HP t45xi, t65 manual Possible Problems, Faxes are sent or received too slowly

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Polaris (US)

Possible Problems

This section provides solutions to problems you might experience while using your HP OfficeJet.

You can’t send or receive faxes or you hear no dial tone when you press the START FAX button.

Be sure:

the fax connector is firmly seated (with the arrow and curved side up) in the back of the machine.

the telephone cord is firmly plugged into the fax connector port labeled “To Wall Jack.”

the telephone cord is firmly plugged into the wall jack.

the Auto Answer light is on.

no other telephones or telephone equipment on the same line are in use or off the hook.

Press Menu, 3, 2 to print a Fax Log. Look for clues--your fax might be receiving faxes to your PC.

If not, connect a telephone and cord you know are working to the wall jack to verify that the wall jack is good. If this telephone fails, your telephone line or wall jack is bad; call your telephone company. If this telephone works, connect the HP OfficeJet to the wall jack using a telephone cord you know to be working.

If your problem persists, remove all telephone equipment sharing the line with the HP OfficeJet. If the HP OfficeJet begins to work, add equipment one piece at a time to find which is interfering with the HP OfficeJet.

Faxes are sent or received too slowly.

Set the fax resolution to standard for the fastest transmission.

Poor or noisy telephone lines will slow faxes. Have telephone company check the condition of your line.

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HP Company Confidential - 3/18/99 1:56 pm

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Contents HP Company Confidential 3/18/99 156 pm User’s Guide Table of Contents 4Troubleshooting 1Getting Started Loading a DocumentUsing Your HP OfficeJet without a PC When lit Telephone off-hook when litUsing Your HP OfficeJet with a Loading Paper Loading plain paperLoading a single envelope Loading specialty paperLoading multiple envelopes Loading Print Cartridges Aligning Print CartridgesHow Do I. . .? How do I...? From the Front Panel From the ManagerHow to Receive Faxes Changing your fax receive settingsFaxing Faxing from the ManagerAssigning speed dial codes Faxing from your software applicationManaging frequently used numbers with the Phone Book Receiving faxes to your PC Telephone company voice mailCopying Scanning images ScanningScanning from the front panel Using the image viewer Selecting the area you want to editScanning text for editing OCR Click Start ScanScanning to email Printing Changing print settingsPrinting a document Shared/network printing Using the Help System HP Company Confidential 3/18/99 156 pm 3Using the Front Panel and Menus Faxing in colorUsing one-touch buttons T65 only Sending a Fax Using a Calling CardSpeed dialing Adjusting Front Panel Settings Color/resolutionCopy quality Reduce/enlargeUsing the Menu System Printing a list of the menusTop-level menu B m Navigating the menus Entering textAdjusting Menu Settings Press Menu, 1Fax functions Speed dial setup Print reportAssigning a new group speed dial code Editing an existing group speed dial codeBasic fax setup Set Default Fax ResolutionAdvanced fax setup Maintenance HP Company Confidential 3/18/99 156 pm Use the Help System Use the InternetPossible Problems Faxes are sent or received too slowlyPrint quality is poor or characters and lines are offset HP OfficeJet is not picking up paper from the paper trayImage or text has horizontal white streaks through it OCR or other bonus software is not installedCopies or scanned images have vertical streaks or lines Printouts are smeared or have horizontal streaks Error messages System error codes ProblemsCleaning Your HP OfficeJet Uninstalling the SoftwareGetting Assistance Useful Telephone Numbers Customer Care HP Faxback Ordering0800-0222420 HP Company Confidential 3/18/99 156 pm Technical Information System RequirementsPaper Types and Sizes Obtaining a Material Safety Data SheetHewlett-Packard Overall specifications Product SpecificationsOrdering Information Faxing specifications Scanning specificationsCopying specifications Printing specificationsDeclaration of Conformity Product OptionsRegulatory Information Network FCC RequirementsHP Company Confidential 3/18/99 157 pm Telephone Network Connect only Equipment Complying with EN41003 To this FAX Hewlett-Packard Limited Warranty Statement Extent of Limited WarrantyHewlett-Packard Year 2000 Warranty Limitations of WarrantyIndex Reduce copy setting 3-3removing the software For Non-European Customers Polaris US HP Company Confidential 3/18/99 157 pm
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