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hp officejet d series
If the Microsoft messages did not appear, try the following:
•Verify that you are using a
•Verify that the computer is
•Verify that the cable is plugged fully into your HP OfficeJet and directly connected to the USB port on your computer. After the cable is connected properly, turn your HP OfficeJet off and then on again.
•Turn your HP OfficeJet off and then on again, then restart your computer.
•If the previous steps do not solve the problem, remove and reinstall the software. For more information, see remove and reinstall your
hp officejet software on page 77.
If the Fax Setup Wizard does not appear
Follow the instructions explained above.
If the New Hardware Message appears (Windows 98, 2000, XP, or ME)
If you set up your HP OfficeJet and connect it directly to your computer before you install the software, you may encounter one of the following messages:
To avoid errors, install the HP OfficeJet software before you connect the HP OfficeJet to your computer. If one of the above messages appeared and you clicked Next or OK, do the following:
1Press Esc to exit.
2Turn off your HP OfficeJet.
74 | additional setup information |