HP J6413 HP Officejet/Officejet Pro, For fax calls, you can only receive faxes manually, Device

Page 9

The HP Officejet/Officejet Pro

If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature

device can send faxes

on the HP Officejet/Officejet Pro device is set to All Rings.

but cannot receive faxes

 

 

If Auto Answer is set to Off, or you have a voice mail service at the same phone number you use

 

for fax calls, you can only receive faxes manually.

 

 

 

If you have a computer dial-up modem on the same phone line with the HP Officejet/Officejet

 

Pro device, check to make sure that the software that came with your modem is not set to receive

 

faxes automatically.

 

 

 

If you have an answering machine on the same phone line with the HP Officejet/Officejet Pro

 

device:

 

• Check that the answering machine is working properly.

 

• Make sure the HP Officejet/Officejet Pro device is set to receive faxes automatically.

 

• Make sure the Rings to Answer setting is set to a greater number of rings than the

 

answering machine.

 

• Disconnect the answering machine and then try receiving a fax.

 

• Record a message that is approximately 10 seconds in duration. Speak slowly and at a low

 

volume when recording your message. Leave at least 5 seconds of silence at the end of the

 

voice message.

 

 

 

Other equipment that uses the same phone line might be causing the test to fail. You can

 

disconnect all the other devices and run the test again. If the Dial Tone Detection Test passes,

 

then one or more of the other equipment is causing problems. Try adding them back one at

 

a time and rerunning the test each time until you identify which piece of equipment is causing the

 

problem.

 

 

The HP Officejet/Officejet Pro

The HP Officejet/Officejet Pro device might be dialing too fast or too soon. For example, if you

device cannot send faxes but

need to access an outside line by dialing “9,” try inserting pauses as follows: 9-XXX-XXXX (where

can receive faxes

XXX-XXXX is the fax number you are sending to). To enter a pause press Redial/Pause, or press

 

the Symbol (*) button repeatedly, until a dash (-) appears on the display.

 

 

The display always shows

You are using the wrong phone cord. See the first two issues under “The HP Officejet/Officejet

Phone Off Hook

Pro device is having problems sending and receiving faxes” on page 8.

English

The HP Officejet/Officejet Pro device is having problems sending a manual fax

This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Officejet/Officejet Pro device, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

If you are sending a fax manually from your phone that is connected directly to the HP Officejet/ Officejet Pro device, you must use the keypad on the telephone to send the fax.

Fax tones are recorded on my

See the information about answering machine - related problems for the ”The HP Officejet/

answering machine

Officejet Pro device can send faxes but cannot receive faxes“ topic in this table.

The phone cord that came with my HP Officejet/Officejet Pro device is not long enough

If the phone cord that came with the HP Officejet/Officejet Pro device is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office.

1.Using the phone cord supplied in the box with the HP Officejet/Officejet Pro device, connect one end to the coupler, and then connect the other end to the port labeled 1-LINE on the back of the HP Officejet/Officejet Pro device.

2.Connect a second phone cord to the open port on the coupler and to the telephone wall jack.

I cannot print color faxes

To print color faxes, make sure that the Incoming Fax Printing options in the control panel is

 

turned on.

 

 

Solve fax problems

9

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Contents HP Officejet/HP Officejet Pro Page Set up the fax Set up the faxParallel-type phone systems Serial-type phone systems Determine the type of phone line dedicated or sharedManage and configure fax settings Dedicated phone lineShared phone line Set up speed-dial entries optional Test fax setupTo test fax setup To set up speed-dial entriesSet up Fax to PC Windows only To set up Fax to PCSet up Fax to PC Windows only Solve fax problems HP Officejet/Officejet Pro ProblemFor fax calls, you can only receive faxes manually Faxes automaticallyPage Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statementConfiguration du télécopieur Configuration du télécopieurSystèmes téléphoniques parallèles Systèmes téléphoniques série Ligne téléphonique partagée Ligne téléphonique dédiéeEtape 4 Test de la configuration du télécopieur Configuration d’entrées de numérotation rapide facultatifPour tester la configuration du télécopieur Configuration de Télécopie vers PC Windows seulement Pour configurer Télécopie vers PCPour définir des entrées de numérotation rapide Résolution des problèmes de télécopie Résolution des problèmes de télécopieApparaisse à l’écran 18 Résolution des problèmes de télécopieQue le combiné est Décroché Des télécopies » en ’appareil périphériqueLe cordon téléphonique HP Officejet/OfficejetMurale 20 Déclaration de garantie limitée Hewlett-Packard Déclaration de garantie limitée Hewlett-PackardConfigurar el fax Configurar el faxSistemas telefónicos en serie Paso 3 Administre y configure el fax Línea telefónica dedicadaLínea telefónica compartida Configuración de entradas de marcación rápida opcional Paso 4 Prueba de la configuración de faxProbar la configuración de fax Para configurar entradas de marcación rápidaConfigurar Fax a PC sólo Windows Para configurar Fax a PCConfigurar Fax a PC sólo Windows Resolver problemas de fax El contestador automático Officejet Pro no puede enviarHP Officejet/Officejet Pro no De Dispositivo HP Officejet/Officejet ProDe pared Declaración de garantía limitada de Hewlett-Packard Declaración de garantía limitada de Hewlett-PackardConfiguração do fax Configuração do faxSistema telefônico paralelo Sistemas telefônicos seriais Linha telefônica compartilhada Linha telefônica dedicadaEtapa 4 Testar configuração do fax Etapa 3 Gerenciar e definir configurações de faxConfigurar entradas de discagem rápida opcional Para testar a configuração do faxConfiguração de Fax para PC apenas no Windows Para configurar entradas de discagem rápidaPara configurar Fax para PC Solucionar problemas de fax Solucionar problemas de faxEnviar e receber fax novamente Telefone fora do gancho Português Page EN Safety Information CB053-90003* *CB053-90003
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J4540, J6413, J4680c, J6480, J4580 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.
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