replace the printheads
hp officejet d series
6Push the failed printhead firmly down into the appropriate slot using the printhead handle. Do not touch the printhead tower, and do not remove the printhead handle.
7Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, then close the print carriage access door.
8If the error message still appears, remove and reinsert the printhead again and close the print carriage access drawer.
9If the error message still appears, replace the printhead as described in the following section.
If you experience print quality issues that cannot be resolved by cleaning your printheads and you have verified that the printheads need to be replaced, you may need to replace them. You may also see
See the Support and Specifications booklet for information on ordering replacement printheads.
1Turn on the unit, then open the
The print carriage moves to the center of the unit.
2After the print carriage stops moving, release the gray print carriage latch and then lift the print carriage to access the printheads.
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