HP Cooktop 10GBE manual Download fails after starting to download the firmware file

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Cause

Action

 

 

More than one person is connected to the

Use the Onboard Administrator CLI show interconnect

module console from Onboard Administrator.

sessions command to check for active sessions. If an

 

interconnect session is active, use the clear

 

interconnect session command to terminate active

 

sessions on the module.

The download fails after starting to download the firmware file

Cause

Action

 

 

The firmware file is not the correct file or is

Obtain the latest firmware file that is specified for this pass-thru

corrupt.

module. See "Downloading a remote firmware image upgrade"

 

or "Downloading a serial firmware image upgrade" for more

 

information.

 

 

The pass-thru module configuration is corrupt

Cause

Action

 

 

 

An error was made when saving the pass-

1

Reboot the pass-thru module and reload the factory

thru module configuration.

 

settings. This action clears all settings and restores them to

 

 

the initial values that were present when the pass-thru

 

 

module was purchased.

 

2

After reloading the factory settings, reconfigure the pass-

 

 

thru module settings.

 

 

 

SFP+ transceiver port is disabled

Cause

Action

 

 

The SFP+ transceiver is not compatible with

Verify the SFP+ transceiver was purchased from HP. To

the pass-thru module.

purchase an SFP+ transceiver from HP, contact an authorized

 

HP reseller.

 

 

Troubleshooting 23

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Contents Part Number December 2010 Second Edition 10GbE Pass-Thru Module User GuideIntended audience Contents Electrostatic discharge Pass-thru module architecture FeaturesIntroduction Redundant paths to server bays XModemPort mapping Dual pass-thru modules Description ResetsComponent identification 10GbE Pass-Thru Module front panelDescription Module security Installing the pass-thru moduleManually configuring the pass-thru module Installing the moduleAccessing the pass-thru module CLI remotely Accessing the pass-thru module CLICLI menu Accessing the pass-thru module CLI locallyProduction mode CLI Command ResultInstalling SFP+ transceivers Replacing an existing module Replacing a pass-thru moduleMethods for updating the 10GbE Pass-Thru Module firmware Updating the 10GbE pass-thru firmwareEnter y. The following message appears Enter C. The following message appearsEnter R. The following message appears Enter N. The following message appearsEnter x. The following message appears Configuration Script Files Usb//d1/test.cfg Performing a serial firmware image download Updating the firmware image using the serial portBaud rate 9600 Data bits Parity None Stop bits Flow control Additional references For more informationCause Action TroubleshootingHealth LED on the pass-thru module is not on Try another mini-USB to DB-9 RS232 cable Download fails after starting to download the firmware file Pass-thru module configuration is corruptSFP+ transceiver port is disabled Port names Technical specificationsGeneral specifications Category SpecificationMini-USB to DB-9 serial adapter pin assignment Physical and environmental specificationsFrom Wire Shell Braid Technical specifications Regulatory compliance notices Regulatory compliance notices Regulatory compliance notices Grounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Acronyms and abbreviations Local-area network Media Access ControlNetwork access server Power-On Self TestIndex Index