HP Cooktop 10GBE manual Try another mini-USB to DB-9 RS232 cable

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Cannot access the pass-thru module serial console interface using an RS232 connection from a PC Terminal Emulation Program

Cause	Action

The mini-USB to DB-9 RS232 cable is faulty.	Try another mini-USB to DB-9 RS232 cable.

The connection settings do not match the	Be sure that the PC Terminal Emulation session settings match
pass-thru module serial settings.	the pass-thru module serial settings.

Error message appears on the serial console screen that the pass-thru module failed to complete the system self-test

Cause	Action

The system diagnostic tests failed.	Note the reason for the failure and call a service representative.

The keyboard locks up when you use HyperTerminal to log in to the pass-thru module through the console interface

Cause	Action

Scroll lock is on.	Press the Scroll Lock key on the keyboard and be sure that
	the scroll lock is off.

Cannot connect to the pass-thru module console interface remotely using Onboard Administrator

Cause	Action

Flow control is enabled.	Disable flow control. Press Ctrl + Shift + _ to access the
	Connect menu. When in the menu, enter C to change
	settings, R for remote port settings, then N to disable flow
	control.

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Contents 10GbE Pass-Thru Module User Guide Part Number December 2010 Second EditionIntended audience Contents Electrostatic discharge Introduction FeaturesPass-thru module architecture Port mapping Dual pass-thru modules XModemRedundant paths to server bays 10GbE Pass-Thru Module front panel ResetsComponent identification DescriptionDescription Installing the module Installing the pass-thru moduleManually configuring the pass-thru module Module securityAccessing the pass-thru module CLI Accessing the pass-thru module CLI remotelyCommand Result Accessing the pass-thru module CLI locallyProduction mode CLI CLI menuInstalling SFP+ transceivers Replacing a pass-thru module Replacing an existing moduleUpdating the 10GbE pass-thru firmware Methods for updating the 10GbE Pass-Thru Module firmwareEnter N. The following message appears Enter C. The following message appearsEnter R. The following message appears Enter y. The following message appearsEnter x. The following message appears Configuration Script Files Usb//d1/test.cfg Updating the firmware image using the serial port Performing a serial firmware image download Baud rate 9600 Data bits Parity None Stop bits Flow control For more information Additional referencesHealth LED on the pass-thru module is not on TroubleshootingCause Action Try another mini-USB to DB-9 RS232 cable SFP+ transceiver port is disabled Pass-thru module configuration is corruptDownload fails after starting to download the firmware file Category Specification Technical specificationsGeneral specifications Port namesFrom Wire Physical and environmental specificationsMini-USB to DB-9 serial adapter pin assignment Shell Braid Technical specifications Regulatory compliance notices Regulatory compliance notices Regulatory compliance notices Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Power-On Self Test Media Access ControlNetwork access server Local-area networkIndex Index