
clean the printhead contacts
hp officejet d series
6Place the ink cartridge back into the holder.
7Repeat if necessary for the other ink cartridge.
8Close the door and plug in the unit.
Because you removed an ink cartridge from its holder, the HP OfficeJet needs to align the printheads.
9After the message appears in the
A page is printed to confirm alignment.
Clean the printhead copper contacts only if you get repeated front panel messages prompting you to check a printhead after you already have.
Caution! Do not remove all printheads at the same time. Remove and clean them one at a time.
Make sure you have the following materials available:
•A clean,
•Distilled, filtered, or bottled water (do not use tap water, as it may contain contaminants that can damage the printheads).
Caution! Be careful not to get ink on your hands or clothing.
1Turn the unit on and open the
2After the print carriage has moved to the center, unplug the power cord from the back of the unit.
Warning! It is very important that you disconnect the printer from its electrical power source before touching the printhead contacts. Electrical shock or severe damage to the printer can occur if you touch the contacts while there is electrical power to the printer. Do not use the On button to turn the printer off.
3Release the gray print carriage latch and then lift the print carriage to access the printheads.
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