HP BOOK XE3 manual Post Messages

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The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error.

Message

0200 Failure Fixed Disk

Table 3-2. POST Messages

Description

Fixed disk is not working or not configured properly. Make sure the fixed disk is attached properly. Run BIOS Setup. Find out if the fixed-disk type is correctly identified.

0210 Stuck key

Stuck key on keyboard.

0211 Keyboard error

Keyboard not working.

0212 Keyboard Controller Failed

Keyboard controller failed test. May require replacing motherboard (contains keyboard controller).

0213 Keyboard locked – Unlock key switch

Unlock the system to proceed.

0220 Monitor type does not match CMOS – Run SETUP

Monitor type not correctly identified in BIOS Setup.

0230 Shadow RAM Failed at offset: nnnn

Shadow RAM failed at offset nnnn in the 64k block at which the error was detected.

0231 System RAM Failed at offset: nnnn

System RAM failed at offset nnnn in the 64k block at which the error was detected.

0232 Extended RAM Failed at offset: nnnn

Extended memory not working or not configured properly at offset nnnn. Update to the latest

BIOS version.

0250 System battery is dead – Replace and run SETUP

The CMOS clock battery indicator shows the battery is dead. Connect the AC adapter for at least 24 hours. Replace the motherboard.

0251 System CMOS checksum bad – Default configuration used

System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default Setup Values. If you do not want these values, enter BIOS Setup and enter your own values. If the error persists, check the system battery. Connect the AC adapter for at least 24 hours; replace the motherboard.

0260 System timer error

The timer test failed. Replace the motherboard.

0270 Real time clock error

Real-time clock fails BIOS test. May need to replace motherboard.

0280 Previous boot incomplete – Default configuration used

Previous POST did not complete successfully. POST loads default values and offers to run BIOS Setup. If failure was caused by incorrect values and these values are not corrected, the next boot will likely fail. This error is cleared the next time the system is booted.

0281 Memory Size found by POST differed from CMOS

Memory size found by POST differed from CMOS.

02B0 Diskette drive A error

02B1 Diskette drive B error

Drive A: or B: is present but fails the BIOS POST diskette tests. Make sure the drive is installed properly and defined with the proper diskette type in BIOS Setup.

02B2 Incorrect Drive A type – run SETUP

Type of floppy drive A: not correctly identified in BIOS Setup.

02B3 Incorrect Drive B type – run SETUP

Type of floppy drive B: not correctly identified in BIOS Setup.

02D0 System cache error – Cache disabled

RAM cache failed and BIOS disabled the cache. CPU may need to be replaced. A disabled cache slows system performance considerably.

02F0: CPU ID:

CPU socket number for Multi-Processor error.

02F4: EISA CMOS not writeable

BIOS test error: Cannot write to EISA CMOS.

HP OmniBook XE3

Troubleshooting and Diagnostics 3-25

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Contents Page Edition History Contents Troubleshooting and Diagnostics Figures Tables Comments IntroductionSource Address or NumberPage Product OmniBook XE3 Series ModelsDetails Technology CodesTechnology code Product name Top/Right View FeaturesFront View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Status Lights Checking the Notebook’s StatusCaps Lock IndicatorMeaning Power status Battery statusEffect Using Fn Hot KeysFn Hot Keys Hot KeyResetting the Notebook Resetting the NotebookMultimedia Buttons Using the CD-ROM or DVD PlayerPower Mass Storage SpecificationsHardware Specifications XE3 Series Hardware SpecificationsModem Options KeyboardOperating Software Applications Software SpecificationsXE3 Series Software Specifications Mechanical Features Standards Environmental LimitsSystem Memory System ResourcesSystem Interrupts DMA Channels System Input/Output Addresses 100-3FFXE3 Series Accessories Internal Design Replaceable Module DiagramComponent Roles Functional StructureDocking port Components UsedPage Removal Cross-Reference Disassembly Flow Disassembly FlowchartTorque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torques Screw Thread SizeRemoval Procedure Removing the BatteryRemoving the Sdram Cover Removing an Sdram ModulePull the module out of the connector Removing the Mini-PCI PCA Removing the Mini-PCI Card Reassembly Notes Removing the Keyboard Cover Retaining Screws Removing the Keyboard Cover with Hinge CoversRemoving the Keyboard Cover Reassembly Notes Loosening the Keyboard Retaining Screws Removing the KeyboardDisconnecting the Keyboard Cable Reassembly Notes 10. Removing the Hard Disk Drive Removing the Hard Disk Drive Assembly11. Removing the Hard Disk Carrier To recover the factory software installation Recovering and Reinstalling SoftwareReplacing Small Parts User-Replaceable Replacement ProcedureReplacing Small Parts HP Authorized Service Providers Only Removing the Display Assembly12. Removing the Display Reassembly Notes Model Installing a New Display Assembly14. Removing the Top Case Retaining Screws Removing the Top CaseRelease the CD player PCA cable from the motherboard 16. Removing the CD Player PCA Removing the CD Player PCA17. Removing the Hinge Saddle Retaining Screws Removing the Hinge Saddle Set18. Removing the Hinge Saddle Reassembly Notes Removing the Video PCA 19. Removing the Video PCA Reassembly Notes Removing the Heatsink Assembly with Fan 20. Removing the Heatsink Assembly Reassembly Notes Removing the CPU Module 21. Removing the CPU Module Reassembly Notes Removing the Floppy Disk Drive 22. Removing the Floppy Disk Drive Reassembly Notes Removing the CD-ROM/DVD Drive 23. Removing the CD-ROM/DVD Drive Reassembly NotesRemoving the Motherboard or Bottom Case When Installing a New MotherboardRemoval Procedure 24. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Replacing the Bottom Case Installation Procedure27. Example of Serial Number Label Additional Steps Removing Notebook ComponentsRemoving Notebook Components HP OmniBook XE3 Removal and Replacement Removal and Replacement HP OmniBook XE3 HP OmniBook XE3 Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingVerifying the Repair Troubleshooting the ProblemScope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsSymptom Repair Center Comments Power/BatteryCall Center Suggestions Repair Center Likely CausesDisplay Call Center Suggestions White display Erratic display CD-ROM/DVD Symptom Floppy driveMouse Symptom Touch padModem One-Touch button problems LAN/Network Miscellaneous Symptom PC cardSymptom Call Center Suggestions Symptom Port replicator Updating DiagTools Diagnostic ToolsDiagTools Diagnostic Program Running DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results DiagTools Error CodesFloppy Disk Tests Smbus Tests Code Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Message Post MessagesFailing Bits nnnn Message DescriptionSlot Sycard PCCtest CommandsSycard PCCtest 450 CardBus Card Optional XE3/N5000 Technology code GCDesktop Management Interface DMI Installing the DMI PackageContents of the DMI Package Description of DMI Using the DMI InterfaceUninstalling the DMI Package Default Bios Setup UtilityRunning the Bios Setup Utility Bios Setup Menus and ParametersSecurity Menu System Devices MenuExit Menu Updating the Notebook’s BiosPower Menu Boot MenuHP OmniBook XE3 Replaceable Parts Exploded View Description Part Number Exchange User Repl Replaceable PartsUser Repl Description Part NumberExchange Part Number Accessory Replaceable Parts Part Number Reference F2111-69062 F2111-69075 F2111-69076 Exchange Part Number Description Password Removal Policy Hewlett-Packard Display Quality Statement Imperfections Not Allowed XE3 TFT LCD Guidelines 12.1-in SVGA, 13.3/14.1/15.0-in XGAType of Imperfection Electrical Imperfections Mechanical ImperfectionsService Notes Page Qjolvk 3ULQWHGLQ7DLZDQ