Samsung SSA-S2100/EXP manual Card, Buzzer keeps beeping, Communication between, Software

Page 74

troubleshooting

PROBLEM

 

 

 

 

 

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The “ACCESS DOOR ERR” message

1)

If the unit used to operate properly before, it is likely that there has been an electric shock

appears when a RF ID card is being read.

 

that damaged the internal memory and data.

 

 

 

 

 

 

Please initialize the unit as instructed in the manual.

 

 

 

 

2)

Check if the ID information has been entered correctly during its registration.

 

 

- Check if the value for RD is set correctly during the ID registration.

 

 

 

- If the RD value is set to “1”, the door opens only when READER 1 reads tthe card, and

 

 

does not open when READER 2 reads the card. If the card is presented to READER 2, the

 

 

“ACCESS DOOR ERROR” message will appear.

 

 

 

 

 

- If the RD value is set to “2”, the door opens only when READER 2 reads the card, and does

 

 

not open when READER 1 reads tthe card. If the card is presented to READER 1, the

 

 

“ACCESS DOOR ERROR” message will appear.

 

 

 

 

 

- If the RD value is set to either “0” or “3”, the door opens when either READER 1 or 2 reads

 

 

the card.

 

 

 

 

 

 

 

 

 

3)

If the trouble persists after following the procedures above, contact a designated service center.

 

 

 

 

 

 

 

 

 

 

 

The buzzer keeps beeping.

1)

Check the door status. If the Door Contact sensor is connected and the Door Open

 

 

Timeout Alarm is selected, an alarm is given.

 

 

 

 

2)

Check the Door Contact sensor type: it must be NO/NC-type.

 

 

3)

Check the setup value for BZ in [10. OUTPUT T/S] under the [F5] menu.

 

 

 

This problem can occur if the time schedule code is set to value between 01 and 10 and

 

 

the present time is within the time zone of the selected schedule.

 

 

 

 

If the wrong time schedule is selected, change it to “00” (this can be set by PC software).

 

4)

Check the Tamper switch of the unit.

 

 

 

 

5)

If the trouble persists after following the procedures above, contact a designated service center.

 

 

 

 

 

 

 

 

 

 

 

The communication between the

1)

Please check the settings of the application software and the controller.

 

controller and the Host PC fails.

 

- Check if the COMM ID of the controller is registered on the application software.

 

 

- Set the different COMM ID when two or more controllers are installed.

 

 

 

- Check if the communication speed (57600bps is default) is the same as the setting on

 

 

the software.

 

 

 

 

 

 

 

 

 

 

- Make sure that the PC’s COM port is set correctly on the S/W.

 

 

2) Check the wiring for communication.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RS-232

 

 

 

 

RS-485 (Single)

 

 

 

 

Product

 

 

PC

 

 

Product

 

RS-485/232

PC

 

 

 

 

 

 

 

 

Converter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RX

 

 

TX

 

 

RTX(-)

 

 

RTX(-)

The RS-232 cable

 

 

 

TX

 

 

RX

 

 

RTX(+)

 

 

RTX(+)

from the converter

 

 

 

GND

 

 

GND

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RS-485(Multi Drop)

 

 

 

 

 

 

Product

 

Product

 

RS-485/232

 

 

PC

 

 

 

 

 

Converter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RTX(-)

 

RTX(-)

 

RTX(-)

 

The RS-232 cable from

 

 

 

RTX(+)

 

RTX(+)

 

RTX(+)

 

the Converter

3)It is recommended to use termination resistors of 120 Ohm between the RTX (+) and RTX (-) wires when you are using the RS-485 communication. Apply the RS-485 converter to the same resistors.

Consult a service center or an electric technician if you are not sure how to do it.

4)When a multi-drop communication doesn’t work, test the communication one by one in order from the first one.

5)If the trouble persists after following the procedures above, contact a designated service center.

74_ trouble Shooting

Page 73 Page 75
Image 74
Page 73 Page 75
Contents Standalone Rfid Access Controller Please visit our websiteSafety information Safety informationThis device may not cause harmful interference, Important Safety InstructionsSafety Information Contents Contents Input Type Setup Event Memory SetupVoice Volume Setup Default SettingsFeatures Product introductionDoor Open Timeout Alarm External I/O PinsForced Door Open Alarm Duress AlarmWHAT’S Included Quick Guide CD ManualLCD AT a GlanceFront Panel Rear Panel Communication status indicatorPin Connector Preliminary connector for extension LEDCable Color Scheme PIN ConnectorPins Signal Cable Color TCP/IP RJ45 Connector Cable SelectionInstalling the Wall Mount Follow the instructions below to install the wall mountConnecting the Termination Resistor and Diode Bypass Diode ConnectionEARTH-GROUNDING the Communication Cables Host PCConnection Input ConnectionOutput Connection External Reader Connection External Reader ConnectionCommunication Line Connection RS-232 Communication Port ConnectionMax m RS-485 Communication Port Connection StandaloneRS-485 Communication Port Connection Multiple Units Please follow the steps belowTCP/IP Communication Port Connection Connect all RS-485 ports of the product in parallelInitialization Initializing the system using the Initialize switchSystem Initialization in Master Mode Initializing the SystemTo register a master card To Access the Master ModeRegistering a Master ID 00/00 Name DisplayTo register a master card PIN MAX User Setup User Count SetupLanguage Setup € English € Espanol € PortugueseSET DATE/TIME DATE/TIME SetupCommunication Address Setup Comm Addr SETDefault SET Baud Rate SetupFactory Defaults Baud RateReader #2 Mode Reader mode setupReader #1 Mode Reader #2 KEY Input € USE If set, you can get access using the keypad inputReader #1 KEY Input RD#1 KEY Input not USEUser management Registering ID in Quick ModeQuick Mode Registration To register IDSCANNING… Registering the IDTo register the ID card PW TA TB C RD MA MB LV ID RegisteredSSA-S2101 Numeric letters in 4 ~ 8 or 10 digits To register the PIN numberTo select PIN PW TA TB C RD MA MB LV ID Registered User ManagementID List To Delete IDViewing the ID List ALL ID Clear To cancel the work, press the buttonTo delete all registered IDs To delete all registered master IDs Duress ModeDuress Mode Not USE Duress Password Enter Duress P/W Master ID CLROpen ALR Time User Management Door Open Alarm Time SetupARM/DISARM ARM/DISARM SETTo Check the Number of Events TWO MEN Operation ModeTo move to the TWO MEN Mode item To select USE or not USE, and press ENT . J not USETo Remove ALL Events To Remove the Time ScheduleExit Button Output Time setupDoor Contact Sensor Setup Exit ButtonTime Setup Auxiliary Input #1 SetupAuxiliary Input #2 Setup AUX INPUT#1Tamper Alarm Tamper Alarm Output SetupCUT OFF Output Setup CUT OFF AlarmDuress Mode Output Setup ARM/DISARM Output SetupDoor Open Timeout Setup Output Setup for Level IDs Accessing Reader #1Output Setup for Level 4 IDs Accessing Reader #1 Output Setup for Level 2 IDs Accessing Reader #1Output Setup for Level 3 IDs Accessing Reader #1 Reader #1 Time Schedule Error Output Setup Reader #1 Error Output SetupReader #1 ID Error Output Setup Reader #1 Antipassback Error Output SetupOutput Setup for Level IDS Accessing Reader #2 RD2 ID OK LV2Reader #2 ID Error Output Setup Reader #2 Error Output SetupOutput Setup for Level 4 IDs Accessing Reader #2 12.RD2 ID Error13.RD2 T/S Error Time Setup Reader #2 Time Schedule Error Output SetupReader #2 Antipassback Error Output Setup 14.RD2 APB ErrorOutput Time SCHEDULE+ID Advanced setupTime Unit Setup Time Unit Unit 1SEC Unit 0.1SECAPB Mode Not USE ALL Clear Antipassback ModeTime Schedule Setup Use the 4 Buttons to specify the interval, dayHoliday Setup Code 01 Holiday Code SetupHoliday Code Code 10RD1 Mode I T/S Reader Mode Time Schedule Reader #1 Mode Time ScheduleReader #2 Mode Time Schedule RD2 Mode I T/SVoice I T/S Output Time Schedule SetupVoice Message Time Schedule T/S Code ‘00’ means no Time Schedules are to be appliedCUT OFF SET Input Time Schedule SetupInput CUT OFF Check Setup ID Display Additional featuresEvent Memory Setup Voice Volume Wiegand Output SetupVoice Volume Setup Wiegand Output not USE Not USEONE Time Read  The default setting for One Time Read is not USEONE Time Read Not USE Jnot USE Additional Features Version CheckInput Test Output TestKeypad Test Last UpdateLCD Test Press ANY KEYMemory Test RAM TESTING…Reader Test Reader Test SCANNING…Communication Test Comm TestO , 0 1 N C E X D C I 1 I 2 T P 0 0 0 0 0 0 0 0 0 Input Type SetupInput Type Other information Menu StructureMenu Structure of the F4 button Menu Structure of the F3 buttonF3 button F4 buttonOther Information Menu Structure of the F5 buttonF5 button Menu Structure of the F6 button F6 buttonMenu Structure of the F7 button Menu Structure of the F8 buttonMenu Structure of the F12 button Menu Structure of the F9 buttonF9 button F12 buttonDuress Alarm Default SettingsOutput Settings for Input Sources TTL#1 TTL#2Output Setting for Authentication Trouble Shooting TroubleshootingTroubleshooting Communication between CardBuzzer keeps beeping Controller and the Host PC failsProduct Specifications Product specificationsCorrect disposal of batteries in this product
Top Page Image Contents