HP t65, t45xi manual Getting Assistance

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Polaris (US)

Getting Assistance

Follow these three steps if you encounter a problem:

1The way to solve most problems is through the “Troubleshooting” chapter, the Help system, or the HP All-in- One Web site (http://www.officejet-support.com).

2Make sure you are operating in the correct environment. The HP OfficeJet is not supported in the following situations:

Roll-over telephone systems (such as automatic answering systems), voice mail, call waiting, and some other advanced features provided by your telephone company.

PC local area networks (except shared/network printing).

Windows 3.1, Windows 3.11, and MS-DOS.

Switchboxes.

External parallel-port peripheral connections such as a Zipdrive. The HP OfficeJet must be connected directly to an LPT port on your PC.

3If you’re unable to resolve the problem with the resources listed in number 1, contact your dealer or the HP Customer Care Center for further assistance. Be sure you are at your PC with your HP OfficeJet nearby and have the following information at hand:

Product name, model number (printed on the front panel), and serial number (label on the device).

Purchase date and proof of purchase.

The software version number. (Double-click HP OfficeJet Manager on your desktop. On the Manager, click Help, then choose About HP OfficeJet T Series Software.)

Make and model number of your PC.

A description of the problem, including any error messages.

Note: If you’re unsure of the warranty coverage, refer to the “Hewlett- Packard Limited Warranty Statement,” at the back of this guide.

Caution: To avoid printing problems and ink spillage, remove the print cartridges before repackaging and shipping the HP OfficeJet.

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Contents HP Company Confidential 3/18/99 156 pm User’s Guide Table of Contents 4Troubleshooting Loading a Document 1Getting StartedWhen lit Telephone off-hook when lit Using Your HP OfficeJet without a PCUsing Your HP OfficeJet with a Loading plain paper Loading PaperLoading multiple envelopes Loading specialty paperLoading a single envelope Aligning Print Cartridges Loading Print CartridgesHow do I...? From the Front Panel From the Manager How Do I. . .?Changing your fax receive settings How to Receive FaxesFaxing from the Manager FaxingManaging frequently used numbers with the Phone Book Faxing from your software applicationAssigning speed dial codes Telephone company voice mail Receiving faxes to your PCCopying Scanning from the front panel ScanningScanning images Selecting the area you want to edit Using the image viewerClick Start Scan Scanning text for editing OCRScanning to email Printing a document Changing print settingsPrinting Shared/network printing Using the Help System HP Company Confidential 3/18/99 156 pm Faxing in color 3Using the Front Panel and MenusSpeed dialing Sending a Fax Using a Calling CardUsing one-touch buttons T65 only Reduce/enlarge Adjusting Front Panel SettingsColor/resolution Copy qualityPrinting a list of the menus Using the Menu SystemTop-level menu B m Entering text Navigating the menusPress Menu, 1 Adjusting Menu SettingsFax functions Print report Speed dial setupEditing an existing group speed dial code Assigning a new group speed dial codeSet Default Fax Resolution Basic fax setupAdvanced fax setup Maintenance HP Company Confidential 3/18/99 156 pm Use the Internet Use the Help SystemFaxes are sent or received too slowly Possible ProblemsHP OfficeJet is not picking up paper from the paper tray Print quality is poor or characters and lines are offsetCopies or scanned images have vertical streaks or lines OCR or other bonus software is not installedImage or text has horizontal white streaks through it Printouts are smeared or have horizontal streaks Error messages Problems System error codesUninstalling the Software Cleaning Your HP OfficeJetGetting Assistance Customer Care HP Faxback Ordering Useful Telephone Numbers0800-0222420 HP Company Confidential 3/18/99 156 pm System Requirements Technical InformationHewlett-Packard Obtaining a Material Safety Data SheetPaper Types and Sizes Ordering Information Product SpecificationsOverall specifications Scanning specifications Faxing specificationsPrinting specifications Copying specificationsProduct Options Declaration of ConformityNetwork FCC Requirements Regulatory InformationHP Company Confidential 3/18/99 157 pm Telephone Network Connect only Equipment Complying with EN41003 To this FAX Extent of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Warranty Hewlett-Packard Year 2000 WarrantyIndex Reduce copy setting 3-3removing the software For Non-European Customers Polaris US HP Company Confidential 3/18/99 157 pm
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t45, t45xi, t65 specifications

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