HP t45xi, t65 manual Printouts are smeared or have horizontal streaks

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Polaris (US)

Paper picked up from the paper tray does not reach the output tray.

Be sure the rear access door on the back of the machine (see diagram on page 4-7) is closed and latched securely.

Printouts are smeared or have horizontal streaks.

This problem could be caused by a buildup of debris on the print cartridges. To clean the print cartridges:

1Have the following materials at hand:

Cotton swabs or any soft material that will not come apart or leave fibers.

Distilled, filtered, or bottled water.

Scrap paper to set the print cartridges on while you are working.

2Remove the print cartridges:

a. Turn on the HP OfficeJet and lift the top cover. The print cartridges will move to the center.

b. With the print cartridges in the center, unplug the power cord. c. Remove the print cartridges and place them on their sides on a

scrap piece of paper.

Caution: Don’t leave the print cartridges out more than 30 minutes. Keep print cartridges out of reach of children. Be careful not to get ink on your hands or clothing.

3Clean the black print cartridge:

a.Dip a clean cotton swab into distilled water and squeeze out excess water.

b.Hold the print cartridge by its top.

c.Clean the face and edges of the print cartridge. DO NOT wipe the nozzle plate.

d.Hold the print cartridge up to a light to inspect for fibers on the face and edges. If fibers remain, clean the cartridge again.

4Repeat step 3 to clean the color print cartridge.

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HP Company Confidential - 3/18/99 1:56 pm

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Contents HP Company Confidential 3/18/99 156 pm User’s Guide Table of Contents 4Troubleshooting Loading a Document 1Getting StartedWhen lit Telephone off-hook when lit Using Your HP OfficeJet without a PCUsing Your HP OfficeJet with a Loading plain paper Loading PaperLoading a single envelope Loading specialty paperLoading multiple envelopes Aligning Print Cartridges Loading Print CartridgesHow do I...? From the Front Panel From the Manager How Do I. . .?Changing your fax receive settings How to Receive FaxesFaxing from the Manager FaxingAssigning speed dial codes Faxing from your software applicationManaging frequently used numbers with the Phone Book Telephone company voice mail Receiving faxes to your PCCopying Scanning images ScanningScanning from the front panel Selecting the area you want to edit Using the image viewerClick Start Scan Scanning text for editing OCRScanning to email Printing Changing print settingsPrinting a document Shared/network printing Using the Help System HP Company Confidential 3/18/99 156 pm Faxing in color 3Using the Front Panel and MenusUsing one-touch buttons T65 only Sending a Fax Using a Calling CardSpeed dialing Reduce/enlarge Adjusting Front Panel SettingsColor/resolution Copy qualityPrinting a list of the menus Using the Menu SystemTop-level menu B m Entering text Navigating the menusPress Menu, 1 Adjusting Menu SettingsFax functions Print report Speed dial setupEditing an existing group speed dial code Assigning a new group speed dial codeSet Default Fax Resolution Basic fax setupAdvanced fax setup Maintenance HP Company Confidential 3/18/99 156 pm Use the Internet Use the Help SystemFaxes are sent or received too slowly Possible ProblemsHP OfficeJet is not picking up paper from the paper tray Print quality is poor or characters and lines are offsetImage or text has horizontal white streaks through it OCR or other bonus software is not installedCopies or scanned images have vertical streaks or lines Printouts are smeared or have horizontal streaks Error messages Problems System error codesUninstalling the Software Cleaning Your HP OfficeJetGetting Assistance Customer Care HP Faxback Ordering Useful Telephone Numbers0800-0222420 HP Company Confidential 3/18/99 156 pm System Requirements Technical InformationPaper Types and Sizes Obtaining a Material Safety Data SheetHewlett-Packard Overall specifications Product SpecificationsOrdering Information Scanning specifications Faxing specificationsPrinting specifications Copying specificationsProduct Options Declaration of ConformityNetwork FCC Requirements Regulatory InformationHP Company Confidential 3/18/99 157 pm Telephone Network Connect only Equipment Complying with EN41003 To this FAX Extent of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Warranty Hewlett-Packard Year 2000 WarrantyIndex Reduce copy setting 3-3removing the software For Non-European Customers Polaris US HP Company Confidential 3/18/99 157 pm
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t45, t45xi, t65 specifications

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