupts DMA Channels System Input/Output Addresses 100-3FFXE3 Series Accessories Internal Design Replaceable Module DiagramDocking port Functional StructureComponents Used Component RolesPage Removal Cross-Reference Disassembly Flow Disassembly FlowchartRecommended Screw Torques Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbfRemoval Procedure Removing the BatteryRemoving the Sdram Cover Removing an Sdram ModulePull the module out of the connector Removing the Mini-PCI PCA Removing the Mini-PCI Card Reassembly Notes Removing the Keyboard Cover Retaining Screws Removing the Keyboard Cover with Hinge CoversRemoving the Keyboard Cover Reassembly Notes Loosening the Keyboard Retaining Screws Removing the KeyboardDisconnecting the Keyboard Cable Reassembly Notes 10. Removing the Hard Disk Drive Removing the Hard Disk Drive Assembly11. Removing the Hard Disk Carrier To recover the factory software installation Recovering and Reinstalling SoftwareReplacing Small Parts User-Replaceable Replacement ProcedureReplacing Small Parts HP Authorized Service Providers Only Removing the Display Assembly12. Removing the Display Reassembly Notes Model Installing a New Display Assembly14. Removing the Top Case Retaining Screws Removing the Top CaseRelease the CD player PCA cable from the motherboard 16. Removing the CD Player PCA Removing the CD Player PCA17. Removing the Hinge Saddle Retaining Screws Removing the Hinge Saddle Set18. Removing the Hinge Saddle Reassembly Notes Removing the Video PCA 19. Removing the Video PCA Reassembly Notes Removing the Heatsink Assembly with Fan 20. Removing the Heatsink Assembly Reassembly Notes Removing the CPU Module 21. Removing the CPU Module Reassembly Notes Removing the Floppy Disk Drive 22. Removing the Floppy Disk Drive Reassembly Notes Removing the CD-ROM/DVD Drive 23. Removing the CD-ROM/DVD Drive Reassembly NotesRemoving the Motherboard or Bottom Case When Installing a New MotherboardRemoval Procedure 24. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Replacing the Bottom Case Installation Procedure27. Example of Serial Number Label Additional Steps Removing Notebook ComponentsRemoving Notebook Components HP OmniBook XE3 Removal and Replacement Removal and Replacement HP OmniBook XE3 HP OmniBook XE3 Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingVerifying the Repair Troubleshooting the ProblemScope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsSymptom Call Center Suggestions Power/BatteryRepair Center Likely Causes Repair Center CommentsDisplay Call Center Suggestions White display Erratic display CD-ROM/DVD Symptom Floppy driveMouse Symptom Touch padModem One-Touch button problems LAN/Network Miscellaneous Symptom PC cardSymptom Call Center Suggestions Symptom Port replicator Updating DiagTools Diagnostic ToolsDiagTools Diagnostic Program Running DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results DiagTools Error CodesFloppy Disk Tests Smbus Tests Code Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Message Post MessagesFailing Bits nnnn Message DescriptionSycard PCCtest 450 CardBus Card Optional Sycard PCCtest CommandsXE3/N5000 Technology code GC SlotDesktop Management Interface DMI Installing the DMI PackageContents of the DMI Package Description of DMI Using the DMI InterfaceUninstalling the DMI Package Running the Bios Setup Utility Bios Setup UtilityBios Setup Menus and Parameters DefaultSecurity Menu System Devices MenuPower Menu Updating the Notebook’s BiosBoot Menu Exit MenuHP OmniBook XE3 Replaceable Parts Exploded View Description Part Number Exchange User Repl Replaceable PartsUser Repl Description Part NumberExchange Part Number Accessory Replaceable Parts Part Number Reference F2111-69062 F2111-69075 F2111-69076 Exchange Part Number Description Password Removal Policy Hewlett-Packard Display Quality Statement Type of Imperfection Electrical Imperfections XE3 TFT LCD Guidelines 12.1-in SVGA, 13.3/14.1/15.0-in XGAMechanical Imperfections Imperfections Not AllowedService Notes Page Qjolvk 3ULQWHGLQ7DLZDQ