HP t65, t45xi manual Print quality is poor or characters and lines are offset

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Polaris (US)

The print quality is poor or characters and lines are offset.

Press Menu, 3, 5 to print a Self Test Report to verify the problem.

Press Menu, 7, 2 to align the print cartridges. Follow the instructions on the printout.

Confirm results by printing another Self Test Report.

Your documents don’t feed or are skewed when faxing, scanning, or copying.

Be sure the document guides are adjusted properly. If documents still don’t feed properly, clean the rollers:

1Unplug the HP OfficeJet.

2Open the front panel cover to expose the document rollers.

3If the rollers need cleaning, dip a cloth in isopropyl alcohol, squeeze out excess liquid, and clean them.

Important: Do not touch the rubber rollers with your fingers. Allow rollers to dry thoroughly before using.

The HP OfficeJet is not picking up paper from the paper tray.

Use only paper types and capacities specified in “Paper Types and Sizes” on page 5-2.

Be sure the paper tray is pushed all the way in.

Load at least ten sheets of paper in the paper tray.

Make sure the paper guides are not too tight against the paper. If paper still does not pick up, clean the rollers:

1Unplug the HP OfficeJet.

2Open the rear access door on the back of the unit.

3Clean the rubber rollers with isopropyl alcohol.

Important: To clean, rotate the hard plastic rollers by hand. Do not touch the rubber rollers with your fingers.

Dialog boxes don’t fit on your screen or you can’t close the viewer.

Through Windows, change your screen resolution to 800 x 600 or higher.

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HP Company Confidential - 3/18/99 1:56 pm

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Contents HP Company Confidential 3/18/99 156 pm User’s Guide Table of Contents 4Troubleshooting Loading a Document 1Getting StartedWhen lit Telephone off-hook when lit Using Your HP OfficeJet without a PCUsing Your HP OfficeJet with a Loading plain paper Loading PaperLoading multiple envelopes Loading specialty paperLoading a single envelope Aligning Print Cartridges Loading Print CartridgesHow do I...? From the Front Panel From the Manager How Do I. . .?Changing your fax receive settings How to Receive FaxesFaxing from the Manager FaxingManaging frequently used numbers with the Phone Book Faxing from your software applicationAssigning speed dial codes Telephone company voice mail Receiving faxes to your PCCopying Scanning from the front panel ScanningScanning images Selecting the area you want to edit Using the image viewerClick Start Scan Scanning text for editing OCRScanning to email Printing a document Changing print settingsPrinting Shared/network printing Using the Help System HP Company Confidential 3/18/99 156 pm Faxing in color 3Using the Front Panel and MenusSpeed dialing Sending a Fax Using a Calling CardUsing one-touch buttons T65 only Color/resolution Adjusting Front Panel SettingsCopy quality Reduce/enlargePrinting a list of the menus Using the Menu SystemTop-level menu B m Entering text Navigating the menusPress Menu, 1 Adjusting Menu SettingsFax functions Print report Speed dial setupEditing an existing group speed dial code Assigning a new group speed dial codeSet Default Fax Resolution Basic fax setupAdvanced fax setup Maintenance HP Company Confidential 3/18/99 156 pm Use the Internet Use the Help SystemFaxes are sent or received too slowly Possible ProblemsHP OfficeJet is not picking up paper from the paper tray Print quality is poor or characters and lines are offsetCopies or scanned images have vertical streaks or lines OCR or other bonus software is not installedImage or text has horizontal white streaks through it Printouts are smeared or have horizontal streaks Error messages Problems System error codesUninstalling the Software Cleaning Your HP OfficeJetGetting Assistance Customer Care HP Faxback Ordering Useful Telephone Numbers0800-0222420 HP Company Confidential 3/18/99 156 pm System Requirements Technical InformationHewlett-Packard Obtaining a Material Safety Data SheetPaper Types and Sizes Ordering Information Product SpecificationsOverall specifications Scanning specifications Faxing specificationsPrinting specifications Copying specificationsProduct Options Declaration of ConformityNetwork FCC Requirements Regulatory InformationHP Company Confidential 3/18/99 157 pm Telephone Network Connect only Equipment Complying with EN41003 To this FAX Extent of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Warranty Hewlett-Packard Year 2000 WarrantyIndex Reduce copy setting 3-3removing the software For Non-European Customers Polaris US HP Company Confidential 3/18/99 157 pm
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t45, t45xi, t65 specifications

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